Ryanair criticises Google for lack of action on scraper booking sites
Budget airline says screenscraper websites such as eDreams, which pay to appear top of search engine, charge consumers more
July 2014
Online ticketing companies reported to regulator over booking fees
Which? issues challenge over charges that can include a £3 'delivery fee' for those collecting tickets at the venue
June 2014
Theatre blog
Do booking fees stop you buying theatre tickets?
The commercial sector often slaps on outrageous fees but many subsidised theatres are just as bad, writes Lyn Gardner
May 2014
On reflection
When the 'best' online hotel prices prove to be the worst
Patrick Collinson
Forget special offers, flash sales and discount codes ... my own holiday booking was cheaper
January 2014
Consumer champions
Theatre ticket booking fees are a really poor show
They can be as high as £5, even if you pay cash at the booking office
Consumer champions
Booking a holiday? Take flight from travel website fly.co.uk
It charged me a £100 fee when I tried to book online
Bidroom: the holiday booking site that gets hotels to bid for guests
Fed up with trawling through booking sites to find a deal? A new service turns the current system on its head by inviting hotels to compete for potential guests
December 2013
Gig and theatre tickets still subject to 'hidden charges'
Which? starts campaign for greater transparency on compulsory charges and says ticket firms could be breaching ASA rules
November 2012
Ryanair introduces extra booking fee
Ryanair extends booking fee to Cash Passport cards
September 2012
Booker prize: Hilary Mantel is bookies' top tip for shortlist
Mantel and Will Self lead field for places on six-strong Man Booker shortlist
July 2012
Consumer champions
Fly.co.uk: other readers take note
I am having great difficulty getting an email reply from fly.co.uk – and refuse to phone their 50p-a-minute line
June 2012
Consumer champions
Fly.co.uk's service fee increased a booking by 50%
Cheap flights in the UK was the plan, but the reality of using this website was an extra booking fee and credit card charges
March 2012
Cineworld cuts online booking fees
Cut will save pre-booking cinema goers 70p per ticket, but pay-on-the-door customers face a price rise
