Nexxen’s Post

Ever been in line and found something that just made you smile? At an Eddie Bauer Outlet, this little guy was waiting to say hi —a doll, chilling in a cup, holding up a welcome sign. It’s the small things, isn’t it? Brightened my day before I even reached the register. Sometimes, it's these tiny surprises that remind us we’re a valued customer. It turned a dull time waiting in line, into a memorable moment worth sharing. #EngagementStrategies #ServiceExcellence #CustomerService

Working in the Customer Office is an adventure of daily learning and development.

New year, New you? If you’re looking at 2024 and evaluating how you’re going to improve your fulfillment operations, your fraud prevention or even how you engage with your customers post sale, spend a few minutes with the experienced Radial Inc. team at #NRF2024 … let us use our experience to help you … from Click to Delivery!

Unlock the Secrets of Brand Loyalty! I’m excited to share my latest appearance on Today’s Blind Loyalty Challenge, where I break down key loyalty concepts and brand strategy in just 7 minutes! Here’s what you’ll discover: ✔️ A shocking example of terrible customer service (hint: it’s all about a sandwich ) and how it impacts brand loyalty. ✔️How organizations can stand out by offering unique rewards that align with their brand values. ✔️A must-read business book recommendation: The 4-Hour Work Week by Tim Ferris . Curious about how to create stronger customer loyalty and elevate your brand? This is the episode for you! Watch now: https://lnkd.in/g5sPu9-R Looking for more loyalty insights? Blind Loyalty - 101 Loyalty Concepts Radically Simplified is available at amandacromhout.com/author or directly on Amazon. Let’s connect and discuss how loyalty can transform your business! #blindloyaltychallenge #brandstrategy #customerloyalty #ernieharker #businessleadership #LoyaltyMatters

Check out this hilarious clip from Queenpins where Kristen masters the art of couponing and saves big on her grocery bill! 🛒💸 Have you ever used coupons to save on groceries? Share them in the comments! Video by: say_im_lying_again Movie: Queenpins (2021) #customerservice #customerexperience #customersatisfaction #business #customer #happycustomer #customerappreciation #marketing #smallbusiness #sales #keepyourcustomerscoming #cornelljermaine #thecarecrew #reels

5 days to go, and our business travels have earned us 3,334 Starbucks points this year! When you're with us on the road, fear not – we've got the coffee run down to a science! . . . . . #DigitalBranding #AdvertisingAgency #MarketResearch #BrandStrategist #ContentCreators #MarketingConsultants #BrandIdentity #CampaignStrategy #MarketingTechniques #MarketingGuru #OnlineMarketing #MarketingProfessionals #MarketingWorld #BusinessGrowth #DigitalMarketingTips #MarketingAnalysis #InnovativeAgency #BrandStorytelling #SocialMediaStrategy #MarketingIdeas #StrategicMarketing #BrandPositioning #MarketingTrends #BrandManagement #CreativeAgency #MarketingExpertise #ContentStrategy #MarketingStrategy #DigitalStrategy #BrandConsulting

Richard Colloca, CPA,CMA, partner at EisnerAmper, shared insights on the growing trend of subscription-based models in restaurants. Driven by pandemic-related reengineering, this trend aims to boost brand loyalty and enhance customer experience, reminiscent of the supper clubs from the 1940s and 1950s. Read more about this shift in the Hartford Business Journal article: https://okt.to/gaQ4UJ #RestaurantIndustry #SubscriptionModel #BrandLoyalty #CustomerExperience #BusinessTrends

Hearing leaders from iconic brands like IHG, Racetrac, Papa Johns, Tropical Smoothie Cafe, and Zaxby's was inspiring at AMA Atlanta's panel on True Customer Connection last night. They discussed the innovative ways their brands sustain customer loyalty using technology, data, and personalization. It's always a great learning experience to hear how brands use data and technology to foster deeper customer connections. #AMAtlanta #CustomerEngagement #BrandLoyalty

This is one of my favorite Stibo Systems success stories ( we have many! 😏 ) We helped McDonald's Corporation evolve from achieving 40-50% of its data quality KPIs to over 80% across every market — and close to 100% in some markets. Watch this video to discover how.

We’re kicking off a new series of round-ups, featuring the latest news from the loyalty & promotions world 🗞️ This time, we’re looking at new and revamped loyalty programs from Staples and KITH, Kellogg Company’s approach to personalized promotions, a new EU ban on the destruction of unsold clothing, and a look at how the CFO role is evolving to focus on customer retention and acquisition. Any industry hot topics we’ve missed? Find the links to the full articles in the comment below 👇