Hello, LinkedIn Friends! I am looking for my next remote role in Customer Success and/or orchestrating the Customer Experience, and I am hoping you can help.
I have led customer segments down the path of adoption and expansion, with a passion for data, logic, and personalized content. I balance quantitative with qualitative insights, and data patterns with relationships, to understand account, segment, and persona behaviors. I navigate large organizations’ stakeholders and owner-operators alike - my experience is in both SMB and Enterprise.
⌛ Profitability is as important to me as growth. I look for winning profitably in any marketplace – driven by my Profit Center and Sales mindset.
I have 7 years in Customer Experience strategy and performance prior to Customer Success; and led from Profit Center, Distribution and Product Marketing before that.
🛩 I feed off the creativity and iteration of digital plays = flying your airplane with only instruments in low visibility (!), and I believe in building a digital engagement foundation across the customer base - any ARR.
Curiosity about the customer’s business and my passion for the product make every day fun – even the tough ones.
🔍 If you spy any amazing job postings for CS role, send them my way!
And if you know someone who's hiring in the post-sale or CX orchestration/ customer marketing space, let me know.
Thanks!
#OpenToWork
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