Yihun Shewalem Fonzhe’s Post

Success in business is intrinsically tied to the well-being of our staff. They are the backbone of our operations, and without them, we are nothing. It's crucial to take action to support our team members. Find out more about the importance of staff care in the hospitality industry: [Link to article] #WellBeing #HospitalityIndustry #StaffCare

Our crew's top insights and take aways from last week’s hotel conference #AHICE24… 𝗦𝘁𝗮𝗳𝗳𝗶𝗻𝗴 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗲𝘀 𝘁𝗼 𝗯𝗲 𝗮 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲: Industry body Accommodation Australia is rolling out a new program to re-skill & attract talent back to the industry. Storytelling about benefits for working in the industry (such as career development) is key! 𝗟𝗲𝗮𝗱𝗲𝗿𝘀 𝗮𝗿𝗲 𝗳𝗼𝗰𝘂𝘀𝘀𝗶𝗻𝗴 𝗼𝗻 𝗺𝗲𝗻𝘁𝗮𝗹 𝗵𝗲𝗮𝗹𝘁𝗵: Hotel brands are empowering their leaders with the tools to support their staff by ensuring they have mental health first-aid programs, while putting health & wellbeing at the forefront to attract talent and retain staff. 𝗟𝗶𝗳𝗲𝘀𝘁𝘆𝗹𝗲 𝗯𝗿𝗮𝗻𝗱𝘀 𝘃𝘀 𝗯𝗼𝘂𝘁𝗶𝗾𝘂𝗲: with customer expectations continuing to rise, brands are having to re-imagine what great customer experiences look like, and how they leave their guests feeling. David Sude (QT Hotels and Resorts) shared, "Every brand has their own DNA, there is no right and wrong and they deliver a different experience and have got to be really passionate to thrive in this space." 𝗣𝘂𝘀𝗵 𝘁𝗼𝘄𝗮𝗿𝗱𝘀 𝗳𝗿𝗮𝗻𝗰𝗵𝗶𝘀𝗲𝗱: a push towards franchised over managed hotels provides operators a balance between global brand identity and local ownership, allowing global recognition but with the flexibility to execute at a local level with supply partners, giving them more choice. If you missed us, reach out to Tim B., Kerryn Murphy and Ash Bodell to talk first impressions in the guest experience and see our ready to wear uniform range: https://lnkd.in/gzSEzZNG

One important aspect in the hospitality industry that is often overlooked but should not be is employee well-being and satisfaction.... To prioritize employee well-being in the hospitality industry, organizations can implement several initiatives: Provide competitive compensation and benefits packages. Offer opportunities for professional growth and development. Encourage work-life balance and provide support programs. Foster a positive and inclusive work culture. Regularly seek feedback from employees and act upon it. Recognize and reward employee achievements and contributions. By recognizing the importance of employee well-being and implementing strategies to support it, the hospitality industry can create a more positive work environment, improve guest experiences, and achieve long-term success. If you want more tips on how to succeed with your hotel business, follow us here at @INPLASS and visit our website for more information! #hotel #hotelbusiness #hoteliers #guestexperience #hospitality #hospitalityindustry #hotelsandresorts

Your company’s at the forefront of #ai integration? Congratulations 5000 thread count on your couture toilet seat padding? Delightful If your #talentacquisition #training and #employeeretention game is below par, you’re at risk of being remembered (and reviewed) as a motel. At best. Good read by Terence Baker #ppcrisk Phoenix Partners Consulting Claro Talent Acquisition #hospitalityindustry

According to a survey by the American Hotel & Lodging Association, 67% of hoteliers are experiencing staffing shortages. However, hotels using our digital tipping apps and productivity tools have seen a notable decrease in employee turnover. One hotel retained its entire team during the first six months of implementation. Prioritize your staff, and they'll prioritize your guests. Want to learn more? Check out the full report below.

Over the past two years, the industry's biggest challenge has not been attracting customers but rather finding and retaining staff. To address this issue, many hotel groups have begun to make improvements, and there has never been a better time for newcomers to the industry to negotiate better working conditions and salaries. Today, many hotels offer their staff free or low-cost accommodation, increased wages and reduced peak-time working hours. They also invest in training programs to motivate staff and allow mobility up the corporate ladder. Empowered employees not only have a positive impact on how guests feel and their decision to become repeat guests, but also help attract other employees to build a cohesive, high-quality workforce. #hospitalityindustry #hoteljobs #workforcedevelopment #staffretention #worklifebalance #careeradvancement #hotelexperience #staffshortage #workforcecrisis #burnoutprevention #competitivewages #happyworkplace #wellbeingatwork #deliciousfood #officeeats #explore #exploremore

💼 Workforce Empowerment: Transforming Challenges into Opportunities 💼 In the past two years, the hospitality industry has faced a significant hurdle—not in attracting guests but in retaining a dedicated workforce. Many hotel groups have taken proactive steps to turn these challenges into opportunities for growth and empowerment. 🚀 Today, hotels are offering compelling benefits like free or low-cost accommodation, increased wages, and reduced peak-time working hours. These improvements not only attract new talent but also motivate existing staff to stay engaged and loyal, creating a cohesive, high-quality workforce. 🌟 Comprehensive training programs are also being introduced, empowering employees to climb the corporate ladder. Specialized training modules not only enhance skill sets but also foster personal growth and job satisfaction. 📈 Empowered employees significantly influence guest experiences, turning first-time visitors into repeat customers. A well-supported workforce can provide exceptional service, creating lasting impressions that are vital for customer retention. 😊 Moreover, happy employees help in recruiting like-minded professionals, perpetuating a cycle of excellence within the workforce. 👫 In summary, industry-wide improvements in working conditions are setting the stage for a brighter, more sustainable future. There's never been a better time for newcomers to the hospitality industry to negotiate better working conditions and salaries. 🌍💪 #HospitalityLife #WorkforceEmpowerment #CareerGrowth #EmployeeEngagement #HospitalityCareers #JobOpportunities #TrainingAndDevelopment

Managing multiple properties can be complex, but with our new multi-property access features, it's never been easier! We've extended these features to empower all hotel staff, not just administrators, ensuring smooth navigation between properties. 🛠 Unified Employee Module: Manage all employee details across properties from one place, streamlining administrative tasks and saving time. 👥 Enhanced Employee Profiles: Admins can now specify which properties each employee can access, ensuring they only manage relevant locations. 🔄 Smooth Management: Employees can select which hotel to manage upon login without needing separate credentials or complicated approval processes. 🔔 Hotel Context Alert: Stay efficient with notifications whenever the hotel context changes, helping users swiftly navigate between properties. Elevate your operations and ensure a seamless workflow across all your hotels with HotelFriend! #HospitalityTrends #HospitalityManagement #HospitalitySoftware #HotelManagement #HotelSoftware #HospitalityNews #Hospitality #HotelFriend #PMS

"Reimagining Hospitality: Prioritizing People for a Brighter Future!" The hospitality industry stands at a pivotal crossroads, urging us to shift our focus to the well-being of our workforce. While we excel at adapting to our guests’ evolving preferences, we often neglect the dedicated professionals who create those exceptional experiences. The need for evolution in hospitality has never been more pressing. As we navigate this changing landscape, it’s crucial that we not only cater to our guests but also prioritize our remarkable team members—the true backbone of our operations. It’s a two-way street: just as we work to meet the dynamic needs of our guests, we must also invest in fostering a supportive environment for our staff. This involves rethinking workflows and ensuring our back-of-house operations are as seamless as the guest experiences we strive to deliver. In business hotels, let’s enhance the “ease of working” for our employees. They deserve the same level of support and resources that we provide to our guests. This commitment to making life easier for our teams should extend beyond just guest interactions. In resort settings, while we focus on crafting labor-intensive curated experiences, we must remain mindful of the challenges faced by our teams. Sustainable, engaging service designs should empower our workforce, enabling them to deliver exceptional service with enthusiasm. As we consider the future of our industry, it’s vital to recognize that investing in our associates is key to attracting new talent. By cultivating an inspiring work culture, we can spark passion and commitment within our teams. Hospitality is a rewarding field, but its true potential shines when our ambassadors feel valued and supported. To attract and inspire the next generation of hospitality professionals, we must prioritize our associates’ aspirations and needs. A thriving hospitality sector relies on the satisfaction and motivation of its people. By putting team well-being at the forefront, we can enhance the overall guest experience and ensure our industry remains vibrant and distinctive. The time for action is now! Let’s come together to make these necessary changes happen—swiftly and decisively! #Hospitality #EmployeeFirst #WorkplaceWellbeing #EvolveAndAdapt #ServiceIndustry #TeamEmpowerment #GuestSatisfaction #Leadership #FutureOfHospitality #IndustryEvolution

COO, Wendy Stevens, discusses the matter of work-life balance in a recent Hotel News Now article—a topic very fitting as we step into a fresh new year. Read the full article here: https://bit.ly/3TUg74O #hospitality #hotelnewsnow #worklifebalance #peoplefirst #maverickhotels