We sat down with shipper-side industry expert David Landau to understand what brokers should consider from their customer POV. How can freight brokers effectively increase their digital capacity to match their digital demand? What are some best practices for integrating APIs and digital tools in freight brokerage operations? How can brokers balance the use of digital tools with maintaining personal relationships in the industry? Watch out conversation here: https://lnkd.in/gR4wGY_h
Two incredible thought leaders in freight tech between Parade and David Landau!
Business Development | Proven Leader in B2C & B2B Initiatives | Skilled in CRM & UX | Strategic Problem Solver | Committed to World-Class Customer Service & Product Delivery
4wFantastic insights from David Landau on the evolving landscape of freight brokerage. Integrating APIs and digital tools is crucial for efficiency and for pointing out it's the balance with personal relationships that truly drives success.