Transvirtual ’s Post

Thinking about migrating to Operator Connect? Our latest blog post has you covered! 🔍 When Should You Migrate to Operator Connect? Explore the key factors and benefits of transitioning to Operator Connect to optimize your communication systems. Whether you’re evaluating the right timing or understanding the advantages, this guide is essential for your decision-making process. 📖 Read the full blog here: https://loom.ly/zyr3yHQ #OperatorConnect # #BusinessCommunication #GoMomentum

In your Microsoft environment, are you reactive? I mean, does a VIP have to tell you when issues occur? If you could receive alerts BEFORE those issues arise, would that make, not just your life easier, but the entire IT department? Are you interested in a proactive approach to monitoring that will remedy issues within your entire user base? Increase the user experience and driving productivity! Find out more here! 👉 Read the blog: https://lnkd.in/eiA495b4 #teamsmonitoring #microsoftteams #martellotech #vantagedx

Zoom's Customers and Partners are blown away when demoing #zoomworkplace, which brings communication, employee engagement, spaces, and productivity solutions together on a single platform with #zoomAICompanion capabilities woven throughout (#noslidesanymorejustdemozoomworkplaceandmagichappens) And then I show them https://uptime.zoom.us/, which reflects Zoom service uptime for all Zoom users over the past 30, 60, 90, 180 and 365 days. And over the past 365 days : #VideoSDK, #WorkforceManagement, #ZoomContactCenter, #ZoomVirtualAgent, #ZoomMeetings and #ZoomWebinars were up 100%! And Zoom Phone was up 99.9993% over that period (the 5 9s is the holy grail of industry standards for public cloud)! Zoom just works 😊 Ricky, Lucas, Jacob, Augustin, Jia Sian Phua, Tan Irene, Vicki, TERENCE, Stephen, Inho, Hazel, William, Ka Yee, John, Glenn, Sean

You asked, and we delivered. The #1 request on our Canny board – integration with Google Workspace Admin – is now a reality.     We are thrilled to announce that a Google Workspace Admin integration is now live in Rewst. With this integration, users can drag and drop a whopping 76 Google Workspace Admin actions into their workflows to automate creating and managing Users, Groups, Organizational Units, and much more.      This integration means that Rewst customers can now deliver the same level of automated services and exceptional experiences to Google Workspace and Microsoft 365 clients.    Next, we’ll incorporate Google Workspace into our existing User Onboarding and Offboarding Crates so MSPs can experience more tangible value out of the gate.     For a full list of the Google Workspace Admin actions and endpoints, dive into our documentation: https://lnkd.in/e7JNZ4Wm     Curious about what other pre-built integrations we offer? Check out the growing list: https://lnkd.in/e3WCXN44      #GoogleWorkspace #MSP #Automation #ManagedServiceProviders 

💻📞 Going virtual? Overcome challenges when adopting a Virtual Service Advisor! 💪 Learn how to navigate tech issues, build trust, and ensure seamless communication. #VirtualServiceAdvisor #CustomerSupport #itechdigital Article Link https://lnkd.in/daW-A4kA

Don’t miss out on the chance to uncover the remarkable journey of Dstny for Service Providers NL with #MicrosoftTeams #DirectRouting and AudioCodes #LivePlatform. Dive deeper into the story to learn how they leveraged AudioCodes to optimize their communication infrastructure. Explore the full case study now! https://hubs.ly/Q02yC4R-0

📢 IT Pros Deserve Better! Check out our blog on how to elevate your IT orchestration with Reskube Edge! 🌐✨ Securely remotely access devices — Reskube ensures seamless connectivity and empowers IT confidence. Say goodbye to dark troubleshooting and navigate post-outage chaos with ease. Learn more on our website: www.reskube.com 🚀🔗 #ReskubeEdge #ITManagement #TechResilience

⛔ The end of life for #Ivanti's Workspace Control and Virtual Desktop Extender is near. What are you doing about it? At a fraction of the cost, XOAP's innovative #configXO module offers continuous configuration delivery and compliance across platforms, free from vendor and platform dependencies. ✅ config.XO retains all the features you've used so far and takes them a few steps further. • NO manual updates required • NO vendor lock-in • NO increase in costs (on the contrary!) Want to learn more? Read the full text below and contact us if you want to act in time.

Balancing ease and efficiency in conversational #SupportTicket creation is key! Learn how to reduce friction and streamline workflows for speedy resolutions in our latest blog. https://hubs.li/Q02BBF3y0

New Features Alert! We're excited to share some powerful updates designed to make your support experience even smoother! 1️⃣ Round-Robin Assignment: Ensure balanced workloads with our Round-Robin system, and distribute tickets evenly across your support team. 2️⃣ Custom Domain Setup: Boost your brand with a custom URL for your Desk365 Support Portal. It’s professional, easy to set up, and aligns perfectly with your brand! 3️⃣ Enhanced Ticket Search: Finding tickets in your Support Portal just got easier with our improved search functionality. 4️⃣ Automated Ticket Assignment: Never let a ticket slip through the cracks! Automatically assign unassigned tickets to the responding agent for quicker resolution. Discover more about these features and how to set them up here. 🔗 https://lnkd.in/g-2Ji7Rw #CustomerSupport #Automation #Desk365 #SupportPortal #ProductUpdates #HelpDesk #TicketingSystem