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In 2022 we were heavily focused on selling to B2B Sales teams, and as 2023 kicked off we made the decision to pivot our GTM and ICP to Contact Centers & Agents. The product didnt need to change, who we sold it to did. What data points did we use to justify this switch at the beginning of one of the worst periods of time in recent memory to try and raise Seed capital? Honestly, most of it was subjective. People thought we were crazy to admit to VCs we had no objective data that these customers were the right ones, but could feel it. We would say things like.... - These customers "just get it". - Contact Center customers are already trying to enforce Playbooks and Battlecards, they just havent had a mechanism to do so. - Our biggest competition is Excel As Steve Jobs famously discussed in his Stanford commencement speech, "Its only possible to connect the breadcrumbs looking back". Beyond the fact that we have customers in an entirely new customer segment on G2 within a 12 month period, the business metrics back up this decision. LTV/CAC 2022: 2.01 2023: 7.98 Avg MoM Growth 2022: 5% 2023: 18% Avg Monthly S&M Magic Number: 2022: .11 2023: 1.19 Avg Payback Period: 2022: 64 2023: 17 Sometimes you just gotta go all in, trust your amazing teammates Clare Dobson Spencer Fossen Cole Ackerman, MBA and then 12 months later get some cool badges from our awesome customers :)
❤️️ Thank you to all of our incredible customers!
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Highly recommend
We are 4 today! Thank you to all our clients who have put their trust in us over the last 4 years. We look forward to supporting you for many years to come!
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Thank you for all my new connections, half way to 10,000! Happy Friday everyone 🙌🏻
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If you read this post you most likely had some positive impact or influence in my life and I would like to thank you for it by sharing this post from ManKind Project, ManKind Project really does amazing work not just for men but for men and everything and everyone they stand for and are connected to, be it family, friends, workmates.
Thank You for All You Do
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“While we teach, we learn.” Such valuable content, let’s connect if you’re interested in any joining educational opportunities or presenting!
🎤 A heartfelt thank you to all the amazing individuals who have and continue to grace our stage and screens as speakers! Your insights have been instrumental in shaping our community and in providing unmatched education. We're truly grateful for your contributions!
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This is my new venture that we officially launched in late August. Thank you for all your support thus far. 💡 We look forward to an even more abundant and successful 2024! See you on the other side! 🔆 #cxpose.tech #b2bmarketing #CX #DX #ITops #AI #cybersecurity
We see you. Thank you for being with us from the very beginning. Here's to more great things in 2024!
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Let's talk transparency. In leadership and organizations. Amidst a sea of organizations boasting massive budgets, claiming to combat trafficking, aid victims, support Veterans, and "rescue" women and children, there's a glaring gap between their flashy campaigns and the gritty reality. Amidst galas, celebrity endorsements, and hefty salaries, what's often missing is a genuine showcase of impactful action. So - someone show me a video like this. Someone show me what they are actually doing. Someone show me their founders and "staff" working for days to cook for and plan and feed 100s of people. Multiple times. Someone show me their unpaid team going full in on making sure families, survivors, children and veterans have a Christmas. Someone show me the behind the scenes where tens of thousands of their own personal money and 60+ hours a week per person are spent solving the problem they purport to care about. Someone show me them driving around in the middle of the night looking for families and women they know need help. Someone show me their top notch team who does NOTHING for a paycheck and dedicated every penny raised to their mission. Someone show how they provide solutions and immediate intervention within hours of a situation. AND Someone show me all of that- with zero paycheck. Can you? Well- I can! Meet our CEO and founders, Ben & Jessica This resonates because true transparency is not just about words—it's about revealing the relentless commitment behind the scenes. It's about showcasing a team working tirelessly, sacrificing personal resources, driving miles at odd hours, and genuinely living the mission. In a world where transparency can be uncomfortable, our CEO and co-founder defy the norm. He isn't just a leader; he's a beacon of transparency. From managing crises with an open-door policy for everyone—from the founder down to the clients—to logging thousands of miles and hours without a paycheck, he embodies what true transparency in leadership means. Why does everyone turn to him for help? Because he doesn't just speak transparency; he lives it. Our leaders don't just talk about it; they showcases it in every mile, every hour, and every action devoted to our mission. In a world full of claims, we present a leader who doesn't just talk transparency; he embodies it every day. We Fight Monsters is as transparent as they come. Do you work for an organization ? How does your team show transparency? Have you donated to an organization that you feel is transparent? I'd love to hear what you guys think! Demand transparency. Celebrate transparency. Be vulnerable and transparent and open with your team. Don't be afraid to be authentic and honest with them. Have an open door policy. Let them see you struggle. Support them when they are struggling. Dedicate your life to the mission you care about- and not for a paycheck, but because you care so much about it that you are physically incapable of ignoring the problem.
THANK Y’ALL!!!!
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CEO and Founder @ Steele Recruiting | 20+ years Retained Executive Assistant Recruiting and Chief of Staff Recruiting for CEOs and Executive Teams
Embrace the power of gratitude! Remembering to say "thank you" after any encounter where you've been given the gift of someone's time leaves a lasting impression. Whether in person or via email, expressing a well crafted expression of gratitude after an interview is imperative. It sets you apart from others, and often the "tie breaker" when selecting 2 equally qualified candidates. #GratitudeMatters #ThankYouNote #InterviewEtiquette #StandOutCandidates #CareerAdvice #ProfessionalPoliteness #JobSearchTips #CareerSuccess #DifferentiateYourself #BuildingConnections #steelerecruiting #chiefofstaff #executiveasssistant
"Thank you. Always say thank you. It's the greatest gift you can give someone." Maya Angelou Two words. It seems so simple, yet it will make of the difference to the the one you say them to.
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