Miguel Mendez’s Post

Pacing. The best thing you can do as a Captain is know the pacing that you and your crew can execute to their highest level. Errors happen without time compression. Don’t make it worse just to appease the job. A 60min crew can do the job in 45. Don’t push past that. A 45 min crew can do the job in 35. Don’t push past that. I’ll push us as a crew to where I know we can execute. After that delay is the smart thing to have happen.

Job descriptions are a great way to understand a role at a company – but you can’t put everything down on paper. As a leader, you want to ensure there are clear expectations of what is expected of an employee and what they should be spending their day doing. And at all cost, avoid hearing the phrase – that's not in my job description. But you need employees to have flexibility to make a team work. If a team member is out sick, you need someone to step up and help until they are back online. Or if you have a tight deadline, you need all hands-on deck. But its a delicate balance and if done wrong, can create a toxic work environment. Thats why at Concirrus we came up with the UBOAT principles (Andrew Yeoman's brainchild). UBOAT defines non-negotiable principles that we expect from our team, and we only hire extremely ambitious people who showcase these traits. And in return, we are transparent with the direction of the company and ensure we offer a company that culture that is enjoyable to work in. How do you balance flexibility and clear goals? #Concirrus #UBOAT

💁♂️We need one more team for tomorrow, please allow team B to work on this clients project said the teamleader. 🧏♀️I asked, what happened, Your team is not coming ? 💁♂️He said, team is coming, if we get team B, we will finish the work in one day. 🧍♂️And the internal team asked, who will handle that client? Officers calls come to us. 🧏♀️I said, Let the team B go with them, they will finish the jobs in a day and from day after tomorrow both the teams will work and finish in a week. 💁♂️And the teamleader agreed. Yes, yes, we will take care of their project. 🧏♀️I said, Go ahead. We will inform the officers. 🧍♂️And the team said, Nice. Their projects are important.... 🤷♀️I said, Both the Projects will get over this week. No worries. Atleast we will have sometime for us. #shipbuilding #shiprepairs #shipyard #marine #marineindustry

If you promote somebody to supervisor, team leader or manager! Look after them! Train them! When I was first promoted, I had no training! No one looked after me! I was good at a job and I got more responsibility. I was young. Naive! And my biggest piece of learning was, I should ask for help! I never asked for help! I thought I was supposed to have all the answers! I thought I had to be a safety net! You know if there is a bit of turbulence on a flight, you look at the cabin crew. If they look like it’s all fine, it most probably is. That is how I thought I had to be. That epic failure of my first year of management didn’t seem to have many highs. But it had many lessons. #visitorattractions #visitorexperience #supporteachother #traininganddevelopment

Onboard life what does it look like? On deck we start at 6:30am, a full boat clean from the dew and to make her look fantastic. Tender launch once the boss is awake if it’s not already in the water, breakfast time! Depending on the day we set up the foredeck with beds, awnings and the toys. Pack up for the afternoon and head to our next location, prepare for sailing if we have the wind! Evening we anchor, clean the hull and topsides, prepare the deck for dinner and tender runs ashore or to our tandem charter boat. (Dinner for us in there when we can) After dinner we get the deck clean and cockpit ready for the next day. Sometimes it’s early and packed up by 10pm and equally it can be 2am depending on the day. This is just a brief overview of what days can be like and it’s amazing what gets done in a day. As a crew of 8 we all help and work together to achieve everything. Communication and commitment to getting the job done to a high standard is paramount so we meet the right standards. What do your days onboard look like?

The ship's Captain:- Is the ship's captain the most understanding more than all the Crew? Or is he just the final decision maker?! He is supposed to be the most knowledgeable, but the Bosun may understand some things more than the captain himself, or the first officer may be more knowledgeable and Educated than the captain, but he did not find the opportunity or the time did not come yet. The Captain, In his supervisory role, must be familiar with everything, and his most prominent role comes in finding solutions to urgent problems or emergencies, but it is not necessary that he understands more than everyone else! The ship's crew is the one who shines the captain's image in front of the company and inside the ports if they are loyal and honest to their work. And the good captain is the one who can contain all the problems, whether problems related to the workflow or the crew’s problems, and continue trying to find good living and entertainment conditions that suit the crew’s efforts. ✍️⚓️

Ahoy, mateys! Gather 'round, for I’ve got wisdom to share that'll set ye on the right course as a captain o' people, not just a ship o' tasks! Mark me words, 'cause without yer crew, ye ain't sailing nowhere but straight to the depths. • Team Relations – Know this, matey—ye ain’t commandin’ a fleet o' machines! Yer crew be flesh and blood, with thoughts and feelings. If ye don’t tend to 'em, ye'll find yerself sailin’ a lonely ship. Build relationships like a true captain who respects and values their crew! • Empowerment of Team Members – No captain sails the seas alone! Give yer crew the tools and trust to handle their duties. A good captain doesn’t hoard the wheel—let the crew take charge where they be strong. Show 'em ye trust 'em, and they’ll fight the fiercest storms at yer side! • Clear Expectations – Set the course straight from the start! A confused crew be a disaster waitin' to happen. Lay out yer expectations like ye would the treasure map—clear and direct. When every sailor knows their role, ye’ll be sailin’ smooth seas. • Active Listening – Keep those ears open, captain! A good leader doesn’t just bark orders—they listen to their crew. Whether it be a concern or a suggestion, hear it out. Ye never know where the next great idea might come from, or when a sailor needs yer support. • Recognition and Rewards – When yer crew hits gold, celebrate like ye’ve struck treasure! A wise captain knows the value of a hearty "Well done!" Recognize the efforts of yer crew, and ye’ll see 'em work twice as hard to fill yer ship’s hold with success. • Continuous Development – No pirate worth their salt stops learnin'! Encourage yer crew to sharpen their skills and grow in their roles. When the crew gets stronger, so does the ship. A well-trained sailor today becomes the first mate of tomorrow! • Emotional Intelligence – A true captain knows that not all battles are fought with cannons! Show empathy to yer crew. Understand their struggles, and ye’ll forge unbreakable loyalty. When ye take care of the crew’s hearts and minds, they’ll follow ye to the ends of the Earth, or even beyond! • Delegate with Purpose – Don’t be hoardin’ all the treasure! Delegate tasks wisely, giving each crew member a piece o' the action that plays to their strengths. When every sailor’s got a task they’re good at, yer ship will sail faster than the wind itself! • Success Depends on the Team – Ye can have the finest ship and the grandest plans, but without a strong crew, ye’ll be dead in the water! No captain can claim victory alone—yer success rises and falls with the people who sail with ye. Treat 'em right, for without 'em, ye’ve got nothin’ but an empty hull! #Leadership #TeamManagement #Empowerment #PeopleSkills #EmotionalIntelligence #TeamDevelopment #ProjectManagement #ActiveListening #Recognition #EmployeeEngagement #CareerGrowth #Delegation #TeamSuccess #ProfessionalGrowth #WorkplaceCulture #PirateWisdom #MotivationalLeadership

👉And Humera Ma'am cleared the mess, said my team. 👉On Friday, the teamleader complained the project leader about the Jr onboard officers, asking team, if the team is interested in joining their organization and be part of them. 👉And there was a big conflict, between the project leaders and Jr on board officers. 👉My internal team learned about it and called to inform. 👨🍼I recieved a call from the senior officer, and the officer said, Humera I was present there only. I didn't knew this matter will become so big. 🤷♀️I Said, Sir, there might some misunderstanding in communication that happened between the teamleaders and the on board officers, and as they didn't understand, they might had spoken something and the project leader understood something. 👉Let's drop it here. And focus on completing the job. 🧑🍼And the officer Said, yes, yes, please Let's move ahead from here. 🤷♀️I called the project leader and asked, you knew I am travelling, this you people create in my absence? 💁♂️And the project leader shared the matter. 🧏♀️I said, call the senior officer and talk to him. And make sure the jobs are done smoothly and let the team work on sunday as well. 👉Only 20% is remaining. I will be back soon. 👉And the project leader did the same. #shipbuilding #shiprepairs #marine #marineindustry

Superyacht LEADER Network - Webinar Summary For those who are interested, here is a summary of last week's informative Superyacht LEADER Network on the topic of Onboard Conflict - A Command Perspective. ·      Wide-ranging discussions explored the diverse reasons for onboard conflict with poor communication, actual or perceived unfairness, and power dynamics coming to the fore as key trigger points.  A lack of self-awareness was also identified as an important factor, with the use of psychometric assessment and coaching recommended as an effective countermeasure.  It was highlighted that instilling an inclusive culture onboard to build trust and openness, alongside breaking down departmental barriers, will help reduce conflict. ·     It was agreed that leaders who know their people are always better placed to prevent and deal with any conflict.  The command should coach and encourage the crew to be tolerant of other’s perspectives, even if they don’t always agree with them.  Should conflict occur, it was agreed that it should be dealt with at the lowest level, with the HODs being trained and empowered to take the lead in resolving it.   It was also felt that captains should refrain from getting involved unless necessary, as if a Captain is unable to resolve conflict the matter will have to be taken externally off the yacht.  ·    Finally, it was highlighted that conflict can be extremely stressful and that people will be impacted differently.  Ultimately, it is the command’s responsibility to ensure there is a fair process in place for resolving conflict and that everyone involved feels supported. If you are a captain, or an experienced officer at a senior level on a larger yacht, and want to undertake regular Continuous Professional Network with your peers, then join the Superyacht LEADER Network. There is no fee to join the network or to attend the webinars. Just e-mail Tracey Santrian at tracey@bzmaritimeleadership.com with your details.  BZ Maritime Leadership are the industry experts in the professional development of superyacht captains and crew.  All of our team are highly qualified in training and education, have world-renowned qualifications, and importantly extensive maritime leadership experience.  If you want to know more, check out our website: https://lnkd.in/eZfmHjx7 or e-mail Tracey to arrange a chat. #seafarers #maritime #superyacht #superyachts #yachtcrew  #yachtcaptain #captain #maritimeindustry #marineindustry #shipmanagement #mentalhealthmatters #shipping #leadershipdevelopment #yacht #yachting #yachtlife #megayacht #Captains #superyachtindustry #boat #superyachts #yachtcharter #sailing #yachtworld #boating #boats #motoryacht #yachtlifestyle #megayachts #yachtcrew #yachtinglifestyle #yachtie #superyachtlife #ocean #luxuryyachts #yachtinglife #superyachtleadernetwork #maritimesafety #maritimetraining Superyacht Training Group Chris Andreason John Brining Karl Santrian Stewart Bankier, AFNI        

Expert Generalist Chief Generalist Chaos Organizer Fire fighter (not literally, obvs) Woman Behind the Curtain Jane of All Trades Chief of Staff I've been called many things (sometimes worse 🤣), but what I love about the interchangeable terms we can use for multi-skilled folks like me is that the term itself isn't really the point. ✴️ It's the transferrable values and untrainable skills that live below the surface and between the lines on the resume. ✴️ When you think about an Expert Generalist, imagine the... Grit 😤 Curiosity 🤓 Drive ⛰️ Empathy 💛 Integrity 💪🏻 Bias for Action 🎬 Passion for Impact 🫶🏻 ... and so much more that fuels the work that gets done. Generalist pals - what else did I miss? Startup founders - think you need a Honey Badger Generalist on your team? Let's chat! (Yes, I have been called a Honey Badger too!)