NDIS Quality and Safeguards Commission

We've now released our first consultation paper on the legislative reforms that will strengthen our regulatory powers (Bill No. 2), which is available to download from our Reform Hub: https://bit.ly/3YBoFhE in Word and Easy Read formats. The legislative reform has three focus areas: 👉 penalty framework and statutory requirements 👉 safeguarding measures 👉 information gathering powers. We'll be inviting your feedback shortly - we want to know what you think of the proposed changes and how we can help NDIS participants, providers and workers understand how it will impact them. No changes or transition to mandatory registration will occur before 1 July 2025. [ID: The words "Consultation paper" in large white text on a purple background, above an illustration of three people looking up at a document] #NDISCommission #NDIS #NDISRegulatoryReform

We want to know how you prefer to hear from us, so we can make sure we're providing information in the best way possible. We recently sent out a survey to all registered providers to get their opinions, and now we'd like to hear from unregistered providers and workers. This survey will only take a few minutes and will help us to improve how we share updates and resources with you. Please only complete the survey most relevant to your situation. 👉 Unregistered providers survey: https://bit.ly/4hyXpJm 👉 NDIS workers survey: https://bit.ly/4fzoJFs The surveys will close on 29th November. [ID: The words "Communications Survey" in large white text on a purple background, above an illustration of a checklist on a clipboard next to a green pencil] #NDISCommission #NDIS

We’re changing the way we regulate the NDIS, to make it better for everyone. Our Regulatory Reform roadmap, which outlines the activities we have planned to support Government reform priorities over the next 12 months, is now available on our new ‘reform hub’ at https://bit.ly/3YBoFhE. This hub is designed to provide updates and information, and to support our public consultation program which will continue well into 2025. We’re committed to consulting in a way that puts NDIS participants at the centre and prioritises groups that are likely to be most affected by regulatory reform. We’ll do this by providing a range of consultation options to support meaningful engagement. Our goal is to ensure these reforms deliver better quality services and safeguard NDIS participants. While changes are coming, please note that no changes to mandatory registration will occur earlier than 1 July 2025. [ID: The words "Regulatory Reform Roadmap" in large white text on a purple background with an illustration of a road with symbols of a megaphone, a group of people, and a set of scales positioned along the road] #NDISCommission #NDIS

Our Annual Report 2023/24 is now available to download from our website. We're proud to see the results of our continued efforts to tackle unscrupulous providers and safeguard participants, which include issuing a record $3.92 million in fines and penalties in the last financial year. While we know most providers do the right thing and strive to deliver quality supports and services to NDIS participants, fines, penalties and other compliance actions are sometimes necessary to stop some providers from doing the wrong thing. Read Minister Bill Shorten's media release, which includes a link to the report: https://bit.ly/3C5iJWP. [ID: The words "Annual Report 2023/24" in large black text on a white background, next to an image of the front cover of the NDIS Commission Annual Report, which features a smiling man wearing a striped t-shirt] #NDISCommission #NDIS #AnnualReport #ComplianceAndEnforcement

The NDIS Code of Conduct is a set of rules that underpins the delivery of NDIS supports and services. NDIS participants should be aware of their rights under the Code, and all providers and workers need to have a good understanding of their obligations and responsibilities. To help make the Code of Conduct clear and easy to understand, we've published some downloadable resources that can be printed and shared with anyone delivering supports and services to NDIS participants. Download the resources now at https://bit.ly/3Auwmhl. Save this post so you can refer to it later! [ID: The words "Know your obligations under the Code of Conduct" in large white text on a purple background, above the words "Safety", "Respect" and "Duty of Care". The words "Downloadable resources" appear next to a downward-pointing arrow, in white text on an orange background] #NDISCommission #NDIS #CodeofConduct #KnowYourObligations

We've developed a policy on Behaviour Support and Restrictive Practices that outlines our role in relation to behaviour support and the reduction and elimination of the use of restrictive practices. It also provides insight into the role of the Practice Quality division within the NDIS Commission and explains our approach to uplifting and regulating the quality and safety of behaviour support. Download the Behaviour Support and Restrictive Practices Policy here: https://bit.ly/3Ym93OT. Save this post so you can refer back to it later! You can provide feedback or ask questions about this policy in the comments below or by sending us a direct message. [ID: The words "Behaviour Support and Restrictive Practices Policy" in large white text on a purple background, with an animated illustration of a green padlock] #NDISCommission #NDIS #restrictivepractices #behavioursupport #NDISproviders

Earlier this year our Contact Centre underwent a digital transformation, introducing a new Interactive Voice Response (IVR) technology platform. This new system has significantly improved our call handling rates and allows people to also contact us via WebChat if phone or email is not their preferred communication method. Watch this short video to hear some of our Contact Centre team members talking about how the new system has improved the way they work.

Music brings Miranda and her friends together. In this video, Miranda shares how she protects herself from COVID-19, so she can live an active life with her friends and family. Watch more COVID-19 stories at: https://lnkd.in/g2VSMpEC

Our Provider eNewsletter contains useful tips and information for registered and unregistered providers, NDIS workers, and anyone else working within the NDIS. To keep up to date on important changes and discover resources that can help you meet your obligations to deliver safe and quality NDIS supports and services, subscribe here: https://bit.ly/4eP2ag0. [ID: The words "Subscribe to our newsletter" in large white text on a purple background, with an animated illustration of a person looking at a mobile device, next to an email notification icon] #NDISCommission #NDIS #newsletter #NDISproviders

Consultations about Foundational Supports are happening now. Workshops are being held in October and November. You can attend either in person or online to have your say. Don’t miss out on upcoming consultation opportunities in Melbourne, Canberra, Shepparton, Port Augusta and Launceston. Check out the full schedule of events at https://lnkd.in/gYTCeqiU