WISK.ai - Inventory Management for Restaurants & Bars’ Post

🚫 Say goodbye to wobbly tables! 🚫 In the fast-paced world of #Foodservice and #Hospitality, customer experience is everything. 🍽️ Nothing ruins that quicker than a shaky table disrupting a meal. Instead of temporary fixes, it’s time for a permanent solution! Read our latest blog to discover why stabilizing your tables is key to enhancing customer satisfaction and keeping your business running smoothly. Check out the full article here 👉 https://vist.ly/3mg5ihu #HospitalityTips #RestaurantManagement #CustomerExperience #FLATTech #TableStability

🚫 Say goodbye to wobbly tables! 🚫 In the fast-paced world of #Foodservice and #Hospitality, customer experience is everything. 🍽️ Nothing ruins that quicker than a shaky table disrupting a meal. Instead of temporary fixes, it’s time for a permanent solution! Read our latest blog to discover why stabilizing your tables is key to enhancing customer satisfaction and keeping your business running smoothly. Check out the full article here 👉 https://vist.ly/3mg5ihv #HospitalityTips #RestaurantManagement #CustomerExperience #FLATTech #TableStability

Why customer satisfaction is not always enough I'm back on the road today to deliver another innovation training programme, and have just checked in to my hotel. On the table, next to the Nespresso machine, were 2 caramel sweets 🍬 They were made by a local artisan based close to the hotel [in plastic-free packaging, by the way]. This got me thinking about customer experience. ➡ Did the hotel need to put the sweets there? No. ➡ Would I have gone to a different hotel if the sweets weren't there? No ➡ But did they make me think more positively about the hotel? Yes. Because they are simply a nice human touch. When I think back to the best customer experiences I've had over the years, they've rarely been the ones that 'satisfied' me - but rather those companies & brands that went the extra mile to add some small element of magic, surprise or delight. What could you do to surprise & delight your key customers in 2024? #innovation #howtoinnovate #winininnovation #innovator #consumerexperience #customerexperience #serviceexcellence #surprise #delightfulservice

CUSTOMER CENTRICITY 👌 Everything starts with Customer Centricity at Classic fine Foods. Jocelyne shares their view: "Being customer centric means working together to understand and meet customer needs effectively, collaborating to find solutions that enhance the overall customer experience. Thinking customer centric creates a positive work environment, fostering strong relationships with customers and colleagues." #WeAreCustomerCentricity #Expert #Solutions #CustomerFirst #ClassicFineFoods

🌟 Revolutionize your restaurant with voice bots! 🤖 Enhance customer satisfaction and streamline operations with streamlined ordering, instant reservations, and personalized recommendations. Discover the benefits of 24/7 availability, reduced wait times, and automated tasks. Boost efficiency, reduce labor costs, and improve order accuracy. 🍽️🔊 #VoiceBots #RestaurantTech #CustomerExperience

In a recent SoftwareReviews study, FLYR Hospitality outperformed the revenue management category ranking: ✅ 1st for Quality of Training at 95% customer satisfaction ✅ 1st for Quality of Features at 93% customer satisfaction It’s never been easier for hospitality brands to transform legacy revenue management systems with FYLR Hospitality, the leading revenue strategy platform. #Hospitality #RevenueManagement #HotelTech #SoftwareReviews

Are you looking to improve the customer experience at your #bar or #restaurant? Key Digital Systems may be exactly what you need!   ✔ Streamline control ✔ Enhance customer satisfaction ✔ Drive profits. Partnered with Key Digital, our team at OnSite Media is here to help whether you want to upgrade your current system or start from scratch.  #AVSolutions #BarAndRestaurantAV #AVTweep #Videowall #AVControl #Onsitemedia

In this video I am exploring the Key Performance Indicators ( KPIs ) that are crucial for Customer Service Teams. Accoring to Geckoboard Video inspiration from Tom Randle Businesses can thrive and encourage recurring revenue if they offer a meaningful customer experience to their customer base. Part of the customer experience best practices is to do Customer Service well. And measuring if you do the customer service bit well is what this video covers. To save you time, go directly to what interests you the most: 00:00 - Intro 00:31 - Geckoboard 00:56 - Tickets Received 01:16 - Unsolved Tickets 01:42 - First Reply Time 02:11 - CSAT 02:25 - Tickets Solved 02:37 - Resolution Time

How do you exceed customers' expectations? This man completely changed my view on Customer Experience 👇 Each year when preparing for Oslo Business Forum, we use Will Guidara's TED talk actively in the training of our student Ambassadors. In the talk he blows you away with stories on how to make your customers' dreams come true. Amazing stories about a New York hot dog in a Michelin dish, Central Park horse carriage rides, and covering the restaurant floor completely with sand - all to exceed the customer's expectations. These are all examples of what Guidara calls "Unreasonable hospitality", and is extremely valuable for all companies working with clients to understand new ways of how you can increase your customer satisfaction. This mindset has completely changed the way I work with clients, and I honestly cannot recommend him enough! That's why I am so excited to have Will Guidara join Oslo Business Forum and Nordic Business Forum for a webinar tomorrow to share more in-depth insight on this topic. Make sure you don't miss this one! 🔥 (PS: recordings are available for 30 days after the live stream!)