Excited to host a product webinar on 12/12 to discuss how logistics companies can use Front’s newest features, linked conversations and dynamic objects.
🔗 Linked conversations allow you to associate a new conversation with an existing thread, so your team can track follow-up actions.
Examples:
- Associate follow up convos with carriers if a customer's shipment details change
- Link messages across channels (SMS, email, etc.) for a complete view of communication during the shipment
🔄 Dynamic objects make it easy to bring in data from your other systems like a TMS, Carrier Identity Provider, Payments tool and more.
Examples:
- Hover over a shipment ID and see relevant information from your TMS
- Use information from a carrier identity provider to quarantine potential fraud
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Thank you, SupplyOne, Inc., for sharing this fantastic article by Dan Leon! Reducing vendor redundancy is crucial for meeting customer expectations and ensuring regulatory compliance. This piece provides valuable insights and practical strategies for streamlining operations and enhancing efficiency. 🏆📦 Kudos to Dan Leon for shedding light on such an important topic. Excited to dive into the article and learn more!