Mahmuood Batayneh’s Post

A Sales Engineer is a professional who combines technical expertise with sales skills to sell complex products or services, typically in the fields of engineering, technology, or manufacturing. The role requires a deep understanding of the product's technical aspects and the ability to explain these to customers in a way that highlights the benefits and solutions the product offers. 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐭𝐢𝐨𝐧: Provide expert advice on the technical aspects of products or services to customers, ensuring they understand how the product meets their needs. 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐦𝐨𝐧𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧𝐬: Conduct presentations and demonstrations to show how the product works and how it can solve specific customer problems. 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐃𝐞𝐬𝐢𝐠𝐧: Work closely with customers to design and tailor solutions that meet their specific requirements, often customizing or adapting products. 𝐒𝐚𝐥𝐞𝐬 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Assist the sales team by answering technical questions, preparing technical proposals, and developing quotes based on the customer's needs. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Build and maintain relationships with customers, understanding their technical challenges and needs to offer the most appropriate solutions. 𝐌𝐚𝐫𝐤𝐞𝐭 𝐀𝐧𝐚𝐥𝐲𝐬𝐢𝐬: Stay updated on industry trends, competitor products, and new technologies to provide insights that can influence product development and sales strategies. 𝐀𝐟𝐭𝐞𝐫-𝐒𝐚𝐥𝐞𝐬 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Provide ongoing support after the sale to ensure the product is implemented successfully and to address any issues that arise. 𝐒𝐤𝐢𝐥𝐥𝐬 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝: 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞: Deep understanding of the products being sold, typically gained through education in engineering or a related field. 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐤𝐢𝐥𝐥𝐬: Ability to explain complex technical information in a clear and understandable way. 𝐒𝐚𝐥𝐞𝐬 𝐒𝐤𝐢𝐥𝐥𝐬: Strong persuasion and negotiation skills to convince customers of the value of the product. 𝐏𝐫𝐨𝐛𝐥𝐞𝐦-𝐒𝐨𝐥𝐯𝐢𝐧𝐠: Ability to understand customer needs and propose appropriate solutions. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Strong focus on customer satisfaction and relationship building. 𝐒𝐚𝐥𝐞𝐬 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬 𝐩𝐥𝐚𝐲 𝐚 𝐜𝐫𝐮𝐜𝐢𝐚𝐥 𝐫𝐨𝐥𝐞 𝐢𝐧 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐞𝐬 𝐰𝐡𝐞𝐫𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬 𝐚𝐫𝐞 𝐡𝐢𝐠𝐡𝐥𝐲 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐨𝐫 𝐫𝐞𝐪𝐮𝐢𝐫𝐞 𝐚 𝐝𝐞𝐭𝐚𝐢𝐥𝐞𝐝 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐭𝐨 𝐬𝐞𝐥𝐥 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐥𝐲, 𝐛𝐫𝐢𝐝𝐠𝐢𝐧𝐠 𝐭𝐡𝐞 𝐠𝐚𝐩 𝐛𝐞𝐭𝐰𝐞𝐞𝐧 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐭𝐞𝐚𝐦𝐬 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐬𝐚𝐥𝐞𝐬 𝐝𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭. #SALES_ENGINEER #MECHANICAL_ENGINEER #DESIGN #PRODUCT

מהנדס מכירות: Sales Engineer/Pre-Sales Sales: support sales in new opportunities and handling them up to the closing stage. Technical Consultation: Engage with potential clients to understand their engineering challenges and recommend appropriate software solutions. Product Demonstrations: Conduct detailed demonstrations of our products, showcasing their capabilities and benefits. Sales Strategy Development: Collaborate with the sales team to develop and implement effective sales strategies that align with company goals. Market Analysis: Stay updated on industry trends and competitor products to identify new business opportunities. Sales Engineerאפשרי גם מהנדס/ת מערכת שמעוניינים לעבור לתפקידי סוג המשרה: משרה מלאה, כולל נסיעות לחו'ל חברה מגייסת: B-net ייעוץ והשמה מיקום: מרכז *הרצליה עד ראשל'צ, השרון *הרצליה עד חדרה דרישות: - Engineering Background: Bachelor's degree in Electronics, Mechanical, - Industrial and Management Engineering, or a related field. -Aerosystems background - defense background: Familiarity with defense products specific to aircraft. -Sales Experience: Previous experience in sales or customer-facing roles is preferred but not mandatory. -Technical Proficiency: Strong understanding of defense products; Radar, --Sensors, Elctro-optics, SIGINT. -Communication Skills: Excellent verbal and written communication skills with the ability to explain complex technical concepts in simple terms. -Problem-Solving Skills: Ability to analyze client needs and develop effective solutions. -Team Player: Collaborative mindset with the ability to work effectively within a team. Important points to note: המשרה פורסמה באמצעות מערכת Runner לחץ/י על הקישור להגשת מועמדות http://dlvr.it/THGRQj

Sales Engineering is NOT an entry level role. Do you agree or disagree with this? I have met Sales Engineers in their 20s and Sales Engineers in their 60s. I think there is space for both early career professionals as well as seasoned professionals and I think the SE landscape needs both to thrive. We complement one another. Some folks learn about Sales Engineering early on, or transition from a complimentary role such as TAM or Support. They have the drive, tenacity, and energy to learn. Others spend years as practitioners before making the transition. They are a beam of light for their younger SEs and serve as trusted advisors for their prospects. As long as you enjoy the gig and you are good at it, Sales Engineering is for you. So if you are in your 30s or 40s, don’t think you are coming late to the game. Everyone has their own journey. And if you are early on, don’t discount yourself from a career in Sales Engineering. What are your thoughts on this? Are experienced SEs better than younger SEs? What benefit can each bring to the table? Drop your thoughts below.

Troubleshooting technical issues in Technical Sales can be challenging but manageable with the right approach. Here are some key strategies: Understand the Problem: Start by gathering detailed information about the issue. Ask specific questions to understand the problem’s scope and impact on the client’s operations. Replicate the Issue: If possible, try to replicate the issue in a controlled environment. This can help you understand the problem better and identify potential solutions. Check Common Issues: Look for common technical problems that might be causing the issue. This could include software bugs, hardware malfunctions, or network issues. Use Diagnostic Tools: Utilize diagnostic tools and software to analyze the problem. These tools can provide valuable insights and help pinpoint the root cause. Consult Documentation: Refer to product manuals, technical documentation, and online resources. These can offer solutions and troubleshooting steps for known issues. Collaborate with Technical Teams: Work closely with your technical support or engineering teams. Their expertise can be invaluable in diagnosing and resolving complex issues. Communicate Clearly: Keep the client informed throughout the troubleshooting process. Clear communication helps manage expectations and builds trust. Test Solutions: Once you identify a potential solution, test it thoroughly to ensure it resolves the issue without causing new problems. Document the Process: Keep detailed records of the troubleshooting steps and solutions. This documentation can be useful for future reference and for training purposes. Follow Up: After resolving the issue, follow up with the client to ensure everything is working correctly and to address any additional concerns.

מהנדס מכירות: Sales Engineer/Pre-Sales Sales: support sales in new opportunities and handling them up to the closing stage. Technical Consultation: Engage with potential clients to understand their engineering challenges and recommend appropriate software solutions. Product Demonstrations: Conduct detailed demonstrations of our products, showcasing their capabilities and benefits. Sales Strategy Development: Collaborate with the sales team to develop and implement effective sales strategies that align with company goals. Market Analysis: Stay updated on industry trends and competitor products to identify new business opportunities. Sales Engineerאפשרי גם מהנדס/ת מערכת שמעוניינים לעבור לתפקידי סוג המשרה: משרה מלאה, כולל נסיעות לחו'ל חברה מגייסת: B-net ייעוץ והשמה מיקום: מרכז *הרצליה עד ראשל'צ, השרון *הרצליה עד חדרה דרישות: - Engineering Background: Bachelor's degree in Electronics, Mechanical, - Industrial and Management Engineering, or a related field. -Aerosystems background - defense background: Familiarity with defense products specific to aircraft. -Sales Experience: Previous experience in sales or customer-facing roles is preferred but not mandatory. -Technical Proficiency: Strong understanding of defense products; Radar, --Sensors, Elctro-optics, SIGINT. -Communication Skills: Excellent verbal and written communication skills with the ability to explain complex technical concepts in simple terms. -Problem-Solving Skills: Ability to analyze client needs and develop effective solutions. -Team Player: Collaborative mindset with the ability to work effectively within a team. Important points to note: המשרה פורסמה באמצעות מערכת Runner לחץ/י על הקישור להגשת מועמדות http://dlvr.it/TGypLr

מהנדס מכירות: Pre-Sale Engineer Sales: support sales in new opportunities and handling them up to the closing stage. Technical Consultation: Engage with potential clients to understand their engineering challenges and recommend appropriate software solutions. Product Demonstrations: Conduct detailed demonstrations of our products, showcasing their capabilities and benefits. Sales Strategy Development: Collaborate with the sales team to develop and implement effective sales strategies that align with company goals. Market Analysis: Stay updated on industry trends and competitor products to identify new business opportunities. Sales Engineerאפשרי גם מהנדס/ת מערכת שמעוניינים לעבור לתפקידי סוג המשרה: משרה מלאה, כולל נסיעות לחו'ל חברה מגייסת: B-net ייעוץ והשמה מיקום: מרכז *הרצליה עד ראשל'צ, השרון *הרצליה עד חדרה דרישות: - Engineering Background: Bachelor's degree in Electronics, Mechanical, - Industrial and Management Engineering, or a related field. -Aerosystems background - defense background: Familiarity with defense products specific to aircraft. -Sales Experience: Previous experience in sales or customer-facing roles is preferred but not mandatory. -Technical Proficiency: Strong understanding of defense products; Radar, --Sensors, Elctro-optics, SIGINT. -Communication Skills: Excellent verbal and written communication skills with the ability to explain complex technical concepts in simple terms. -Problem-Solving Skills: Ability to analyze client needs and develop effective solutions. -Team Player: Collaborative mindset with the ability to work effectively within a team. Important points to note: המשרה פורסמה באמצעות מערכת Runner לחץ/י על הקישור להגשת מועמדות http://dlvr.it/TGr7S8

key factors for the success of a sales engineer: 1. Product Knowledge: Sales engineers should have a comprehensive understanding of the products they are selling, including features, benefits, and usage. 2. Communication Skills: Effective communication with customers to articulate the benefits the product or service provides in solving their problems. 3. Negotiation Skills: Managing the sales process effectively, including identifying customer needs, presenting appropriate solutions, and negotiating terms and pricing. 4. Market Understanding: Being familiar with the market and industry they operate in, including knowledge of competitors and industry trends. 5. Active Listening: Ability to understand customer needs and concerns through active listening and analyzing what is being said. 6. Commitment to Quality: Delivering high-quality products or services that meet customer expectations. 7. Honesty and Integrity: Building trust with customers through honest and ethical business dealings. 8. Follow-up: Regularly following up with customers post-sale to ensure their satisfaction and provide necessary technical support.

Why Sales Engineer? When an engineer sells a technical product, they have the ability to explain the technical details to customers accurately and understandably. They can explain how the product works, the unique features it offers, and how the customer can benefit from it. Additionally, they can ensure that the offered product meets the customer's needs and provides them with the added value they are looking for. When dealing with technical customers, engineers have the technical expertise and background that allow them to understand the customer's challenges and problems better. They can provide technical suggestions and solutions that precisely fit the customer's needs, enhancing the customer's confidence in their ability to meet their requirements and achieve their goals. Therefore, the advantage of an engineer when selling lies in their ability to integrate technical expertise and sales skills, enabling them to effectively convey technical information and provide suitable solutions to their customers.

💼 Essential Skills for a Successful Sales Engineer A Sales Engineer plays a critical role in bridging the gap between technical solutions and customer needs. Whether you're just starting or looking to sharpen your skills, here are the basics every Sales Engineer should master: Technical Proficiency: Understand the products or services you’re selling inside and out. This includes knowing how they work, their benefits, and their limitations. Communication Skills: Be able to explain complex technical concepts in simple terms. Clear, concise communication is key to connecting with clients and colleagues. Problem-Solving Ability: Approach challenges with a solution-oriented mindset. Your goal is to find the best possible outcomes for your clients’ needs. Sales Acumen: Understand sales processes and strategies. This includes prospecting, qualifying leads, and closing deals. Being persuasive and persistent is crucial. Customer Relationship Management: Build and maintain strong relationships with clients. Excellent customer service and follow-up can make a significant difference. Presentation Skills: Deliver compelling presentations that effectively showcase your products or services. Confidence and clarity during demos can seal the deal. Adaptability: Stay current with industry trends and adapt to new technologies and methods. Being flexible and eager to learn will keep you ahead in the field. Team Collaboration: Work closely with sales teams, engineers, and other departments. Good teamwork ensures smooth operations and successful project implementations. Time Management: Prioritize tasks effectively to meet deadlines and manage multiple projects. Efficient time management keeps your work organized and productive. Listening Skills: Truly listen to your clients to understand their needs and concerns. This helps in tailoring solutions that meet their specific requirements. Master these skills, and you’ll be well on your way to a successful career as a Sales Engineer. 🌟 #SalesEngineer #CareerDevelopment #TechnicalSales #Skills

🚫 Don't fall for the sales engineering myth! 🚫 Let's debunk the misconception that sales engineers are just glorified salespeople. Here's the truth: 🔍 Myth: Sales engineers are only responsible for selling products. 📌 Reality: Sales engineers play a crucial role in understanding customer needs, providing technical expertise, and ensuring that the right solutions are implemented. 🔍 Myth: Sales engineers rely solely on persuasion and charm. 📌 Reality: Sales engineers combine technical knowledge with sales skills to build trust and credibility with clients, focusing on problem-solving and delivering value. 🔍 Myth: Sales engineers don't need technical expertise. 📌 Reality: Sales engineers are experts in their field, possessing deep technical knowledge to address complex customer requirements and challenges. Let's break free from misconceptions and recognize the vital role of sales engineers in driving innovation and success! 💼 #SalesEngineering #MythBusting #TechnicalSales #CustomerSuccess #Innovation #SalesTips #B2B #LinkedInEngagement #CareerDevelopment #ProfessionalSkills #ProblemSolving