Serena Li’s Post

What an incredible day at Stripe Sessions! How many managers will reconsider their 1:1s after Jensen Huang's thought-provoking speech? With 60 direct reports, Jensen opts for a unique approach—meeting everyone at once. This way, strategies, issues, and failures are discussed openly, fostering a culture where collective learning thrives. It's a strategy that ensures alignment and keeps everyone informed. Jensen's emphasis on those reporting directly to the CEO requiring minimal oversight or career guidance certainly got me thinking. Without a doubt, Jensen's talk was one of the highlights of #stripesessions. Can't wait to see what day 2 holds! #stripesessions2024

"Will Larson is the chief technology officer at Carta. Prior to joining Carta, he was the CTO at Calm and held engineering leadership roles at Stripe, Uber, and Digg. He is the author of two foundational engineering career books, An Elegant Puzzle and Staff Engineer, and The Engineering Executive’s Primer, which will be released in February of next year. In our conversation, we discuss: • Systems thinking: what it is and how to apply it • Advice for product managers on fostering productive relationships with engineering managers • Why companies should treat engineers like adults • How to best measure developer productivity • Writing and its impact on his career • How to balance writing with a demanding job • How to develop your company values" https://lnkd.in/ezUCfZMK

In 2018, three former Stripe employees set out with a bold vision to revolutionize customer support operations. Now, six years later, the company they started has reached a significant milestone of its own: a team of 100 strong. To mark this achievement, we spoke with some early hires who not only shaped the culture but continue to embody our values to this day. Here are a few themes that emerged across all interviews: 🤝 At Assembled, we believe in the power of empathy and genuine connection. Our cultural value to "act like a support agent" shines through in the kindness and dedication of our team. 🔄 Feedback is a cornerstone of our growth. We embrace the philosophy that "feedback is a gift," fostering an environment where giving and receiving feedback empowers us to innovate and excel. 🌟 No prior experience? No problem! Our team members continually step outside their comfort zones, embracing new roles with enthusiasm and excelling in ways they never imagined. Ready to meet the Assemblers who helped make the company what it is today? Find their stories on our blog. https://hubs.ly/Q02DZ8Gk0

It's your 2nd week at Stripe. You're just happy to be there. Your boss gives you an opportunity to post-produce a user video. 'For what?' you ask. 'Sessions'. #StripeSessions, the internet economy conference and the biggest public-facing event led by Stripe all year. You put your head down and get to to work. 3 weeks and lots of hard work later, you see the first project you worked on at the final stage. It's being played live in front of hundreds of conference attendees. You're pinching yourself. This is what you've wanted for years. You think back to when you've been told 'with a little more work' or 'maybe next time' you could achieve something like this. But stop for a second. You DID achieve this. And you work toward the next big video project, knowing the result will be equally gratifying because your work is acknowledged. And you're just getting started. Life is good.

This topic is exactly the kind of discussion engineering teams have when looking for ways to make Staff+ engineers more impactful. Create impact by unblocking other engineers.

Interesting read.

As I close out my first full month at Stripe, I can confidently say—Stripe is different. The caliber of people I've met is impressive; expertise and humility are not the exception, but the norm.  The founders exemplify the company’s principles daily, combining intellect, drive, and ambition. Stripe’s products not only support businesses around the globe but enable them to innovate and optimize for revenue at an exhilarating clip. The results speak for themselves: millions of companies trust Stripe for their most critical revenue operations. Here's to growing the GDP of the internet 🚀

3 UBER WINS 👇 Uber for Business faced a surge in new rep headcount, and it was critical to maintain efficiency while keeping the revenue operations team lean.  If the first cohort of new hires didn’t perform as expected, it could disrupt the entire plan for subsequent hires, causing late iterations and potential setbacks… So Nick Lewis and the team at Uber for Business turned to Gong. Read their full story here and see the 3 wins here: https://lnkd.in/gqmMmUAs

Will Larson is Chief Technology Officer at Carta . Prior to joining Carta, he was the CTO at Calm and held engineering leadership roles at Stripe , Uber , and Digg. He is the author of two foundational engineering career books, An Elegant Puzzle and Staff Engineer, and The Engineering Executive’s Primer, which will be released in February. In this conversation, they discuss: #SystemsThinking - what it is and how to apply it Advice for product managers on fostering productive relationships with #engineeringmanagers Why companies should treat engineers like adults How to best measure #developerproductivity Writing and its impact on his career How to #balancewriting with a demanding job How to develop your #companyvalues