"Creating a frictionless customer experience is truly a team effort, this isn't an individual sport." 🎙️ Kirsten Schlau, VP of Technology When sales, marketing, and customer success are operating off of their own individual game plan, it causes a disconnected and frustrating experience for customers where they may be having to repeat themselves, may be getting round-robined several times, or may also be receiving communications that don't apply or aren't relevant to them. To make it so that teams create the seamless, frictionless experiences that customers are expecting today, sales, marketing, and customer success need to be more closely aligned and collaborate throughout the customer journey. The Growth Lounge at Dreamforce this year, is purely dedicated to this, to getting sales, marketing, and customer success teams more connected as they network, recharge, and learn about the latest solutions and strategies to drive growth and seamless customer interactions. Learn more about the Growth Lounge at #DF24 and sign up here: https://lnkd.in/erqJsB6T #GrowthLoungeDF24
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"The Growth Lounge at Dreamforce is designed to foster deeper connections among sales, marketing, and customer success teams. We’re promoting collaboration and alignment that are essential for delivering seamless interactions for consumers across any industry. This transformation reflects the growing recognition that customer experience is a shared responsibility across all departments." - Cara Weese sharing about the Growth Lounge at Dreamforce 2024 on The Spot Elevating customer experiences and creating interactions that are personalized and seamless takes the alignment and collaboration of sales, marketing, and customer success, and that is what the Growth Lounge is all about. If you are in marketing, sales, or customer success and are headed to Dreamforce, check out the article to learn more about The Growth Lounge and then RSVP at dreamforce.sercante.com. Read the blog: https://lnkd.in/eeYwiWSD #DF24 #GrowthLoungeDF24
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Getting started with WorkfloPlus is as easy as one - two - three! We partner with our clients to ensure customer success during their digitalisation journey - whether they are taking the very first step or have almost arrived at the final destination. Find out more - https://bit.ly/3GHafp3 #WorkfloPlus #CustomerSuccess #ContinuousImprovement #ConnectedWorker #DataInformed #Digitisation #DigitalTransformation #Digitisationjourney #digitalworkflows #digitalworkinstructions
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Listening to understand your customers is one of the most crucial things when handling a business. To understand one's customer experience, put yourself in their shoes and what challenges they've experienced throughout their journey. IT Group, Inc. understands this simple truth and capitalizes to drive sales and win loyal customers over the years. Today, we will share the benefits of listening to your customers and why it’s important for your business, especially in the competitive time of digital age. Read our story or Meet our Tech Experts here: https://bit.ly/3vXnGyf #CustomerCentric #DigitalTransformation #ITSolutionsProvider #VentureTogether #ITGroupInc #TechEmpowermentWith1TG #LetsVentureITtoGether #1ToGether IT Group, Inc.
Listening to understand your customers is one of the most crucial things when handling a business. To understand one's customer experience, put yourself in their shoes and what challenges they've experienced throughout their journey. IT Group, Inc. understands this simple truth and capitalizes to drive sales and win loyal customers over the years. Today, we will share the benefits of listening to your customers and why it’s important for your business, especially in the competitive time of digital age. Read our story or Meet our Tech Experts here: https://bit.ly/3vXnGyf #CustomerCentric #DigitalTransformation #ITSolutionsProvider #VentureTogether #ITGroupInc #TechEmpowermentWith1TG #LetsVentureITtoGether #1ToGether
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(BSBA-MM) Telesales Associate at IT Group, Inc., and Certified Business Associate for IT Service Management
Listening to understand your customers is one of the most crucial things when handling a business. To understand one's customer experience, put yourself in their shoes and what challenges they've experienced throughout their journey. IT Group, Inc. understands this simple truth and capitalizes to drive sales and win loyal customers over the years. Today, we will share the benefits of listening to your customers and why it’s important for your business, especially in the competitive time of digital age. Read our story or Meet our Tech Experts here: https://bit.ly/3vXnGyf hashtag #CustomerCentric hashtag #DigitalTransformation hashtag #ITSolutionsProvider hashtag #VentureTogether hashtag #ITGroupInc hashtag #TechEmpowermentWith1TG hashtag #LetsVentureITtoGether hashtag #1ToGether
Listening to understand your customers is one of the most crucial things when handling a business. To understand one's customer experience, put yourself in their shoes and what challenges they've experienced throughout their journey. IT Group, Inc. understands this simple truth and capitalizes to drive sales and win loyal customers over the years. Today, we will share the benefits of listening to your customers and why it’s important for your business, especially in the competitive time of digital age. Read our story or Meet our Tech Experts here: https://bit.ly/3vXnGyf #CustomerCentric #DigitalTransformation #ITSolutionsProvider #VentureTogether #ITGroupInc #TechEmpowermentWith1TG #LetsVentureITtoGether #1ToGether
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As products and services become increasingly similar, what truly sets businesses apart is the quality of their customer experience. At Netimpact Solutions Private Limited, we excel in transforming how you engage with your customers, ensuring memorable interactions that foster loyalty and drive growth. Let us elevate your customer experience to new heights. Reach out to us today! #NetImpact #CustomerExperience #BusinessGrowth #CustomerSatisfaction #MarketDifferentiator #ClientSuccess #InnovativeSolutions #CustomerJourney #ExperienceMatters #BusinessExcellence
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Tech & IT Solution Consultant || Tech Sales at IT Group Incorporated 𝐌𝐚𝐧𝐚𝐠𝐞𝐄𝐧𝐠𝐢𝐧𝐞 & 𝐑𝐞𝐝 𝐇𝐚𝐭 Certified
Listening to understand your customers is one of the most crucial things when handling a business. To understand one's customer experience, put yourself in their shoes and what challenges they've experienced throughout their journey. IT Group, Inc. understands this simple truth and capitalizes to drive sales and win loyal customers over the years. Today, we will share the benefits of listening to your customers and why it’s important for your business, especially in the competitive time of digital age. Read our story or Meet our Tech Experts here: https://bit.ly/3vXnGyf hashtag IT Group, Inc. #CustomerCentric hashtag #DigitalTransformation hashtag #ITSolutionsProvider hashtag #VentureTogether hashtag #ITGroupInc hashtag #TechEmpowermentWith1TG hashtag #LetsVentureITtoGether hashtag #1ToGether
Listening to understand your customers is one of the most crucial things when handling a business. To understand one's customer experience, put yourself in their shoes and what challenges they've experienced throughout their journey. IT Group, Inc. understands this simple truth and capitalizes to drive sales and win loyal customers over the years. Today, we will share the benefits of listening to your customers and why it’s important for your business, especially in the competitive time of digital age. Read our story or Meet our Tech Experts here: https://bit.ly/3vXnGyf #CustomerCentric #DigitalTransformation #ITSolutionsProvider #VentureTogether #ITGroupInc #TechEmpowermentWith1TG #LetsVentureITtoGether #1ToGether
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To recommend the best solution, we have to fully understand our client's challenges and paint points... so we must LISTEN to UNDERSTAND not just listen to ANSWER... For best recommendation and solutions to your IT-related challenges inquire to us at IT Group, Inc. 🫶🏻 #VentureTogether #ITGroupInc #CustomerCentric #LetsVentureITtoGether
Listening to understand your customers is one of the most crucial things when handling a business. To understand one's customer experience, put yourself in their shoes and what challenges they've experienced throughout their journey. IT Group, Inc. understands this simple truth and capitalizes to drive sales and win loyal customers over the years. Today, we will share the benefits of listening to your customers and why it’s important for your business, especially in the competitive time of digital age. Read our story or Meet our Tech Experts here: https://bit.ly/3vXnGyf #CustomerCentric #DigitalTransformation #ITSolutionsProvider #VentureTogether #ITGroupInc #TechEmpowermentWith1TG #LetsVentureITtoGether #1ToGether
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If you are attending Dreamforce and want to hear about Data Cloud in action to drive real time offers and promotions and a personalized CX check out this session tomorrow!
The best part of Dreamforce is hearing our customers share their transformative journeys. I am thrilled to join Brian Wasilefski and James Kelsall next week to discuss how PENN Entertainment, Inc delivers timely, relevant, incentive-based customer engagement! Please stop by to hear this story. It will be the best session you attend all week! 🚀 #DF24 #trailblazers
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Empower your customers to seamlessly access your services remotely with Q-Anywhere. 🙌 Manage capacity within your lobbies, reduce the flow of people through your physical locations, and dramatically improve the customer experience. 📲 💡 Wait anywhere, check-in anywhere, and have a virtual assistant anywhere. 🌎 ⬇ Check out the solution below ⬇ #virtualassistant #queuemanagement #customerexperience
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Zendesk + eOne = Support success! Give your team a 360 view of your customer (inside + outside of Zendesk) & easily integrate for a better customer experience. Read More here: https://okt.to/KJgloC #Zendesk #SmartConnect #eonesolutions #popdock #integrate #migrate #report
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VP of Technology | Marketing Cloud Champion | SFMC & Salesforce Certified | 2x #tdx & #dreamforce speaker
1moLet's go farther - TOGETHER! 💪