RIS News | Retail Info Systems News’ Post

New Year, same challenges when it comes to overcoming Third-Party delivery pain points. But don't worry, QSR Magazine recently published an insightful article on how investing in the right technology can help brands overcome many of these pains. Check out their article for some valuable insights: https://lnkd.in/etFRY4G5

For the past two days, my peers across our sales, product, marketing, customer success that support our retail and restaurant clients got together to share best practices, learn from each other, "sharpen the toolset" so to speak. It was a great time and even better getting to meet the ever growing team. Something stood out to me, this theme about "telling the whole story". As we talked about how operations, merchandising, loss prevention, consumer insights, marketing, real estate, and finance teams are using our data, it was clear everyone has a story they either want or need to tell. This is exactly what Placer delivers! Our latest QSR white paper is a great example of telling the whole story. Check it out! The QSR Dining Advantage

Wendy's made headlines today with their announcement of dynamic pricing. However, some readers viewed this as price gouging, leading to an updated statement from the company. Based on the updated statement Wendy's goal is not to raise prices on demand, but rather to utilize digital menu boards to update prices in realtime, change menu items, and create value items throughout the day. What are your thoughts on this type of tech in the QSR space? https://lnkd.in/eTPSi_FS

Have you read that Optimal™ beverage tray can push beverages forward faster than the peregrine falcon can dive through air? 🌠 The peregrine falcon is known as “the living missile” and can go almost as fast as 300 km/h – this was a micro lesson in fact-checking your social media, because of course our beverage tray can’t beat that... But! ☝️💡 Optimal™ beverage tray is truly a superspeed tool to keep your beverages front-faced and ready-to-drink for the shoppers. And: it’s done automatically. In retail, that beats the peregrine falcon any day! ➡️ 𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻: Keeps shelves organized with products always front-faced and never perceived out-of-stock. ➡️𝗘𝗳𝗳𝗲𝗰𝘁𝘀: An attractive shelf setup where it is easy for shoppers to navigate, beverages served First-In-First-Out which reduces shrink, and time allocated for store personnel to use on other meaningful tasks. Now, dive into how we can help optimize your drinks! Visit https://lnkd.in/d5WpFi8E Or contact us https://lnkd.in/e88JuRZy #HLdisplay #merchandising #retail #beverages #retailinnovation #facing

⚠️ EXCLUSIVE LOOK ⚠️ Top insights from Black Box Intelligence's Q2 2024 State of the Restaurant Industry briefing: 🏠 Our 2023 data shows limited-service brands with an over 68% off-premise sales mix experienced, on average, 3 percentage points higher sales growth than those with under 68%. 🌟 In 2023, brands that saw an improvement in star ratings had 4 percentage points higher sales growth and 3.4 percentage points higher traffic growth compared to those that saw a decline in ratings. 👥 In Q1 2024, brands in the top half for traffic growth had longer employee tenure compared to the rest: 5.2 months longer for limited service and 7 months longer for full service. 📉 This year, restaurants can anticipate a challenging market environment, with projections indicating a YoY decline in both sales and traffic: comparable traffic is expected to range between -4.4% and -2.9%, while comparable sales is projected to range between -2.0% and -0.4%. Get the full story in our new article (link in comments👇).

Have you read that Optimal™ beverage tray can push beverages forward faster than the peregrine falcon can dive through air? 🌠 The peregrine falcon is known as “the living missile” and can go almost as fast as 300 km/h – this was a micro lesson in fact-checking your social media, because of course our beverage tray can’t beat that...   But! ☝️💡 Optimal™ beverage tray is truly a superspeed tool to keep your beverages front-faced and ready-to-drink for the shoppers. And: it’s done automatically. In retail, that beats the peregrine falcon any day!   ➡️Function: Keeps shelves organized with products always front-faced and never perceived out-of-stock. ➡️Effects: An attractive shelf setup where it is easy for shoppers to navigate, beverages served First-In-First-Out which reduces shrink, and time allocated for store personnel to use on other meaningful tasks.   Now, dive into how we can help optimize your drinks! Visit https://lnkd.in/dVQe27GK or contact us https://lnkd.in/dkdSmuXj   #HLdisplay #merchandising #retail #beverages #retailinnovation #facing  

This is an interesting trend that I'm starting to see come to Europe more and more. Grocery Retail snapping up QSR customers by giving them the convenience of a decent meal, with a known brand, all under the same Grocer's roof. You can see the customer value proposition in a challenging economic climate whereby "Value" is the priority. The only issue is that we've seen this grow and then fail in the UK when customers realise the experiential element of the meal (ie the fact you are having a meal in a supermarket) is not as "fun" as it would be going to a dedicated outlet. However I'm sure that the Value focused element will mean we see more of this in the short term https://lnkd.in/e5TNcqgt

This recent study on the top brands in the FSR world has implications for any MULO (multi-location) brand—restaurants, retailers, and service businesses. More... https://hubs.la/Q02RwfqJ0 #fsr, #retail, #brandmarketing, #serviceindustry, #restaurants , #customerloyalty, Waffle House, Inc.

Fast-food chain Wendy's recently caught some heat outside the kitchen after announcing they will test "surge pricing." This a controversial term and move, considering most consumers already feel exploited by pandemic-driven corporate price gouging. Also, "surge pricing" is not the same as "dynamic pricing," and these two terms are not interchangeable. One may help you earn customers; the other may help you lose them. And with Wendy's investing "$20 million to launch digital menu boards at all of its U.S. company-run restaurants by the end of 2025" and "approximately $10 million over the next two years," It might be worth it to be a bit more choosy about messaging here. Spending over $30 million to train your customers when not to buy your consumable product may be a regrettable marketing move. See article link in comments.

Winning Strategies For QSR Success: 🏆 To excel in the competitive Quick-Service Restaurant (QSR) sector, understanding price advantages compared to competitors is crucial. It enables the development of effective pricing strategies tailored to different customer segments, maximizing impact. Unlock hidden opportunities with experimental data to propel your business to new heights, and harness your restaurant's Point of Sale (POS) data to glean valuable insights into customer behavior and preferences. By analyzing national QSR trends alongside local insights, you will craft a winning formula that resonates with the market's evolving demands. Optimize the drive-thru experience by striking a balance between drive-thru and dine-in services to cater to diverse customer preferences effectively. Success in the QSR industry demands a proactive approach that integrates pricing strategies, operational efficiency, and a deep understanding of customer preferences. Embrace these strategies to lead the way and propel your QSR business towards sustained success. 🌟 #QSR #RestaurantIndustry #SuccessStrategies