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In an era where clicks and taps reign supreme, a groundbreaking case study by #Staffino and Lyreco Central Europe uncovers a startling truth: The human touch still contributes significantly to #CustomerSatisfaction.💡 Read the full story here: https://lnkd.in/diPtVayx During a special CX campaign, we dived deep into the digital commerce realm, only to find that nearly 30% of Lyreco's customers still crave that human interaction, with those opting for salesperson support reporting sky-high satisfaction levels. 📈 WHY DOES THIS MATTER? Because in a world obsessed with automation, those personal connections can make or break your #CustomerLoyalty. Check out the full case study to discover the top 5 reasons why customers yearn for a human touch and how #Lyreco is leading the charge in blending tech convenience with the irreplaceable warmth of human interaction. 📩 Feel free to reach out if you're interested in conducting a similar analysis of customer satisfaction with your company!

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