Shipup’s Post

Luxury & premium e-tailers: are you losing your customers after purchase? 💎 JACQUEMUS, Withings & Aspinal of London Limited are harnessing post-purchase– the stage from delivery to returns– as an innovative means to ensure a flawless customer experience throughout the 𝗲𝗻𝘁𝗶𝗿𝗲 customer journey - not just before purchase. Picture this: you invest masses into getting your customers to make a purchase on your e-commerce website. Yet, once customers click that ‘Pay’ button, this immaculate experience is all too often interrupted, with customer communication relayed to impersonal third-party carriers. After purchase, leverage your very own order tracking pages and notifications to include: ✨ Fully branded, immersive visuals, including video and social media 🛍️ Hyperpersonalized product recommendations 🎀 Bespoke product care tips And focusing on post-purchase pays: a 𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗰𝗮𝗻 𝗹𝗲𝗮𝗱 𝘁𝗼 𝗮 𝟮𝟱-𝟵𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗽𝗿𝗼𝗳𝗶𝘁𝘀 (source: Bain & Co). Do you know any luxury or premium retailers that have perfected the post-purchase experience? Comment below ⬇️ #YouNeedPostPurchase #CustomerRetention #LuxuryShopping

Luxury & premium e-tailers: are you losing your customers after purchase? 💎 JACQUEMUS, Withings & Aspinal of London Limited are harnessing post-purchase– the stage from delivery to returns– as an innovative means to ensure a flawless customer experience throughout the 𝗲𝗻𝘁𝗶𝗿𝗲 customer journey - not just before purchase. Picture this: you invest masses into getting your customers to make a purchase on your e-commerce website. Yet, once customers click that ‘Pay’ button, this immaculate experience is all too often interrupted, with customer communication relayed to impersonal third-party carriers. After purchase, leverage your very own order tracking pages and notifications to include: ✨ Fully branded, immersive visuals, including video and social media 🛍️ Hyperpersonalized product recommendations 🎀 Bespoke product care tips And focusing on post-purchase pays - a 𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗰𝗮𝗻 𝗹𝗲𝗮𝗱 𝘁𝗼 𝗮 𝟮𝟱-𝟵𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗽𝗿𝗼𝗳𝗶𝘁𝘀 (source: Bain & Co). Do you know any luxury or premium retailers that have perfected the post-purchase experience? Comment below ⬇️ #YouNeedPostPurchase #CustomerRetention #LuxuryShopping

Luxury & premium e-tailers: are you losing your customers after purchase? JACQUEMUS, Withings & Aspinal of London Limited are harnessing post-purchase– the stage from delivery to returns– as an innovative means to ensure a flawless customer experience throughout the 𝗲𝗻𝘁𝗶𝗿𝗲 customer journey - not just before purchase. Picture this: you invest masses into getting your customers to make a purchase on your e-commerce website. Yet, once customers click that ‘Pay’ button, this immaculate experience is all too often interrupted, with customer communication relayed to impersonal third-party carriers. After purchase, leverage your very own order tracking pages and notifications to include: ✨ Fully branded, immersive visuals, including video and social media 🛍️ Hyperpersonalized product recommendations 🎀 Bespoke product care tips And focusing on post-purchase pays: a 𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗰𝗮𝗻 𝗹𝗲𝗮𝗱 𝘁𝗼 𝗮 𝟮𝟱-𝟵𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗽𝗿𝗼𝗳𝗶𝘁𝘀 (source: Bain & Co). Do you know any luxury or premium retailers that have perfected the post-purchase experience? Comment below ⬇️ #YouNeedPostPurchase #CustomerRetention #LuxuryShopping

Luxury & premium e-tailers: are you losing your customers after purchase? 💎 JACQUEMUS, Withings & Aspinal of London Limited are harnessing Shipup post-purchase– the stage from delivery to returns– as an innovative means to ensure a flawless customer experience throughout the 𝗲𝗻𝘁𝗶𝗿𝗲 customer journey - not just before purchase. Picture this: you invest masses into getting your customers to make a purchase on your e-commerce website. Yet, once customers click that ‘Pay’ button, this immaculate experience is all too often interrupted, with customer communication relayed to impersonal third-party carriers. After purchase, leverage your very own order tracking pages and notifications to include: ✨ Fully branded, immersive visuals, including video and social media 🛍️ Hyperpersonalized product recommendations 🎀 Bespoke product care tips And focusing on post-purchase pays: a 𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗰𝗮𝗻 𝗹𝗲𝗮𝗱 𝘁𝗼 𝗮 𝟮𝟱-𝟵𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗽𝗿𝗼𝗳𝗶𝘁𝘀 (source: Bain & Co). Do you know any luxury or premium retailers that have perfected the post-purchase experience? Comment below ⬇️ #YouNeedPostPurchase #CustomerRetention #LuxuryShopping

Luxury & premium e-tailers: are you losing your customers after purchase? 💎 JACQUEMUS, Withings & Aspinal of London Limited are harnessing Shipup post-purchase– the stage from delivery to returns– as an innovative means to ensure a flawless customer experience throughout the 𝗲𝗻𝘁𝗶𝗿𝗲 customer journey - not just before purchase. Picture this: you invest masses into getting your customers to make a purchase on your e-commerce website. Yet, once customers click that ‘Pay’ button, this immaculate experience is all too often interrupted, with customer communication relayed to impersonal third-party carriers. After purchase, leverage your very own order tracking pages and notifications to include: ✨ Fully branded, immersive visuals, including video and social media 🛍️ Hyperpersonalized product recommendations 🎀 Bespoke product care tips And focusing on post-purchase pays: a 𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗰𝗮𝗻 𝗹𝗲𝗮𝗱 𝘁𝗼 𝗮 𝟮𝟱-𝟵𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗽𝗿𝗼𝗳𝗶𝘁𝘀 (source: Bain & Co). Do you know any luxury or premium retailers that have perfected the post-purchase experience? Comment below ⬇️ #YouNeedPostPurchase #CustomerRetention #LuxuryShopping

Luxury & premium e-tailers: are you losing your customers after purchase? 💎 JACQUEMUS, Withings & Aspinal of London Limited are harnessing Shipup post-purchase– the stage from delivery to returns– as an innovative means to ensure a flawless customer experience throughout the 𝗲𝗻𝘁𝗶𝗿𝗲 customer journey - not just before purchase. Picture this: you invest masses into getting your customers to make a purchase on your e-commerce website. Yet, once customers click that ‘Pay’ button, this immaculate experience is all too often interrupted, with customer communication relayed to impersonal third-party carriers. After purchase, leverage your very own order tracking pages and notifications to include: ✨ Fully branded, immersive visuals, including video and social media 🛍️ Hyperpersonalized product recommendations 🎀 Bespoke product care tips And focusing on post-purchase pays: a 𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗰𝗮𝗻 𝗹𝗲𝗮𝗱 𝘁𝗼 𝗮 𝟮𝟱-𝟵𝟱% 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗶𝗻 𝗽𝗿𝗼𝗳𝗶𝘁𝘀 (source: Bain & Co). Do you know any luxury or premium retailers that have perfected the post-purchase experience? Comment below ⬇️ #YouNeedPostPurchase #CustomerRetention #LuxuryShopping

What do we think? 🤔 This race to the bottom points to the differentiation of the brand. Small eCommerce companies can take advantage of this trend by building their own brand Communicating with their own customers Developing a mentality of "more than a replaceable widget" with their customers. Some customers will leave...BUT... the ones you want will stay. And if you haven't done a race to the bottom, these customers who stay will keep you in clover. https://lnkd.in/emfPaQPi

Are you a successful independent jewellery retailer that is struggling to shine online? We welcomed Connor Blakey from CMJ approved supplier Visualsoft to speak at our recent Spring Trade Event, where he gave a comprehensive overview of the key considerations and features to put in place to ensure you appeal to your target audience - and, just as importantly, to make sure they keep coming back to you. Use the Success Equation to measure your business' current performance and then track your improvements against this figure once you've implemented some easy changes and updates. Your business will shine online in no time. https://hubs.ly/Q02q7D7Q0 #ecommerce #onlineretail #visualsoft #digital #sellonline #independentretail

We sold over 50 pairs of vintage jeans in 1 day without spending $ on marketing. Here are 5 reasons why your Ecommerce businesses should open a physical store: 1. Enhances brand visibility and credibility: I mean, look at it, and you will understand. 2. Enables easier objection handling: In a store, people can ask questions, touch, smell, and view your product up close. You cannot replicate this experience online. 3. Offers a unique, tangible shopping experience: But it is so much more than that; it is a chance to present yourself as not just another shop. It's an actual experience. 4. Creates a new entry point for recurring sales: Convert offline sales into recurring online customers by placing their orders through your connected POS system. 5. 1st Party Data for everyone: Your CEO, your CFO, anyone can and should spend a day in the store to interact with customers and understand the implications. Best case, your physical store becomes a new customer engagement hub and boosts overall revenue. Worst case, it serves as a branding tool and a fallback for those who prefer in-person shopping. That's a win-win. What's holding you back from taking your ecommerce business offline? Share your thoughts, let's discuss! #Ecommerce #Retail #OfflineStores #BusinessGrowth

Let's talk about 🛍️ Product Bundling 🛍️ It's a retail strategy that involves selecting various items and offering them as one bundled product package. These can be gift sets, hampers, or any sets that contain related products. They're used to either cross-sell or up-sell associated items to the customer. 🛒💻 Many retailers can use product bundling - no matter the size or scale of your business. However, it’s important to do your research to guarantee it's the right approach for your business and to get the most out of the strategy. 📊 👩💻 Want to learn more? Read all about product bundling in our latest blog by Claire Hunter here 👇 #ecommerce #product #ecommercetips #ecommercebusiness #customer