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The Guardian - Back to homeThe Guardian

Capital letters

27 February 2010

  • Water: £10,000 bill in the pipeline

    Network Rail and Anglian Water both deny responsibility for cutting off my water supply – and it's going to cost £10,000 to fix

  • Insurance: What's the key to solving my claim?

    Insurers slam door on my £1,200 claim for damaged frame

    • British Gas: Detecting a £50 smokescreen

    • NatWest's serious errors over my father's will

    • Is this company simply coining it in?

20 February 2010

  • Dark cloud over Sunmaster Solar

    When planning permission was refused for solar panels, the company dragged its feet over refunding my deposit and I think I've lost £1,400

  • When Sainsbury's is ... not Sainsbury's

    Supermarket chain quick to deny responsibility when its currency exchange goes wrong

    • Fancy footwork over a 'wooden' shoe cabinet

    • Currys – the vinyl insult: 'Your claim's too late'

    • Tiscali cancelled all my services when I tried to close my TV package

13 February 2010

  • Car rental experience that recalls the Alamo

  • Why Royal Mail's 'next day' delivery is not so special

  • Able plumber unable to clear blockage

  • There really is no smoke without fire

6 February 2010

  • Here's the clue about private detectives

    Anthony Carlton & Co detective agency promised a report with two days, but has not contacted me for months

  • Grade A case for paying by credit card

    I got stuck in the middle of a dispute between Terminal A and Air Malta, please help

    • Insensitive 3 has made our grief worse

    • Please call time on the debt collectors

    • Lastminute location was off the map

30 January 2010

  • Scales of justice swing in this fishy cold call tale

    Door-to-door salespeople took advantage of 74-year-old widow

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