I've heard the argument against HubSpot about dependency as an all-in-one tool many times now.
The idea is they don't want to go all-in on a tool because then they are stuck, and too much is wrapped up in that one tool.
I've never understood this argument. Here's why:
✏ You'll have to teach teams competencies in many tools instead of one- This is more time and risk, as it's unlikely they'll become experts at all.
⚙ More integrations, more potential breakage- The more tools you cobble together, the more chance there is for breakage in the system. That's more for IT or engineering to manage and maintain. More potential downtime for sales and/or marketing.
👓 Lack of 360 view- I've yet to see a system with multiple tools patched together achieve the same 360 view you can get in HubSpot. This includes some nearly native integrations like Marketo/Salesforce or Salesforce/HubSpot. Marketing, sales and customer service will all need multiple tools to get the full picture on a lead or customer, taking longer to answer or resolve questions/issues.
💵 More contract management- more contracts and renewals to manage, with less bargaining power since each business line is segmented out for each one.
Ultimately, not "going all in" costs time and money in every one of these examples. Every time. It's unavoidable. What is more business risk? Daily loss of time and money with staff, leads, and customers, or having all your data in one software tool?
#hubspotpartner #hubspot #360view
TOP Creative VIRTUAL ASSISTANT💻 | Digital Marketing Specialist 📱 | LEAD GENERATION Expert
3moThese tools are definitely key to driving success in business!