🚫 No More No Shows! Our latest insights in partnership with CGA by NIQ, reveal the main reasons guests don't turn up for their reservations, here are the top 5: 1️⃣ Having a change of plans (27%) 2️⃣ Others in the group cancelling (21%) 3️⃣ Booking multiple venues to ensure they would get in somewhere (20%) 4️⃣ One member of the group falling ill (20%) 5️⃣ Forgetting about a booking (15%) This is costing the hospitality industry an estimated £17.59bn per year in lost revenue alone... and the damage is even greater once you include wasted food and staff costs. 💻 Read the full article here - https://lnkd.in/ehkFQbXY 🚫 Or visit our 'No More No Shows' resource page - https://lnkd.in/eMDe_XBi - to learn more and help spread the message far and wide encouraging customers to #ShowUpForHospitality. #ZonalUK #ShowUpForHospitlaity #NoMoreNoShows #WeAreHospitality #Hospitality #Restaurant #Bookings #Reservations
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In hospitality venues this year, compared to last – £134 million in transactions* switched from evening to afternoon. Showing a trend in daytime eating and drinking. So make sure your terminals are fired up and ready to rumble. Prepare for longer lunch services and busy afternoons behind the bar. #dojo #merchantservices #hospitality #cardpayments
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Restaurant Online suggests that Christmas 2024 is generally looking positive for the hospitality industry, with bookings up 54% compared to the same period in 2023. This is great news for three of Mason Thomas Law’s clients who opened hospitality businesses this year: https://lnkd.in/eZp2fyKG #Hospitality #NewBusiness #GrowingBusiness #FestiveFood #SupportingLocalBusiness
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Concessions are crucial in the hospitality industry! Are you observing any interesting concessions at your hotel partners? It's fascinating how they can vary based on factors like food and beverage spend or the number of hotel rooms booked during peak times. These offerings are ever-changing, prompting us to stay proactive in extending similar benefits where possible. #Hospitality #Concessions #HotelPartners #IndustryInsights
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Attention restaurant and hotel owners! 🌇🎉 Get ready to make the most of the holiday season with this exclusive webinar. Join the Queens Chamber of Commerce as Melissa Ortiz, Founder & CEO at PrimeGuide Partners, shares actionable strategies to engage your customers, enhance their experiences, and drive sales during this festive time! Tag a business owner who needs to be part of this! 🌟 🔗 Click to learn more and register: https://lnkd.in/er7GttpK #QueensChamber #HolidayRevenue #RestaurantOwners #HotelOwners #BusinessGrowth #MarketingTips #SmallBusinessSuccess
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Attention!! hotel and restaurant owners!! let's create an online identity for your own hotel and restaurants to grow the trust and faith on you by the online visitors with #Bluecant_web_service and get a digital presence to get more business from the world wide customers. here is a #smart_account for you, let's get the benefit from today. #onlinestore #verifiedaccount #trustandfaithbuilder #bluecant
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Everyone in the hospitality industry, listen up! ‼️ Are you making the most of Instagram? 🤔 Learn more about these four tips and take your hotel or restaurant to the next level on the 'gram! Discover how in our latest blog post. ➡️ https://bit.ly/3ytZ1lE Let's turn those likes into bookings! 👍 #hospitalitymarketing #marketingadvice #instagramtips #socialmediastrategy #hospitalityindustry
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Some great new data from Feed It Back. Analysing 54k+ surveys, it provides the freshest insights into the big trends impacting hospitality businesses today. Here's a peek into what they're talking about 👇 ✅ THE BIG CUSTOMER INFLUENCE - The dominance of google reviews make it the super-influencer. ✅ HOW WE'RE SPENDING TODAY - Only a third are willing to spend over £30. ✅ WHAT MOTIVATES A GUEST TO VISIT A VENUE - Discounts are still a big motivator for customers. You can download the full report here ➡ https://lnkd.in/ezjfcewd Whilst the survey concluded that the challenge for operators is enticing people out of the house, it also highlights opportunities to create alternative revenue streams. LSG Purchasing Focused exclusively on supporting the thriving small / independent Pubs, Restaurants & Hotels 💕 #ukhospitality #guestexperience #consumerhabits #Pubs #Bars #Restaurants #Hotels
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Cheers to a bumper month for hospitality in May according to AIB Spend Trend. Spending increased in pubs (+10%), restaurants (+6%) and hotels (+5%) month on month, compared to significant decreases this time last year. https://lnkd.in/e5XqyXmZ
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Don't underestimate the power of a well-executed meal. As a hospitality professional you know that exceptional experiences drive guest loyalty and increase revenue. Catering plays a monumental role in this equation by significantly enhancing guest satisfaction, improve brand perception and increase event ROI. #RevenueManagement #Hospitality #EventPlanning
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Nowadays, great hospitality experiences begin before guests even walk in the door. See how this UK restaurant group serves up great digital reservations, menus, and more with @Meraki and Cisco Secure Connect. http://oal.lu/u7az6 #SecureNetworking #SASE @CiscoNetworking
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