Strategic Accounts Lead, Airship | Unifying mobile customer experience is hard. We get it. We can help.
Don't miss it; The deadline for your submission to this year's #AltitudeAwards is this Thursday! 🌟🏆📲 We’re celebrating brands leading the way in digital customer experience. Boots UK, MTN, WarnerMedia and Regiocast took home the gold last year. This year, will it be you? Learn more about the categories and how you can enter before the October 3rd deadline. #MobileApp #CX #digitalmarketing
The #AltitudeAwards are back! 🌟🏆📲 We’re celebrating brands leading the way in digital customer experience. Boots UK, MTN, WarnerMedia and REGIOCAST GmbH & Co. KG took home the gold last year. This year, will it be you? Learn more about the categories and how you can enter before the Oct. 3 deadline. https://bit.ly/4dTFfiL #MobileApp #CX #digitalmarketing
The #AltitudeAwards are back! 🌟🏆📲 We’re celebrating brands leading the way in digital customer experience. Boots UK, MTN, WarnerMedia and REGIOCAST GmbH & Co. KG took home the gold last year. This year, will it be you? Learn more about the categories and how you can enter before the Sept. 26 deadline. https://bit.ly/4dTFfiL #MobileApp #CX #digitalmarketing
The #AltitudeAwards are back! 🌟🏆📲 We’re celebrating brands leading the way in digital customer experience. Boots UK, MTN, WarnerMedia and REGIOCAST GmbH & Co. KG took home the gold last year. This year, will it be you? Learn more about the categories and how you can enter before the Sept. 26 deadline. https://bit.ly/4dTFfiL #MobileApp #CX #digitalmarketing
The #AltitudeAwards are back! 🌟🏆📲 We’re celebrating brands leading the way in digital customer experience. Boots UK, MTN, WarnerMedia and REGIOCAST GmbH & Co. KG took home the gold last year. This year, will it be you? Learn more about the categories and how you can enter before the Oct. 3 deadline. https://bit.ly/4dTFfiL #MobileApp #CX #digitalmarketing
The #AltitudeAwards are back! 🌟🏆📲 We’re celebrating brands leading the way in digital customer experience. Boots UK, MTN, WarnerMedia and REGIOCAST GmbH & Co. KG took home the gold last year. This year, will it be you? Learn more about the categories and how you can enter before the Sept. 26 deadline. https://bit.ly/4dTFfiL #MobileApp #CX #digitalmarketing
Head of Strategic Account Management DACH at Airship.com | Unifying mobile customer experience is hard. We get it. We can help.
The #AltitudeAwards are back, celebrating brands leading the way in digital customer experience. 🌟🏆📲 Have your innovative, mobile-first strategies driven business results? Get your entry in by Sept. 26! Learn more. #MobileApp #CX #digitalmarketing
Enterprise Sales - Airship - Unifying mobile customer experience is hard. We get it. We can help.
The #AltitudeAwards are back, celebrating brands leading the way in digital customer experience. 🌟🏆📲 Have your innovative, mobile-first strategies driven business results? Get your entry in by Sept. 26! Learn more. #MobileApp #CX #digitalmarketing
CX Management | Contact Centers | Quality Assurance | Operations | Sales | Intl Awards Judge | PMO | CBP | MBA
Is your digital CX upto the mark? In today's digital-first world, a seamless customer experience (CX) across online touchpoints is crucial. But how do you measure if yours is hitting the mark? Metrics matter! Consider factors like website traffic, app engagement, and social media interactions to understand how customers navigate your digital space. Prioritize digital CX measurement 🚀🚀🚀 Happy customers = loyal customers = (increased sales and customer lifetime value) Smooth experiences = fewer headaches for your team = potentially lower costs Positive online reviews build brand trust 🚀🚀🚀 Don't be left behind! Invest in measuring and improving your digital CX. It's the key to staying competitive in today's landscape. #DigitalCX #CustomerExperience #BusinessGrowth
Operations Management | BFSI | Customer Service | Retention | Client Satisfaction | Telesales | Negotiation | Strategic Partnerships & Alliances | Stakeholder Management | Grievance & Escalation Management
✴️Elevating customer experience ✅Some key ways to elevate the customer experience: 1. Personalization - Tailor interactions, recommendations, and communication to each individual customer based on their preferences, purchase history, and behavior. This makes the experience feel more personalized and relevant. 2. Omnichannel Consistency - Ensure a seamless, consistent experience across all touchpoints - website, mobile app, in-store, customer service, etc. Customers should feel like it's the same brand and experience no matter how they interact. 3. Exceptional Customer Service - Empower and train staff to resolve issues quickly and with empathy. Invest in self-service tools to enable customers to find answers on their own. Respond promptly to inquiries and complaints. 4. Convenience and Ease of Use - Streamline processes, reduce friction, and make it simple for customers to find what they need, make purchases, and get support. Optimize for mobile and incorporate features like one-click checkout. 5. Anticipate Needs - Use data and predictive analytics to proactively identify customer needs and provide helpful, timely suggestions and support before they even ask. 6. Gather Feedback - Regularly solicit customer feedback through surveys, reviews, and other channels. Use this input to continuously improve the experience. 7. Surprise and Delight - Find creative ways to exceed customer expectations, whether it's a personalized thank you, exclusive offers, or memorable in-person experiences. ✴️The key is to put the customer at the center and design every aspect of the experience around their needs, preferences, and pain points. An elevated customer experience will drive loyalty, advocacy, and business growth. #customerdelight #customerexperience #customerfeedback #easetouse #customerissues #customerservice
Subscriptions are set to grow by 71% yearly, making them a solid way to build steady revenue and keep customers coming back 🧲 #ecommerce #digitaltransformation #cx #customerexperience #customerlivetimevalue
