Last week, I had the pleasure of attending my first American College of Healthcare Executives (ACHE) event in Houston, hosted in collaboration with the Healthcare Leadership Quorum. It was, by far, my most enriching educational networking experience to date! The discussions were engaging, inclusive, and highly informative. The passion and innovative thinking of these leaders towards enhancing community healthcare were truly inspiring.
Each panel could be its own post with so many good nuggets of info, but I've condensed the key highlights that resonated most with me below.
Human Capital & People Strategy (Panelists: Dr. Stephen Spann, Dr. David Persse, Erica Littlejohn Burnette)
〰 Medicine is in danger of moving from a relational experience to a transactional one
〰 "It is hard to charge for 5 minutes of honest listening." – Dr. David Persse
〰 Emphasize upstream care (PCP / SDOH) & evolve towards innovative delivery models
〰 A staggering ~19.3-year life expectancy gap exists between the wealthiest and poorest Houston residents.
AI in Healthcare (Panelists: David Burnett, MSN, NI-BC, Dr. Jordan Dale, Angela Wilkins)
〰 Start slowly and proceed intentionally
〰 Prioritize education on risks & quality control
〰 AI is useless unless it works within the workflow
Mental Health (Russell Meyers, Carlie A. Brown, MPH, MHA, Wayne Young, MBA, LPC, FACHE)
〰 HIGH need for agility and creative thinking
〰 The need to integrate mental health into overall healthcare to combat stigma and silos **Mental health care is just a type of healthcare**
〰 There is a 29-year life expectancy gap between those with and without mental illness, largely due to unmanaged chronic conditions.
〰 The care pathway for patients with mental illness often leads to the back of a squad car rather than a PCP or ED.
These insights underscore the critical need for systemic change in our approach to healthcare. I'm excited to continue learning and contributing to these vital conversations.
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Health Plan Training Administrator & Auditor @ Denver Health Medical Plan, Inc.
3moHow fun! I’m so happy to see Jennifer joined your team! We worked together at Denver Health. Shes a great nurse and is fun to work with!