We're Hiring! Join Us as an Associate Director of Customer Experience. Are you passionate about enhancing customer experiences and making a difference in the healthcare industry? Do you thrive on working with manufacturers and supporting patients? Why You’ll Love Working with Us: 🔹 Impactful Work: Directly contribute to better patient outcomes and satisfaction. 🔹 Innovative Environment: Be part of a forward-thinking team that values creativity and innovation. 🔹 Professional Growth: Opportunities for continuous learning and career advancement. Apply now and be a part of our mission to advance access to care every day and transform customer experiences in the healthcare industry. 🔗 Apply here: https://lnkd.in/gaMXFbWX #CustomerExperience #Pharmacy #JobOpportunity #Hiring #AssociateDirector #PatientSupport #Remote Jennie Metenosky Paige Carbon Rocky Orton Nate Jarvis Nabil Georges Badr Samira Saad, PharmD, MS Kurt Browning, MBA, CPA Prasanna Parthasarathy Wally Kuhns @
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Do you want to change your life? Experience the feeling of a sense of profound purpose? Reach within the depths of yourself to unlock a childlike joy that you felt was lost? Well, simmer down, because that’s a lot to ask for. But we are hiring! Join our exceptional crew, working on foundational products revolutionizing Clinical Review Processes in #biometrics and #biostatistics. Enjoy autonomy, support, and the chance to unleash your creativity and full potential at Beaconcure. So maybe it is life changing? We are hiring for a Sr. Project Manager/Portfolio Director type role. Job descriptions are confusing, let’s cover the FAQ: - 🎯 Exec Level Leaders Wanted: Listed as Senior Level, but If you are in an Exec level type role, we want to hear from you. We want an experienced leader who will build processes while they are involved in the day-to-day supporting our customers. This is a client facing role. - 💡 Customer-Centric Innovators: We want process-minded people who put the customer first. What got us here is always putting the customer first and building products that our customers want. What will get us there is creating processes for implementation and customer success that will scale as we grow. - 🌱 Strategic Role within Commercial Team: This role will sit within the Commercial team as it is about growing the adoption of Verify in our customer base, however, it’s not a “sales” job. The main focus will be to help us build processes that scale so that every customer feels like the only customer. This is the next big thing. If you are interested, don’t hesitate to reach out or message Sean Wall directly. https://lnkd.in/eFKeNFN5
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DVA is not associated with this job post. Director - Product Operations https://lnkd.in/gYwUfRU7 US - Remote Key Responsibilities: Oversee the end-to-end product operations process, including product development, launch, post-launch evaluation, and continuous improvement initiatives. Own ongoing communications with existing customers, ensuring they are kept informed about product updates, new features, and opportunities for engagement. Ensure clear communication and collaboration across all stages of product development, fostering a culture of transparency and efficiency. Collaborate with the product management, engineering, and GTM teams to define and implement product strategy, ensuring alignment with company objectives. Partner closely with Sales and Customer Experience teams on product initiatives to ensure customer satisfaction and promote product adoption... #jobs #job #jobsearch #hiring #recruitment #career #work #employment #careers #nowhiring #jobseekers #recruiting #business #jobsearching #jobseeker #jobvacancy #jobopportunity #jobhunt #resume #jobopening #hr #jobinterview #hiringnow #vacancy #jobshiring #motivation #education #staffing #interview
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Duration Health is hiring a Practice Manager (Telehealth, Remote) to lead our customer service and patient operations. A background in a quantitative or technical field outside of healthcare is a strong asset for this competitive role. More information is below. If you or someone in your network would be a fit for this role, I'd love to chat!
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DVA is not associated with this job post. Product Strategist https://lnkd.in/e95D2mfp Job Duties: Guide the discovery and research of multiple projects Be an expert with respect to the competition Perform user and organizational research Execute data collection and analysis to help power decisions Understand the key statistics associated with products including revenue, profitability, usage, and customer satisfaction and drive utilization to make product lifecycle decisions Collaborate to develop and manage KPIs based on measurable data Speak directly with stakeholders and users about their needs and pain points Coordinate and align multiple stakeholders to execute product launch, feature launch, or other customer-impacting initiatives Inform creative briefs and technical scope by providing goals, requirements, constraints and artifacts Collaborate across the organization to define prioritized product requirements Identify, document and translate requirements into executable plans that adhere to both timeline and budget. Facilitate team sprint planning by walking them through ideas and requirements Act as a leader within the project Maintain product guidelines and related resources Support product launches and customer onboarding #jobposting #jobs #jobsearch #job #hiring #jobopening #jobhunt #recruitment #jobsearching #employment #jobvacancy #jobopportunity #jobseekers #jobfair #nowhiring #jobshiring #jobinterview #recruiting #career #jobseeker #jobhunting #jobalert #careers #hiringnow #work #joblisting #jobopportunities #jobvacancies #jobseeking #dreamjob
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DVA is not associated with this job opportunity. Associate Director / Director of Account Strategy https://lnkd.in/gjKFs8vW US What you will do: Accountable for building and maintaining positive, mutually beneficial relationships with client partners, as well as leading the strategy and fostering growth. Across all assigned accounts, cultivate partner portfolios through a deep understanding of client business goals, 10up services, and account and industry trends. Understand team and production success metrics, and track ongoing performance against each in support of decision making at the account and business levels. Collaborate with other discipline leaders (e.g. back and front end engineering, UX and visual design, ad strategy, and audience growth) and project teams to shape new project opportunities, problem solve, support expectation management, and achieve client satisfaction... #openposition #hiring #nowhiring #jobs #jobsearch #jobopening #employment #job #jobhunt #wearehiring #applynow #findwork #jobseeker #jobhunting #joblisting #sharethisjob #easyapply #career #wfh #joboffer #careers #newjob #joinourteam #recruitment #jobopenings #jobsearching #recruiting #hiringalert #cfbr #applytoday
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🚨 Excited to announce that I’m hiring a Director of Customer Success! 🚨 We’ve just unified the Sales/Onboarding and Success/Support teams and are now looking for a proven leader to take our Customer Experience Organization to the next level. This person will report directly to me and own the Support and Success portfolio. These teams are 1 Manager and 9 IC's and 1 Manager and 5 IC's respectively and growing plus BPO headcount. We view our CX team as a strategic priority and are investing with headcount and infrastructure to build a world class function. What you need to know about customer experience at Owner: 👷♀️ We sell to a blue collar, SMB buyer. Mom & pop restaurant owners want to shoot straight and need some hand holding when it comes to technology. 🌳 We’re a growth obsessed team. I’m looking for someone who invests in themselves relentlessly and does the same with their team. 💙 When we say we’re customer obsessed, we actually mean it. We solve problems with customer experience and customer value first. We also expect all leaders to spend significant time in front of customers. 🤝 Customers work with us on a month-to-month basis so we earn their business 12 times a year. This means that continually driving value and delivering a world class experience is critical for retention. 🤖 We lean into technology. I’m looking for someone that is a systems and data oriented thinker and is excited to leverage AI to drive customer and business outcomes. ✍ We’re a fully remote company. Confidence working asynchronously and strong written communication are critical. 🏆 We hold a high bar. This is a performance culture and we expect effort and outcomes. There’s pressure in that but you also get to be part of a winning team. 💰 We pay competitively. If this sounds like the type of environment that you want to be a part of, shoot me a message, and apply below!
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Senior Product Manager | IIT Guwahati | Built consumer apps with personalized recommendations, search, and engagement
Lakhs of business owners from every corner of India promote their services on whatsapp primarily We are building a consumer saas to enable them do one click marketing of their products and services. How do you do that for 1000s of categories of businesses and millions of SKUs? Help us figure it out. DM for more details on what Kutumb is upto!
Join us(Crafto) as a Senior Product Manager in our B2C team! If you're passionate about scaling products from 0 to 1 and creating impactful customer experiences, we want to hear from you. Responsibilities: Lead product strategy and roadmap, driving growth and customer satisfaction. Collaborate cross-functionally to deliver high-quality solutions. Conduct market research and drive innovation. Requirements: Proven experience in B2C product management. Should have impactful experience to scale the product experience from 0-1 . Strong analytical and communication skills. Bachelor’s degree; MBA a plus. If you are interested, please share your resume with me at Manish.singh@kutumbapp.com #ProductManager #B2C #ProductStrategy #ScaleUp #CustomerExperience #JobOpportunity
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🔥🔥Hot off the press🔥🔥 I’m hiring for a Client Experience Ops Manager (NYC) to own and deliver critical programs, systems, and processes to effectively onboard, retain, and drive growth within our clients here at Betterment! Some key areas you’ll impact are: ✅ CX tooling (build, mapping, and iterating) ✅ Playbook & guide creation for consistency ✅ Segmentation ✅ VoC Programs & improvements derived from client experience feedback ✅ Enablement If interested — DM me! 📫
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🔷 Interested Candidates may want to reach us at naveenkumar.p@techouts.com to learn more about this position, as well as to get the detailed JD. Must-Haves: ✔ Should have experience working in consumer/retail / eCommerce companies ✔ Should have experience in building high-performing eCommerce operations and tech teams ✔ Should have experience in building faster time-to-market applications specific to consumers/retail / eCommerce domains / online marketplace ✔ Should be a master in planning customer experience (CX) and digital experience (DX) for consumer products ✔ Fact-based decision-making approach, using accurate and relevant data to make informed choices that are grounded in objective evidence rather than subjective opinions or assumptions ✔ Master's degree in Business Administration, Computer Science, or an equivalent working experience #b2b #b2c #businesstobusiness #businesstoconsumer #digitaltransformation #managementskills #productmanagement #techleadership #productdevelopment #userexperience #datadriven #agileprojectmanagement #commerce #retail #consumer #successmindset #experience #ecommerce #hiring #growthmindset #Leadership #leadershipdevelopment #leadershipskills #technology #business #property #tech #consumertech #clevelpositions #immidiatehiring #skilledprofessionals #tecoutsdigital #forward #cx #dx
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#hiring *Global CS Operations Analyst (remote in Europe)*, Munich, *Germany*, fulltime #jobs #jobseekers #careers #Munichjobs #Bavariajobs #ITCommunications *Apply*: https://lnkd.in/g8dz4A-t With a global mission to "make the healthcare experience more human", Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM. Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month. Through its innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences. Via its TuoTempo brand, we also offer a more sophisticated suite of optimisation products for large healthcare institutions.We built medical Practice Management Software as a SaaS. We help 260,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience. We also run a service that allows 80 million patients monthly to easily find the right doctor, and we currently have 19 million bookings per month coming online or through our software.Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen. We're funded by some leading VCs - Goldman Sachs, One Peak Partners, Point Nine and Target Global - and so far we have raised over €450m. Currently, we're on around €180m ARR (60% yoy growth) and are going to reach profitability in the first half of 2024!To ensure we have the right people in place for this, we are looking for a Global Customer Success Operations Analyst to join our team.During the past few years, our company has grown like crazy, and we grew from a startup to a big global company operating across 13 countries in Europe and LATAM. During this fast growth, small local teams developed highly personalized solutions for their local operations - but now the time has come to standardize and scale our processes to a global level, sustain our growth and expand, allowing quick and easy access to data and insights for all of our stakeholders.In this role, you will:Be a trusted advisor to the Customer Success teams across the globe - act as their main point of contact for business needs, solutio
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