Rachel Forrest’s Post

Mastering Sales: The Power of Taking Ownership The video discusses the importance of taking ownership in sales by presenting products to customers. By acknowledging the responsibility to share information and offering options without pressure, sales can be more successful. Overall, the video aims to provide helpful tips for improving sales techniques in the jewelry industry. #Ownership #JobResponsibility #PressureOff #TryItOn #JewelrySales #TrainingCourse #HelpfulTips #FutureOpportunities #ShowAndTell

She wasn't a salesperson. About 3.5 years ago I went to Warby Parker to buy new glasses. I tried on a pair of their glasses and then the sales associate said: "nah...those don't suit you, try these" (the other pair she recommended cost less) Instead of trying to flatter or sell me, she un-flattered me by telling me it didn't look good. Unselling me, made me trust her. She then went on to describe that different shapes of glasses fit different face shapes, and asked what I plan on wearing with these glasses. She then suggested I need oval because I had a longer/narrow face. She wasn't just a Warby Parker salesperson, she was an expert in face shapes and styles. That made me value her opinion. While I was trying on the new pair, she yelled to her colleague: "Hey, Chistina! Can you come here, we need another opinion." That made me feel supported. Did I end up buying a pair of glasses that day? No. I walked out with 2 pairs, and left them a positive review. Takeaway: If you want to be an AE a prospects trusts and refers business to, you have to be willing to: 1. Share a point of view 2. Not be scared to challenge them 3. Know to ask smart questions at the wrong time (timing is everything) 4. Multi-thread internally (bring in colleagues to help you sell) 5. Sell the plan that will help them best (even if it's less or even if it's more) #helpmedontsellme

Three thoughts on how tech sales has translated into cosmetology: 1️⃣SALES TRANSLATES: 🪮We are always working to problem-solve. 🪮Offering customized products/solutions is crucial and beneficial for clients. And they work! 🪮There's a need for constantly improving product and competitor knowledge! 2️⃣OPEN-ENDED QUESTIONS ARE VITAL: 🪮Using tailored questioning is so important to get to the core of a hair solution. 🪮I find myself listening in on more tenured stylists just like when I was cold-calling. 3️⃣BOOKING EFFICIENTLY IS KEY: 🪮Finding ways to bridge the gap between initial interest to appointment is a challenge in every industry. 🪮I challenge myself to optimize my communication to retain scheduling momentum. Pictured is a roller set to get my client, Joann, through New Years using Joico, Loma Haircare & my hands. Happy Holidays everyone! 💇

This is what they will never teach you in sales school. 📌 Competition is the natural order in business and no-one has monopoly over any business. 📌 In a world full of people selling the same products/service, what makes your business different that we'll buy from you and not your competion? 📌 What is the unique benefit from your product? 📌 Selling is all about your Unique Selling Point {USP} and that is what makes your product/service better than competition. 📌 Selling should be about the customers and how your product will benefit them. 📌 Sell outcome over the product. 📌 Your ideal client will connect more to how your service, business or product benefits them than the product/service itself. 📌 People do not care about your hair care products, they care more about the benefits of the products on their hair, if they really work and whether they'll get results. 📌 If you're selling sofas, people dont really care about them, but care more on the comfort and the experience from it. 📌 Change your focus from your products to how they benefit your customers and the value they get from using them. 📌 Sell value to your customers and this will be a game changer in your sales experience. 📌 Consumers are extremely selfish and all we care about is "how do I benefit" or what in it for me?" Any tsales tips I have left out? Let's share in the comments section! #sales #salestips #salesandmarketingconsultant #salesadvice #salesconsultant #salestraining 📌

Who knew the best sales reminders could come from a small jewelry stand in Taiwan? I was wrapping up a work trip in Taiwan and getting ready to leave for the airport when a small jewelry stand caught my eye. Intrigued, I decided to take a closer look. Almost immediately, a charming, elderly Taiwanese lady approached me. With a warm smile and a thick accent, she asked, “How can I help you?” Instantly, I was reminded of my grandma. “Just looking and passing time,” I replied. She asked me a few questions about my trip and built rapport easily. In the end, I left with several beaded bracelets—talk about a great seller! Here’s what made her sales technique so effective: ✅ Built rapport: She connected with me on a personal level. ✅ Asked questions: She genuinely wanted to know about my preferences and what I was looking for. ✅ Actively listened and spoke my language: She carefully listened to my responses and suggested bracelets for my sons, explaining why she thought they’d like them. ✅ Articulated value: She explained the unique value of her bracelets and how they differed from others. ✅ Demonstrated expertise: Her extensive experience was evident in the way she explained everything ✅ Showed passion: She was genuinely passionate about her products, which made her explanations even more compelling. ✅ Negotiated effectively: She emphasized the value of her products and what I was getting. As I was bargaining with her, she made me feel special by offering a discount but stood firm on her prices. ✅ Willing to walk away: Her confidence in the value of her products and her willingness to walk away was powerful. Eventually, I couldn’t resist. ✅ No pressuring tactics: She never pressured me into buying, which made the purchasing experience enjoyable and comfortable. Sales skills can be found and learned in the most unexpected places. I left the stand smiling away! #sales; #deals; #quota

How to close more sales; The plastic surgeon’s trick… If you see a plastic surgeon, They’d never sit with you and tell you what is wrong with your appearance; Instead, they give you a mirror that will highlight all the imperfections of your face; Then ask you what you want to change; This works because if they tell you what they think you should change, You’d get naturally defensive. The problem with most salespeople is that they sit with the prospect trying to tell them what they need to change; Which naturally causes the prospects to get defensive. What’s the best way to do it then? you might ask; The best thing you can do in a sales conversation is to act like a consultant; You’re asking questions, not telling them what you think they should change; The questions you ask and the tone with which you ask each question determines how well they answer; Which determines how well the conversation will go. Through the questions, You hold a mirror up to their faces which they then judge their situations through. By the way, if you want some advice on your marketing or sales, Just send me a DM and I’d be more than willing to give a free strategy session. You’re welcome 😉 #marketing #sales #business #people #attentioneconomy 

Story of the charming "puppy-dog" sales approach you experience in daily life!!! Today my friend Rashmi Rao unknowingly experienced the puppy-dog approach while she was at a beauty shop. She entered and said, "I am looking for a new foundation for my daily routine". The sales girl replied, "Sure ma'am, why don't you try it first?" Then the sales girl very smartly guided her through a makeup transformation, explaining each step - from selecting the right foundation as the base to choosing eyeshadows and lip colours that resonate with her personality, making it an exciting experience for her. Rashmi returned expressing her satisfaction, stating, "I expanded my purchase to five products from the initial plan of buying just one, all thanks to the remarkable experience during the makeup trial." This is exactly how the puppy-dog approach works, you let your customers experience the magic of your products making them expand their budget significantly contributing to the successful closure of high-ticket sales. #sales #ideas #passion #salestechniques #concept #approach #business

LET YOUR CLIENTS UNDERSTAND YOU. If you know me, you'll know I'm never one who's impressed by industry jargon. Especially when you're a sales person. Why? Once you become accustomed to discussions using industry jargon you transfer that same discuss pattern to talking with clients. LET YOUR CLIENTS UNDERSTAND YOU. For example, If they don't understand finance don't say "principal" Say instead, your "capital" or "the money you used in starting the business". Everyone understands that. If the client isn't into photography don't say "ISO". Say instead "the camera setting that brightens or darkens your picture quality". If the client isn't into makeup, don't say "CONTOUR". Say instead "the makeup technique that makes your face appear slimmer". If your client isn't into cooking don't say "BLANCHE". Say instead "briefly cook for about a minute" Know this. The first rule in selling is UNDERSTANDING. The client has to understand what you're selling. You might think that by using industry jargon you sound savvy to the client but what you're really doing is causing further confusion. If they don't understand it, they don't buy it. Follow for more. Xoxo I am Ekemini Itek SALES SENSEI Your SALES SENSEI Ekemini Itek ©️ #ekeminiitek #salessensei

Sales wisdom I learned at 16 that I still use today 🌿When I was 16, I was hired at a local shoe store. It was a mom and pop store with a unique niche. 🌿They specialized in name brand shoes for “hard to fit” clientele. Their clients were babies who needed sizing for supportive walking shoes, women with very narrow feet to those who have wide feet. 🔥🔥At 16, I outsold the owner and the manager to be the #1 salesperson month after month. Looking back, here’s why: 1. The niche was PERSONAL to me: 👉🏻I have very narrow feet. 👉🏻I understood the clients struggle with finding shoes that fit properly because I had experienced it first hand. 2. I BELIEVED in what I was doing because of my personal experience. 3. I PURCHASED a lot of their product. 👉🏻To get good at selling, make sure your niche is personal to you. 👉🏻A PERSONAL experience with the industry you are representing will be instrumental in your success. 👉🏻Your personal experience will heighten your passion around what you’re selling. 👉🏻Here’s the BIG question…. Do you purchase the products you represent? You have to be a great buyer before you can be great at selling. Are you ready to become a master at selling the products you love? Free Masterclass August 2nd - The ART of Selling. JOIN IN HERE: https://lnkd.in/g43syzzC

Using the same sales tactics on different guests is like wearing the same outfit for every occasion. You NEED to tailor your approach to suit each individual’s needs! Sure, preparation is key to nail the sale – but don’t be cookie-cutter in your approach. Learn from the best on honing in on your unique Method → https://lnkd.in/gvky6MAf