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Training isn't just about onboarding. When done right, it's an iterative process that helps expand staff capacity, improve performance, and deliver on brand promise. So how do you apply training in ways that deliver results and fill the gaps in your organization's performance? Excited to join Bridget Siegel, COO of Hart House for our upcoming webinar with Opus Training to talk about how to track the impact of a training program on performance, and also how to leverage operational data to deliver more targeted training. https://lnkd.in/e54iAmcC

How AB InBev partners with WinWin to revolutionise their training 🌟🍻 AB InBev, the world's largest brewer, knew that their products were only as good as how they were served to the customer. It all came down to how the draught system was maintained, and the drinks were poured. Thus, they needed to implement nationwide bar staff training... but how could they achieve such a feat? By leveraging I•WIN's cutting-edge Learning Experience Platform (LXP), and WinWin's engaging content, AB InBev transformed the way bartenders are trained, ensuring top-notch quality and consistency in every pour. The result 📊 • Over 2000 bartenders trained online and 500 in face-to-face sessions • 1581 outlets and 6000+ individual users engaged on our platform • Significant reductions in technical callouts • Notable growth and market share increase in trained outlets   AB InBev continues to achieve excellence through the consistent training offered on the I•WIN platform.

The foodservice industry has a training problem. But not in the ways most people think. Check this out: Turnover. Burnout. Knowledge gaps. Suffering culture. These pain points are what ultimately led to the inception of Pineapple Academy. It was clear to me and Greg Gorgone that traditional training wasn't cutting it - and operators deserved better. Our mission is clear – to fight against the conventional approach by providing bite-sized, skills-based video training directly to frontline employees within their existing workflows. This means: -5 minute or less video content led by experts -Content shared through links or placed in work areas using QR codes -No need for employee email logins -No more taking employees away from their duties for extended periods We understand the importance of operational efficiency, and that's why Pineapple Academy delivers training content strategically through easy to watch videos. These digestible lessons not only enhance learning but also seamlessly integrate into daily tasks, minimizing disruptions and maximizing the impact of each training module. Our commitment to empowering businesses with a more effective, efficient, and impactful training solution is unwavering. Want to know more? Ask me in the comments! #operations #foodservice #turnover

42% of businesses who say that providing staff with online learning increased #employee #engagement by 18% and improved #revenue (from eLearningIndustry). Serve your employees better with our #ServSuccess offerings at servsuccess.com. #restaurant #restaurantindustry #training #foodtraining #foodsafety #servsafe #foodindustry #skill #turnover #employeetraining

Having a ton of conversations about training in the restaurant space lately. It's so exciting to see that people are finally focused on this category and how to improve the experience for owner's and employees. This all starts with what you measure matters. The best training programs identify the gaps in onboarding, development and ongoing reinforcement for the various members of the team. This can be something as simple as helping to train on the process of opening the restaurant up for business each day by turning on the lights and unlocking the door, to something more complex like training around beverage or sides attachment rate to entrees (thus having a meaningful impact on employee compensation via tips and driving a better guest experience and check average). It's critical for restaurants to be looking for partners that not only provide the technology platform to track and identify training opportunities (by integrating with your other systems like POS, onboarding etc.) but to be able to provide functional learning expertise to help you build out the training(s) that you need. These are often very different skillsets. I would also highly orient towards those who work or have worked in the Restaurant/Cannabis space as the employee communities there are a bit different (language requirements, turnover etc. ) are materially different than traditional large scale enterprise populations.

Training in hospitality and foodservice hasn't progressed with the rest of the world. As technology becomes an integral part of our daily lives, it leaves us wondering.... how did these industries get left behind? The convergence of foodservice excellence and innovative training methods isn't just a possibility; it's a necessity in today's rapidly changing landscape. Think about it: each restaurant, hotel, or catering service equipped with cutting-edge training methods tailored to their specific needs. By embracing technological advancements in training, we empower our teams to thrive. Mobile learning like Pineapple Academy provides accessible, on-the-go knowledge transfer, ensuring continuous skill enhancement. Personalized training modules catered to individual roles and learning styles foster a culture of growth and adaptability. The true potential lies in leveraging these tools to revolutionize the industry, enhancing not only operational efficiency but also elevating guest experiences. Let's harness the power of innovation to redefine the way we approach training, ushering in a new era of excellence and setting benchmarks for the future. Ready to take advantage of tech? Let us know in the comments. #hospitalitytraining #foodservice #technology

The quality of food and service are absolutely crucial, but having the right team is key to make all of that happen. Explore how #ExpandShare by #Restaurant365 drives stronger team performance with smarter, faster training. Watch the webinar here: https://lnkd.in/g4kfnwhR

Preparation is everything. It's not just about crafting the perfect blend of fruits and vegetables; it's about ensuring your team is equally well-blended in their skills and knowledge. Staff training is the secret sauce that sets apart thriving juice bars from the rest. Typically, teams undergo rigorous training for 1-2 weeks before the big launch, immersing themselves in every aspect of the business. From mastering the menu to perfecting customer interactions, every detail counts. After all, a well-trained team is the backbone of any successful juice bar, ensuring that each customer leaves with a smile and a delicious drink in hand.

Training in hospitality and foodservice hasn't progressed with the rest of the world. As technology becomes an integral part of our daily lives, it leaves us wondering.... how did these industries get left behind? The convergence of foodservice excellence and innovative training methods isn't just a possibility; it's a necessity in today's rapidly changing landscape. Think about it: each restaurant, hotel, or catering service equipped with cutting-edge training methods tailored to their specific needs. By embracing technological advancements in training, we empower our teams to thrive. Mobile learning like Pineapple Academy provides accessible, on-the-go knowledge transfer, ensuring continuous skill enhancement. Personalized training modules catered to individual roles and learning styles foster a culture of growth and adaptability. The true potential lies in leveraging these tools to revolutionize the industry, enhancing not only operational efficiency but also elevating guest experiences. Let's harness the power of innovation to redefine the way we approach training, ushering in a new era of excellence and setting benchmarks for the future. Ready to take advantage of tech? Let us know in the comments. #hospitalitytraining #foodservice #technology

Food for thought on the importance of ongoing training in the foodservice industry. Last week I had the pleasure of presenting at the National Restaurant Association Show in Chicago. I shared the importance of why we need to look at our industry as a "profession" and how we can support our employees to not only improve retention but to "buildup" people. Imagine this: 23% of restaurant staff don't have a high school diploma. Yet, ongoing training offers them a pathway to gain crucial skills and confidence, regardless of their educational background. It's about empowering them, boosting their self-esteem, and giving them a sense of pride in their work. Even though 22% of managers hold postgraduate degrees, continuous learning remains essential for everyone. It's not just about adding to their resume; it's about empowering them to become better leaders, to grow into management roles, and to continue excelling in their careers. For the 37% of employees under 25, ongoing training provides them with opportunities to develop professionally and personally. It's about enabling them to thrive in an industry they're proud to be a part of, doing work they're good at, and continually improving their skills. This is also a time when we can support them with financial aid to continue their education, fostering growth and expanding their horizons. Whether it is programs you have created to align with your brand or what we are doing here at the National Restaurant Association with our industry-specific career development program, ServSuccess, ongoing training, education, and certification is critical. It is the key to developing people and changing the way our industry looks from a retention perspective. What if you could have your cake and eat it too? That is what ServSuccess was designed for. With industry-recognized certifications, we can fill the gap that you might be missing to align with your current brand training and strategy. Now that's food for thought! Let's connect! https://lnkd.in/gj3uRdvA