Slab’s Post

The chaos of the past few years is unlikely to settle any time soon, but four technologies can make #supplychain challenges easier to handle by improving efficiency, reducing costs, and increasing customer satisfaction. #EYSupplyChain #supplychain 

The Supply Chain Evolution: Meeting Customer Demands for Convenient, Package-Free Returns Customers are increasingly demanding a frictionless and environmentally conscious return experience at a time when convenience reigns supreme. The supply chain sector is being forced to rethink its approach to returns processing as a result of this change in consumer expectations. Customers are expressing a desire for sustainable, package-free returns that are as simple as the initial purchase, which is challenging the existing model of repackaging and replenishing returns. Smart consumers of today want returns to be a seamless extension of their shopping experience. They anticipate intuitive digital interfaces that walk users through the return process, reduce paperwork, and produce return labels that don't necessitate a lot of packaging. This appeal is being answered by retailers and logistics companies, who are looking into creative methods to reduce waste by repairing, reusing, or finding new uses for returned goods whenever possible. Companies in the supply chain sector can improve customer loyalty and contribute to a more sustainable future by adjusting to these shifting consumer ideals. #SustainableReturns #EcoFriendlySupplyChain #CustomerConvenience #PackageFreeReturns #SupplyChainEvolution

The chaos of the past few years is unlikely to settle any time soon, but four technologies can make #supplychain challenges easier to handle by improving efficiency, reducing costs, and increasing customer satisfaction. https://lnkd.in/e_UNr3nA #EYSupplyChain #supplychain

The holiday season is here, and with it comes the hustle and bustle of increased demand, tighter deadlines, and the need for flawless packaging operations. In the world of packaging, efficiency is key, especially during peak seasons. This is where automation emerges as a game-changer, revolutionizing seasonal packaging workflows and providing businesses with the tools they need to meet the challenges head-on. #WeArePDA https://lnkd.in/gkEWxYgK

The chaos of the past few years is unlikely to settle any time soon, but four technologies can make #supplychain challenges easier to handle by improving efficiency, reducing costs, and increasing customer satisfaction. https://lnkd.in/g76_TsKb #EYSupplyChain #supplychain 

Don't Be Basic: The Hidden Depths of Last-Mile Tech and Why You Need More Than Your App This is a great article by Bart A. De Muynck There are 3 points to this piece - I'll share my thoughts on each of them. 1. Last mile is the most expensive and complex part of the supply chain 2. The role of technology in making improvements 3. A need for a holistic approach to last mile solutions ---------- 1. Last mile is the most expensive part of the value chain. It's where your product and service breaks down to the most individual level and each piece of the activity tries to stand on its own (revenue vs cost). What I offer is that nothing has really gotten more complicated. What you are seeing is the influx of volume, and a wildly different product mix that makes people feel like costs are rising. A better frame is understanding the ratio of revenue vs cost is changing. Basically here's the gist - it can take the same investment in resources to deliver a Rolex as it does a Timex. Those two customers however would have very different reactions to the "true cost" of the delivery because the revenue and profit they generate is significantly different. 2. Technology has improved and has made last mile better. Most software (especially new stuff) these days is basic and boring. Finding optimal path to "reduce miles" is table stakes. It is not new or innovative to route in sequence calling to someone else's API and putting stops in order over a large time window (yes - if you can use the whole day this is a massive time window). Most software and people using it don't know the real depth of detail that can be factored in or how quickly basic software losses value with even small jumps in complexity. 3. 100% agree. Innovated solutions will not come from surrounding yourself with the same type of people doing the same types of things with the same types of tools. Here's how Bart framed it and I couldn't have said it better "a blend of technology, logistics expertise, adaptability to new operational methods, and a profound knowledge of local conditions." Let's see how many opinions and thoughts we can generate going into the weekend. Drop a comment or your take on Bart's or my points. Innovation and new solutions only come from the smashing together of different perspectives. #logistics #lastmile #logisticssolutions https://lnkd.in/eBxZgQWy

Last week, we hosted a virtual panel aimed at helping retailers optimise their shipping and fulfilment operations for Q4. We were fortunate to have some fantastic experts join us from Descartes Peoplevox, EasyPost, nShift, and Shiptheory. And what an incredible session it turned out to be! Numerous valuable insights were shared — as Chloë Thomas joked, “enough to keep retailers busy for the next 2 years." Anyhow, I thought I would share some of the featured tips that retailers should still have time to put into action this coming peak. 📊 Develop KPIs covering speed, cost, quality, and customer experience for comprehensive operational insights. 👩❤️👩 Keep customers informed about orders, delays, and changes to prevent frustration and negative feedback. 🛍 Make return processes clear and efficient, preparing for increased returns. ❌ Identify potential issues in advance and have plans to address supply chain, staffing, and technical challenges. ⛴ Maintain clear visibility of order status, shipping routes, and warehouse inventory flow to prevent bottlenecks. 📈 Set realistic performance metrics and expectations for your team, suppliers, and partners. 👩💻 Explore all features from your existing technology partners - there might be some useful functionality you're missing out on! 📦 Use multiple shipping partners for continuity during carrier issues or unexpected events. 🤩 Create a positive work environment with gamification and rewards to keep warehouse staff motivated. If you'd like to watch back the full session, drop me a message and I'll send you the recording.

Peak season may officially be over, but now we’ve entered peak returns season. Retailers must figure out how to navigate returns efficiently, sustainably, and profitably. Luckily, we partner with the best in the business to help make that possible. Check out our latest blog from Loop to discover how we work together to simplify, streamline, and make the returns process more profitable for both retailers and consumers. https://ow.ly/n9kc50QpxAX #fillogicfamily #fillogicpartners #partnerwithfillogic #reverselogistics #returnsmanagement #betterreturns #circularity #sustainability

In today’s business landscape, the power of payments extends far beyond mere financial transactions. An efficient and seamless payment process can enhance customer satisfaction and drive revenue growth. Read the article below by our media partner, Parcel Monitor Community for more insights. --- 👉Contact us if you need to #Recruit and #Hire Top Executives in #supplychain, #technology & #logistics space to #ignite or #transform your #company! 👉Try out the Netflix of #SupplyChainLearning at the #AlcottGlobal #Academy 👉Be at the forefront of #supplychaintech trends, to drive change in supply chain & logistics with #Supplify 👉Find interesting educational materials, resources, and visuals to get you thinking - https://lnkd.in/fQpCqQj #AlcottGlobal #ExecutiveSearch #SupplyChainTalent #CareerInSupplyChain #RevenueGrowth #CustomerSatisfaction #People #Ecommerce #PaymentMethod

Fulfillment centers scaled up during the pandemic. Now they need to become more efficient. Micro-fulfillment centers drive cost-effective throughput while enhancing the customer experience – and reducing carbon emissions. Learn more in this new blog from GreyOrange. #ESG #ecommercefulfillment