It is almost impossible to become an expert at something you know very little about. The key to expertise is not just knowledge, but experience and repetition.
Last weekend, I had my backyard re-landscaped. Nothing too fancy, just having new plants put in, grass taken out and a new drip system. What amazed me was how FAST the team of professionals was in removing my existing grass and plants with new ones. What would have taken me months to do by myself, they did in just a few hours. They key was they had done this hundreds of times, so they knew exactly what to do.
The same is true on why most ecommerce customers end up leveraging managed services after a successful eCommerce site launch. It is difficult to learn something while at the same time implement best practices. It would be like learning to drive a car while also delivering for Uber Eats in San Francisco on a Saturday night.
Almost all businesses I’ve worked with, regardless of how smart and knowledgeable their IT staff is, don’t know how to continue to iterate on their current eCommerce site. After the initial launch of an eCommerce site, the journey is far from over. Continuous iteration is essential to adapt to user feedback, implement new features, and stay ahead of the competition. However, for in-house teams that are still mastering the fundamentals, this can be a daunting task.
That's why so many successful eCommerce businesses turn to managed services. These professionals have honed their skills through countless projects, just like the landscaping team that transformed my backyard in record time. They bring a level of efficiency and expertise that only comes from repeated practice and in-depth industry knowledge.#managedservices #success #salesforce
What an incredible case study, thanks for sharing!