saas.group’s Post

In the latest episode of GTM Tales, Ivor Colson sat down with Kanako T. from SmarterX. Tune in to discover: • Why managing data silos across marketing, sales, and product teams is essential for operational success. • How product-led growth (PLG) is reshaping go-to-market strategies and customer experiences. • The impact of AI on RevOps and how to prioritize automation in resource-constrained environments. Episode link in the comments 👇🏽

Our CEO, Dickey Singh 🙌, recently joined Alex Turkovic on his Digital Customer Success Podcast to talk about all things digital customer success. Have a listen to this very insightful conversation... and keep in mind the three types of Digital Customer Success while listening: 1️⃣ One-to-Many: A broad approach using resources such as blog posts and webinars created once to educate and inform a wide audience. 2️⃣ Many-to-Many: Customers and customer success managers co-create content on communities and wikis, fostering a dynamic space rich with varied insights. 3️⃣ Digital One-on-One: A highly personalized approach where platforms like cast.app deliver role-specific experiences, from ROI analysis for executives to customized tutorials for users, ensuring relevant and impactful support for every customer, using AI agents. Enjoy! https://lnkd.in/dZnFvGRx #digitalcustomersuccess #customersuccess #automation #artificialintelligence

🧐 Curious about how data silos can impact RevOps? I discussed this and more with Kanako in the latest GTM Tales episode.

In the latest episode of GTM Tales, Ivor Colson sat down with Kanako T. from SmarterX. Tune in to discover: • Why managing data silos across marketing, sales, and product teams is essential for operational success. • How product-led growth (PLG) is reshaping go-to-market strategies and customer experiences. • The impact of AI on RevOps and how to prioritise automation in resource-constrained environments. Episode link in the comments 👇🏽

👀 Are surveys leaving you wanting more? Sure, they’re good for counting heads and ticking boxes, but what about those deep insights—the juicy details about your customers' 'why'? 🤖 Our AI Interviewer dives headfirst into motivations, emotions, and the stories that really matter. 💡 Let’s unlock the full picture together. Swipe through to learn more 👉 and book a call with us to get started! #SaaS #CustomerInsights #AIInterviews

It was an absolute pleasure being featured on SaaS Founder Stories with David Brennan MBA, CEO and Co-founder of Arkeo Ai. Thank you for having me! We dived deep into the journey of Spiky.AI. We discussed our mission to revolutionize sales with real-time insights and create meaningful customer engagements. In this episode, I talk about the biggest challenges we faced, the strategic pivots that made a difference, and why focusing on meeting customers "in the moment" can completely change your sales approach. Feel free to check out or discussion, link is in the comments!

Webinar Alert! 🚀 Attention 📢 : To All Marketers and CX Enthusiasts If you're striving to build customer trust and engagement, personalization is for you! 🌟 Join us in an insightful webinar where we share how you can blend the latest AI with solid principles to design effective personalization strategies. 🗓 Register here:  https://lnkd.in/dtByCrQb Key Takeaways:  1) 📈 A formative framework for executing a personalization-driven conversion strategy  2) 🤖 AI use cases and examples for enhanced execution of personalized programs Don't miss out on this opportunity to enhance your personalization skills and drive customer engagement! 🌐✨

Introducing Charge: The Revenue Summit powered by Clari. It’s a half day virtual event for revenue leaders who want to capture more revenue and stay ahead of the competition. Uncover the best strategies, tactics, and technology to create, convert and close more revenue. And learn all about the latest types of AI and how to apply them to accelerate team productivity and answer the most important question in business: Will you meet, beat, or miss on revenue? Here’s exactly what you can expect: - How to transform your business with AI-powered revenue cadences, plus new additions to the Clari Revenue Platform  - Strategies, tactics, and technology to create, convert, and close more revenue  - A CRO panel on how to stop revenue leak and achieve outsized returns Ready to Charge? Join us virtually here: https://lnkd.in/gzzWhrAz 

Big shoutout to Pablo Deniz, Customer Success Manager at Superside, for sharing his incredible insights in our CS Insights series! It's also a special day—join us in wishing Pablo a very happy birthday! 🎂🎉 Check out Pablo’s valuable insights below on the importance of customer relationships in long-term SaaS growth. #CustomerSuccess #CSInsights #SaaSGrowth #CustomerSuccess AI #InteloAI

Want the latest Sprout product updates and exclusive sneak peeks? 👀 Join us on Thursday, June 6 at 10 AM CT for Sprout’s first-ever, customer-focused launch event: Breaking Ground. We’ll: ✅ Share new AI capabilities and other highly requested features ✅ Answer your questions live ✅ Give you tips and tricks to help you optimize your use of Sprout and strategy ✅ Highlight customer success stories and more. If you’re a Sprout customer, you don’t want to miss this. Save your spot, and see you there: https://bit.ly/3JXE6Ki