VML Enterprise Solutions’ Post

🚀 Transforming Hospitality: Dur Hospitality Achieves an Impressive 25% Revenue Boost with Thynk! 🚀 Discover how Dur Hospitality transformed their operations by overcoming challenges in customer retention, direct sales, and management efficiency, resulting in a 25% revenue increase! With Thynk’s powerful data integration, they set a new standard in the hospitality industry. 🌟 🔍 Key Outcomes: ▪25% Revenue Increase through improved sales efficiency ▪Centralized data access for faster decision-making ▪Streamlined operations leading to reduced costs Curious to learn more about how data can drive success in hospitality? Read the full success story! https://lnkd.in/eBp4W-pC #Thynk #DurHospitality #HotelTechnology #Innovation #Hospitality

🌷 Spring is around the corner, and it's the perfect time to refresh your hospitality business! Let's get ready for the vibrant season ahead. Whether it's enhancing customer experiences, refining service standards, or boosting team morale, I'm here to help you bloom. 🌼 Let's make this spring a season of success for your business! #HospitalityCoach #SpringRevival #BusinessSuccess

⏰ 𝗘𝗮𝗿𝗹𝘆 𝗕𝗶𝗿𝗱 𝗣𝗿𝗶𝗰𝗶𝗻𝗴 for CX West Summit 2024 𝗲𝗻𝗱𝘀 𝘁𝗼𝗺𝗼𝗿𝗿𝗼𝘄! 👉𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝘁𝗼𝗱𝗮𝘆 𝘁𝗼 𝘀𝗮𝘃𝗲 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳 $𝟯𝟬𝟬: https://hubs.ly/Q02jsN5Z0 If you are struggling with your Customer Experience, you are not alone. The latest Forrester study shows that CX quality has declined in Canada for the second consecutive year. CX experience and knowledge-sharing are more important than ever. Here are a few reasons you should join us in Vancouver, March 5-7. - Increase your company’s value and influence your customers’ perception with the help of LA Fitness. - Discover how Best Buy democratizes access to its data to drive informed decision-making. - Widen your pool of prospects and uncover untapped revenue streams with Uber by staying vigilant to your customers’ needs. - Source best practices from Canucks Sports & Entertainment (CSE) on upholding your brand’s promise through a shared commitment to CX. - Design an effective digital transformation framework for superior customer experiences with Nordic Healthcare Group and Ontario Digital Service I Services Numériques de l’Ontario. 👀Book your early bird ticket today! **Early Bird Offer ends February 2nd 2024** #CXWestSummit #EarlyBirdDeadline #CXLeadership

Discover how travel and hospitality companies can adapt their loyalty programs in response to market changes, ensuring continued growth, superior customer experiences and competitive edge. In our latest article, "Revolutionizing Loyalty Programs in Travel and Hospitality,” A&M’s Managing Directors share expert insights into the driving forces that will shape the future of loyalty programs and present actionable strategies to transform customer loyalty into a powerful brand connection. Now is the time to initiate the journey of reinventing loyalty. Learn more here: https://okt.to/tUuipc #AMon #AMonPI #TravelHospitalityLeisur #TravelIndustry #LoyaltyProgram

The concept of loyalty programs dates back over a century. One of the earliest examples was trading stamps in the late 19th century. By the 1900s, businesses like hotels and airlines began to see the value in rewarding repeat customers. The 1980s marked a significant evolution with the introduction of modern-day frequent-flyer programs and the concept spread rapidly across industries. Today, loyalty programs are a staple in retail, travel, finance, and more, leveraging technology to offer personalized experiences and rewards. #LoyaltyProgramHistory #BusinessEvolution #CustomerEngagementStrategy

🚀 𝐄𝐱𝐜𝐢𝐭𝐢𝐧𝐠 𝐧𝐞𝐰𝐬 𝐟𝐫𝐨𝐦 𝐉𝐁𝐒! 🎉 In this video, Mr. Yohan Pandigama introduces two of our newest software products: 1. 𝐁𝐨𝐨𝐤𝐢𝐧𝐠𝐌𝐚𝐧 – an advanced booking engine perfect for restaurants, hotels, and more. With enhanced search functionality, it’s designed to streamline reservations and improve customer experience. 2. 𝐎𝐕𝐎𝐌𝐒 – empowering modern-day business owners with 24/7 access to their operations, anytime, anywhere, on any device. At JBS, we’re all about creating innovative solutions that drive growth and success. Check out the video to learn more! #JBS #SoftwareSolutions #BookingMan #OVOMS #BusinessInnovation #DigitalTransformation

“Mở Bát”, open the bowl is a fun expression we talk about a gamble game, to try the luck in the new year. Inside the secret bowl placed upon the plate, the dice are held. This year, on the first day of 2024, we ‘mở bát’ with six groups of customers, resulting in six sides of green HEARTS for highest satisfaction. We shared the appreciation of the travelers as well as their travel. A great sense of accomplishment is also experienced by our team, guides, host communities, and cyclo drivers. Though it is a great start, we have never considered it as a random result of LUCK. It is an on-going journey that our “happy turtles” joint to build “Customer Experience Excellence”. Let’s take a deep look through our six sides of H-E-A-R-T-S, standing for six pillars of customer experience. 💚 H-umanization 💚 E-mpathy 💚 A-ssurance 💚 R-esolution 💚 T-ime and Efforts 💚 S-incerity Check out Slow Travel Hue's commitments with the first post of 2024 and see how we nuture a culture of #deliveringhappiness and #customercentricity. Learn more: https://lnkd.in/gznZsVQQ

⭐ Elevating Customer Experience Across Nine Golf Courses: A Mission Led by Data Keith Miller, CEO of the Montgomery County Revenue Authority (MCRA), manages a diverse portfolio of nine golf courses near Washington, D.C., ranging from 6,000 to over 7,400 yards. Among these, The Cross Vines stands out—a property transformed from a mid-1980s acquisition into a vibrant winery, banquet facility, and restaurant, bringing new life to the community. Before integrating Players 1st, the MCRA needed help pinpointing specific areas affecting customer experience, gathering comprehensive feedback, and obtaining candid responses. Players 1st changed the game, delivering valuable insights and driving high customer response rates. Take the Little Bennett Golf Course as an example: feedback indicated that golfers found the greens too fast. By adjusting the green speed, customer satisfaction and course ratings soared. Players 1st offers powerful data, pinpointing customer priorities and justifying capital expenditures. It ensures that every dollar spent enhances the customer experience. With an intuitive dashboard, it’s the tool every golf course operator needs. ⛳ Want to see how MCRA’s approach can work for you? #NPS #CustomerExperienceManagement #GolfCourse #GolfManagement

IT'S WEEKEND Y'ALL 💫 As an expert in this dynamic field, weekends are more than just a break; they're pivotal moments to reflect on our strategies, refine our approaches, and recharge our creativity. Let's seize the opportunity to not only relax but to strategize with purpose, knowing that every insight gained and every decision made brings us closer to achieving our E-commerce goals. HAVE A WONDERFUL WEEKEND 💐☺️ #Weekend #EcommerceExpert #WeekendReflections #StrategicPlanning #CreativeRecharge #DigitalStrategy #MarketInsights #InnovateAndGrow #CustomerExperience #OnlineBusiness #EcommerceGoals