Parul Bhandari’s Post

Customer success is your strongest growth engine; If only, you shift the strategy gears from follow to lead. Follow is everything we do in response to things that are broken. Lead is everything we do in order to ensure the right customer outcomes. It is up to you- if you want to make CS your cost center or your largest revenue generating machine. #customersuccess #founders #csleaders #cs #strategy #outcomes #revenue #growthstrategy #reactive #proactive Want to learn more on how to change your CS strategy?Join https://dotdot.careers/. Sign up today. Block a 1:1 and let's talk more.

Sales & Customer Success teams are ever-evolving. How are revenue channels set up in your organization? What are your thoughts on commission splits with Customer Success? #revenue #revenueoperations #revenuerecognition #sales #customersuccess

🚀 **Why Customer Success is the Key to Revenue Growth** 🚀 Happy customers are the key to business success. Here are some reasons why prioritizing customer success is so important: 1. **Happy Customers Stick Around**: Prioritizing customer success means less churn and more long-term relationships. 🤝 2. **More Value Over Time**: Happy customers often find more value in our products and services, contributing more to our revenue over time. 🤗 3. **Word of Mouth Magic**: Satisfied customers refer friends, family, and colleagues, giving us valuable, organic growth that money can’t buy. 🗣️ 4. **Save on Acquisition Costs**: Investing in customer success means we can spend less on marketing and sales efforts.🛟 5. **Better Products**: Engaged customers give us great feedback, helping us make our products even better. This cycle of improvement keeps them satisfied and attracts new users too. 🖥️🖱️⌨️ 6. **Strong Brand, Strong Business**: Consistently happy customers build a strong brand reputation, helping us stand out in the market. 💪 By focusing on customer success, we’re not just keeping our customers happy—we’re building a foundation for sustainable growth and a thriving business. Invest in your customers and watch success soar together! 🚀 #CustomerSuccess #HappyCustomers #BusinessGrowth #Retention #RevenueBoost

Think again. - Customer Success is a growth engine. 🚀 - It drives business growth by ensuring customers achieve their goals. 🎯 - A happy customer stays longer, spends more, and brings in new customers through referrals. 🌟 - Investing in Customer Success is investing in your company’s future. 🔮 - Boost your growth with Customer Success. 📈 What do you think of Customer Success? Share your views in the comments! 💬 #customersuccess #CS #success #csgrwoth

Value, Value, Value 😨 I will keep saying that name of the game in Customer Success is VALUE. This is your reminder that the goal is not to be successful with your customers. The goal is to be valuable. Once you are seen as valuable, instead of chasing customer's success, it will attract itself to you. CS Pros - You should be waking up each day and focusing on how you can add value to your customers. (Hint is usually helps to showcase the ROI of your product) How are you showcasing value in your customer conversations? Let me know in the comments. ✍️ Would love to hear your thoughts. ♻️ Reshare if this helped you. 📨 Check out my newsletter if you want this content weekly.

Let's make #nearbound CS simple. A successful customer success motion answers 4 questions. 1) Who is my customer using? 2) Who do they trust? 3) Who is assisting them? 4) Who else is addressing the same challenges your customer is facing? As Asher Mathew, Co-Founder & CEO of Partnership Leaders says, “The best companies have identified the close correlation between adoption of their partner integrations and increased customer retention. They also know a customer is much more likely to successfully implement and adopt their product if there is an expert consulting partner guiding them through the process.” Read some of our key highlights from Nearbound and the Rise of the Who Economy: https://lnkd.in/gsCey3Pg

Customer acquisition is just the beginning. The real magic happens after the sale, when customer success teams transform transactions into lasting relationships. These teams don’t just resolve issues—they anticipate needs, foster trust, and turn engaged clients into brand advocates. In today’s market, where loyalty is earned and not a given, your customer success team isn’t just important—they’re essential. Invest in them, empower them and don’t underestimate them. They are the bridge between satisfied customers and loyal ones. #customersuccess

Level 🆙 Your CS Strategy with our infographic! How do you build a strong Customer Success strategy? We have the answer to your question! Check out the infographic we shared in the comments below and get the following insights: - Understand the fundamental aspects of building a great CS strategy. - See how making sure your team's work matches up with customer needs can make a big difference. - Find out how to make your customers and your business succeed together. Link in the comments! Irit Eizips #CustomerSuccess #StrategyWins #BusinessGrowth

How Customer Success Drives Revenue 💸💡 Ever wonder how Customer Success impacts the bottom line? Here’s the magic! ✨ 1️⃣ Retention & Expansion : Happy customers stay and spend more! 💪 2️⃣ Customer Lifetime Value (CLTV) : Increase revenue per customer over time. 📈 3️⃣ Upselling & Cross-selling : Offer more, sell more. 🛒 4️⃣ Referrals & Advocacy : Satisfied customers bring friends! 👯♂️ 5️⃣ Operational Efficiency : Proactive support saves money. 💰 #CustomerSuccess #RevenueGrowth #BusinessStrategy #HappyCustomers #Retention #StayTuned #BusinessInsights #EntrepreneurTips #NextLevelSuccess Stay Tuned!

𝐖𝐇𝐘 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐔𝐂𝐂𝐄𝐒𝐒 𝐈𝐒 𝐘𝐎𝐔𝐑 𝐒𝐄𝐂𝐑𝐄𝐓 𝐖𝐄𝐀𝐏𝐎𝐍 Customer Success isn't just a department anymore, it's your strategic teammate! They ensure your customers thrive with your product, leading to: - 𝐇𝐚𝐩𝐩𝐲 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬: More likely to stick around & recommend you - 𝐁𝐨𝐨𝐦𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬: Higher retention = more recurring revenue - 𝐒𝐦𝐚𝐫𝐭𝐞𝐫 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬: Customer insights help you improve your product Think of them as the bridge between happy customers and a thriving business. Invest in Customer Success, and watch your company soar! 𝐋𝐞𝐭´𝐬 𝐜𝐡𝐚𝐭! #customersuccess #businessgrowth #strategicpartnership