Thanks, Hotel News Now, for featuring us on your podcast! Our CEO, Ben Rafter, shared valuable insights about the Hawaii and West Coast markets. Check out the full conversation at the link below!
So far, 2024 is pacing behind STR's U.S. hotel performance forecast, but analysts are confident the hotel industry will rebound in the remainder of the first quarter. Listen to the latest episode of "Tell Me More: A Hospitality Data Podcast" with Jan Freitag and Isaac Collazo for the latest.
#hospitalitytrends#hotelnews#podcast
The latest episode of our Feedback Matters podcast is now available.
In our current series, "So You Want My Feedback?", we review the feedback requests from hotels, restaurants, and other businesses through the lens of a guest.
In this episode, we review the feedback "ask" from a large multi-national hotel chain.
This is the 5th episode in our So You Want My Feedback? series, in which we review the feedback requests from hotels, restaurants, retailers, and other businesses through the lens of a guest or customer.
Watch it on YouTube here:
https://lnkd.in/eEiiajUB
Listen to the audio version here: https://lnkd.in/e-apNm5z
Why we started this series...
We believe that if you are involved in a business that asks for feedback from guests or customers, you should regularly give feedback to businesses that you undoubtedly get feedback requests from during the course of your day-to-day routine (both personal & business).
Why? You'll discover elements of feedback loops that resonate with you, those that don't, and how you might think of your own feedback "asks" as more of an evolving process, rather than a "set it and forget it" practice. After all, that survey request you send out is often the last point of contact in the guest experience transaction.
#cx#survey#bestpractices#guestinsight#hospitality#review
What’s your biggest hotel crush? Bashar Wali and I have cooked up this new podcast called Hotel Crush where we travel around the globe to the most amazing hospitality experiences, interview the owner or GM plus a celebrity guest.
Let’s replace Trip Advisor with a more dynamic and fun way to learn about hotels from two people who really give a sh$t.
Take a listen and let me know what you think!
https://lnkd.in/dx2cAKp3
#1 Hospitality Podcast (No Vacancy), Top 100 Most Inspirational People in Global Hospitality, #1 Hospitality Social Media Influencer, Event Speaker, Strategic Advisor, Board Member
Connecting the Dots: Paving the Way for Hospitality Excellence
In a world where connectivity is the key to progress, “Connecting the Dots” emerges as a beacon of knowledge, collaboration, and inspiration within the hospitality industry. The groundbreaking podcast, envisioned by industry luminary Mr. Prashant Mishra, exceeds the boundaries of traditional learning, bringing together seasoned professionals and aspiring hoteliers in a dynamic exchange of ideas and expertise.
https://lnkd.in/gKnebNei
Recession? There are concerns about overall performance, with only marginal growth in year-to-date RevPAR. High-end hotels are doing better, buoyed by occupancy gains, while lower-end segments are struggling. Factors such as income levels and cost-effectiveness are affecting travel choices, with alternative accommodations like Airbnb gaining popularity. The concept of "bifurcation" highlights the divergent trends between luxury and economy hotels, influenced by factors like the wealth effect and business travel demand. There's a suggestion that the U.S. hotel industry might be experiencing a period of demand stagnation.
🚨 PODCAST DROP🚨: In the latest Tell Me More: A Hospitality Data Podcast, Jan Freitag & Isaac Collazo talk stagnation (!), what US hotel performance looks like if you combine March & April, the current state of extended-stay hotels and more. Plus they drop some #ELO science. Listen here, and subscribe on your favorite pod platforms. https://lnkd.in/gYb37KWk
Leisure Sage
2moWell said!