YourHoteliercoach’s Post

Headcount - How is it done ? How many line staff do we need in housekeeping to run 85% occupancy for 280 rooms ? This calculation is an example to highlight on few important things to consider for proper head count : On the right side of the picture under ONE attendant, you can see the breakdown of : Total days : 365, then we minus: - Annual leave days : 30 - Off days : 52 - PHs : 14 - Sick leave : 16 Balance working days for ONE attendant = 253 days (this can be slightly different with different countries, the idea is to forecast non-working days). So ONE attendant in this example = 0.69 (253÷365). If you need a total of 27 working attendants for an average occupancy of 85%, the total you will need to consider hiring is 39 attendants ( 39 X 0.69 = 27 ). On the left side of the picture, we can see the formula of credit calculation. Considering total credit for 280 rooms is 305 credit. For 85% Occupancy we will have a total of 259 credits (85 X 305 ÷ 100 ). Out of 259, the PM shift, who's starts at 13:00 hrs are able to do 52 credits. AM shift will do 207 credit (13 attendants X 16 credit). Team Breakdown : - For Room Attendant : 13 total requited = 13 X 16 credit = 207 credit. - Houseman to attendant guest requests: 2 required, one AM shift and one PM shift. - Night team : To attend guest requests and set up trolleys for the morning shift; total of 2 required. - PM shift : For turndown service, 10 required for 259 credit (10 X 25 rooms for turn down). The total line staff required for housekeeping room operation is 27 working. To have this number, we need to hire 39 total. The purpose of this example is to understand ONE attendant in headcount doesn't equal to ONE attendant in daily operation & this apply to all operation departments.

Headcount - How it is done ? How many line staff do we need in housekeeping to run 85% occupancy for 280 rooms ? This calculation is an example to highlight on few important things to consider for proper head count : On the right side of the picture under ONE attendant, you can see the breakdown of : Total days : 365, then we minus: - Annual leave days : 30 - Off days : 52 - PHs : 14 - Sick leave : 16 Balance working days for ONE attendant = 253 days (this can be slightly different with different countries, the idea is to forecast non-working days). So ONE attendant in this example = 0.69 (253÷365). If you need a total of 27 working attendants for an average occupancy of 85%, the total you will need to consider hiring is 39 attendants ( 39 X 0.69 = 27 ). On the left side of the picture, we can see the formula of credit calculation. Considering total credit for 280 rooms is 305 credit. For 85% Occupancy we will have a total of 259 credits (85 X 305 ÷ 100 ). Out of 259, the PM shift, who's starts at 13:00 hrs are able to do 52 credits. AM shift will do 207 credit (13 attendants X 16 credit). Team Breakdown : - For Room Attendant : 13 total required = 13 X 16 credit = 207 credit. - Houseman to attendant guest requests: 2 required, one AM shift and one PM shift. - Night team : To attend guest requests and set up trolleys for the morning shift; total of 2 required. - PM shift : For turndown service, 10 required for 259 credit (10 X 25 rooms for turn down). The total line staff required for housekeeping room operation is 27 working. To have this number, we need to hire 39 total. The purpose of this example is to understand ONE attendant in headcount doesn't equal to ONE attendant in daily operation & this apply to all operation departments.

🦋 Transforming Housekeeping: How to Overcome Key Challenges and Enhance Efficiency Housekeeping staff are the unsung heroes who keep our environment spotless and welcoming. Yet, they often face significant hurdles that can impact their performance and satisfaction. Are you keen to see how addressing these challenges can lead to a more motivated and effective workforce? Explore the link below for more information.

I get it. In #hospitality, budgets are tight, leadership is working to keep expenditures down, and adding new brand new solution - like a motorized #housekeeping cart may seem like a "nice, but maybe later" type item for your hotel/resort. However, Rubbermaid did not just release a new, easy-to-use Motorized Housekeeping Cart Kit without considering all that. We brought it to market understanding the *gravity* of all the current challenges and because this solution could seriously be a big help/solution to those challenges. Why the time is now: 1. 💪 The need to support your housekeepers with more ergonomical options has never been greater. The extra-heavy carts your housekeeping staff strains to repetitively push on a daily basis are leading to increased workplace injuries, many caused in part by that level of repetition. 2. ⏱ Aside from the risk caused by the repetitive pushing, the need to think about time savings is real. How many minutes a year is your team spending on the ultra-slow pushing of the sometimes ~100 lb carts (when fully loaded) ? In many cases, the pushing is made even harder by the plush carpets the carts are being pushed over. 3. ✅ Think about staffing challenges. Are you having issues staffing your housekeeping team? Is your hotel the one housekeepers WANT to work at? Could easier to push carts increase job satisfaction of your teams? 4. ⚡ In many cases this is a simple retrofit! Our team can visit you and assess if your current Rubbermaid carts can be retrofit. We have some important data we are ready to share with you- either in person or via Teams meeting. Please reach out to me or your local Rubbermaid rep to schedule a meeting today. (https://lnkd.in/ejiRGzXN) #hospitality #ergonomics #worksmarternotharder #resorts #executivehousekeeper #motel #hotel # #staffretention #perksofthejob #hotelhousekeeping #staffingchallenges

The attached article highlights the dangers within the housekeeping industry, stemming from excessive workloads and the resultant injuries sustained by employees. A survey involving over 600 housekeepers from the U.S. and Canada revealed that 91% have endured work-related pain. - 77% reported that their work pain disrupted their daily activities - Two-thirds sought medical attention for their pain - 66% resorted to pain medication to manage their workday The injury rate for hotel workers is 40% higher than the average for all service sector employees, with housekeepers bearing the brunt of these injuries. The Ezi-Maid was developed specifically to address this issue, aiming to allow housekeepers to fulfill their responsibilities without the risk of injury, thereby ensuring a clean and healthy environment for guests. Additionally, our bed lifts help to decrease workers' compensation claims and eliminate stand-in costs, resulting in significant financial savings for hotels owners. For more information about our products, please check out our website: https://ezimaid.us/ https://lnkd.in/g5FzqaKq

Cutting Housekeeping Costs: How to Hire Affordable Hourly Housekeepers Learn how to save on housekeeping expenses by hiring hourly housekeepers. Discover the benefits of choosing cheaper properties for longer stays and implementing a cost-effective hiring system. Join us to optimize your housekeeping budget and boost your profits! #HousekeepingCosts #AffordableHousekeepers #HourlyHiring #CostEffectiveSystem #PropertyManagement #BudgetOptimization #BoostProfits #SavvyBusiness #HospitalityIndustry #StrategicHousekeeping

Housekeeping talent + brilliant tech = awesome end game. The STR space has brilliant tech which makes scheduling housekeeping talent a breeze (tech which elevates our whole industry incredibly) - we're all extremely excited about the prospect of being agile, efficient and effective however the root of our brand promise is the selection of our talent - the building of our team. We must pour time, energy, focus and budget to attract, retain and level up a pool of passionate and highly skilled housekeepers - individuals who will help us score great reviews - professionals who are passionate about their profession and aren't just in this space because they have no other choice. So our journey at Zzzing has just gotten even more intriguing as we dedicate our attention to disrupt and shake up the 'cleaning talent' space. We want to shine a light on the team members who score great reviews - it's their success too - as much as ours, give continuous training, assign talent to properties which they can champion, create incentive mechanisms to keep our talent motivated, loyal and engaged. We will ignite brand ownership in each one of our housekeeping execs & set them up for success. We will re-start this whole housekeeping talent conversation and share our strategies and ideas to truly uplift the profession which we must all acknowledge is critical to any scaling journey. Scheduling 'outstanding' housekeeping with 'brilliant' tech is the real end game - one can't live without the other. #dontforgetthebasics #foundations #housekeeping #STR #propertymanagement #hospitality

5 𝐒𝐭𝐞𝐩𝐬 𝐭𝐨 𝐈𝐧𝐜𝐫𝐞𝐚𝐬𝐞 𝐇𝐨𝐮𝐬𝐞𝐤𝐞𝐞𝐩𝐢𝐧𝐠 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐒𝐭𝐞𝐩 1: 𝐂𝐡𝐞𝐜𝐤𝐥𝐢𝐬𝐭𝐬 𝐟𝐨𝐫 𝐂𝐥𝐞𝐚𝐧𝐢𝐧𝐠: 𝐈𝐭 𝐢𝐬 𝐚 𝐒𝐮𝐩𝐞𝐫𝐩𝐨𝐰𝐞𝐫 𝐢𝐧 𝐇𝐨𝐮𝐬𝐞𝐤𝐞𝐞𝐩𝐢𝐧𝐠. If you want to optimize the skills of your housekeeping team, then a cleaning checklist should be your starting point. I mean, specific checklists for every category of rooms can reduce errors by up to 95%. Arrange them logically and customize them to suit your guests. It's a game-changer. 𝐒𝐭𝐞𝐩 2: 𝐇𝐨𝐮𝐬𝐞𝐤𝐞𝐞𝐩𝐞𝐫𝐬 𝐇𝐚𝐩𝐩𝐢𝐞𝐫 = 𝐎𝐧𝐠𝐨𝐢𝐧𝐠 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 Don't forget about your team! Ensure you offer ongoing training sessions to help housekeepers acquire new skills while enhancing their performance. Plus, always listen to what they have to say. Involve them so that they would like to do more of it. 𝐒𝐭𝐞𝐩 3: 𝐌𝐞𝐚𝐬𝐮𝐫𝐢𝐧𝐠 𝐖𝐡𝐚𝐭 𝐌𝐚𝐭𝐭𝐞𝐫𝐬 It is not only about the number of rooms cleaned anymore. Instead, adopt transparent performance indicators that consider workload. This way, you can reward and acknowledge good work – this is how you keep morale high. 𝐒𝐭𝐞𝐩 4: 𝐔𝐩𝐠𝐫𝐚𝐝𝐞 𝐘𝐨𝐮𝐫 𝐇𝐨𝐮𝐬𝐞𝐤𝐞𝐞𝐩𝐢𝐧𝐠 𝐄𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 Obsolete machines are time thieves at the workplace. Upgrade all the equipment and tools used in housekeeping chores to amplify the effectiveness of the process. Also, apply technological advancements like inventory management software to such mundane tasks. 𝐒𝐭𝐞𝐩 5: 𝐓𝐡𝐞 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐜𝐞 𝐨𝐟 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 Ensure there is clear communication between housekeeping department staff and other hotel personnel. This way, it will be easier to address any issues promptly and keep things moving smoothly without hitches. Set up your housekeeping zones and schedules so that workflow optimization comes out naturally. 𝐒𝐨 𝐖𝐡𝐚𝐭'𝐬 𝐓𝐡𝐞 𝐁𝐨𝐭𝐭𝐨𝐦 𝐋𝐢𝐧𝐞? Anytime you invest in your housekeeping team, they will reward you with high-quality services. The coaching you give your housekeeping attendants, with the right tools, will improve their attitude towards work and make all the difference. ____________________ Don't forget, I am still open to work. If your housekeeping department needs a push, then DM let's discuss how I can help.

Housekeeping and orderliness can prevent injuries and accidents in the workplace. Housekeeping can have a significant impact on efficiency and productivity. Housekeeping can improve the image of the business. A clean workspace can have a positive impact on employee morale.

🌟 The Unsung Heroes of Every Workplace: Housekeeping Professionals 🌟 Let's take a moment to appreciate the incredible work of our housekeeping teams! In every workplace, behind the scenes, there are dedicated individuals who ensure our environments are clean, safe, and welcoming. Housekeeping professionals play a vital role in maintaining hygiene standards, promoting productivity, and upholding the image of our organizations. Their efforts often go unnoticed, but their impact is undeniable. From keeping our offices sparkling clean to meticulously sanitizing shared spaces, they contribute significantly to our well-being and comfort at work. Here are just a few reasons why we should value and celebrate our housekeeping teams: 🧹 **Health & Safety:** Clean environments promote health and prevent the spread of illnesses, especially crucial in today's times. 🌱 **Boosted Morale:** A tidy workspace enhances employee morale and creates a positive atmosphere. 🌟 **First Impressions:** They ensure our workplaces leave a lasting positive impression on clients, visitors, and potential recruits. Let's show our appreciation to these unsung heroes who work tirelessly behind the scenes. A big thank you to all the housekeeping professionals for their dedication and hard work! 🙌🏼 #Housekeeping #AppreciationPost #CleanSpaces