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"Creating a frictionless customer experience is truly a team effort, this isn't an individual sport." 🎙️ Kirsten Schlau, VP of Technology When sales, marketing, and customer success are operating off of their own individual game plan, it causes a disconnected and frustrating experience for customers where they may be having to repeat themselves, may be getting round-robined several times, or may also be receiving communications that don't apply or aren't relevant to them. To make it so that teams create the seamless, frictionless experiences that customers are expecting today, sales, marketing, and customer success need to be more closely aligned and collaborate throughout the customer journey. The Growth Lounge at Dreamforce this year, is purely dedicated to this, to getting sales, marketing, and customer success teams more connected as they network, recharge, and learn about the latest solutions and strategies to drive growth and seamless customer interactions. Learn more about the Growth Lounge at #DF24 and sign up here: https://lnkd.in/erqJsB6T #GrowthLoungeDF24

Kirsten Schlau

VP of Technology | Marketing Cloud Champion | SFMC & Salesforce Certified | 2x #tdx & #dreamforce speaker

1mo

Let's go farther - TOGETHER! 💪

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