Service NSW

Service NSW

Government Administration

Haymarket, New South Wales 44,372 followers

About us

Service NSW is a NSW Government agency. It joined the Department of Customer Service on 1 July 2019. We deliver world-class one-stop-shop services for customers, businesses and our partner agencies. At Service NSW, a positive customer experience is our highest priority. We draw on the best in service delivery from the public and private sectors to provide leading customer experiences either: -online -over the phone, or -face-to-face through one of our 107 Service NSW Centres across the state, 77 of which are in regional NSW. We continually measure our performance and use customer feedback to improve the customer experience across the different channels. Our community guidelines: https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines

Website
http://www.service.nsw.gov.au/
Industry
Government Administration
Company size
1,001-5,000 employees
Headquarters
Haymarket, New South Wales
Type
Government Agency
Specialties
Roads and Maritime Services, Births, Deaths and Marriages, Fair Trading, and Small Business

Locations

Employees at Service NSW

Updates

  • View organization page for Service NSW, graphic

    44,372 followers

    Residents and business owners affected by the power outage in the state’s Far West can now claim financial assistance for costs incurred by the outage, with a $4 million support package funding two separate Power Outage Support Grants. - $200 one-off payment per adult in the affected area, estimated to be 15,500 residents  - $400 payment for small to medium businesses affected, estimated to be 1200 businesses.    These grants are to provide relief for the associated out-of-pocket costs of the ongoing power outage, for individuals and businesses in the disaster affected area, which covers the Local Government Areas of Broken Hill and Central Darling and in the Unincorporated Area.     Applications can be made online, via your MyService Account on the Service NSW website or mobile app.  Once an application has been approved, residents and business owners can expect to see the one-off payments in their bank account within several days.  Our team members will continue to support of the affected communities on the ground at recovery centres and through outreach, as well as increasing staffing levels at the Broken Hill Service Centre when required.   To apply for the Power Outage Support Grants or for further information, visit - Individual grant: https://lnkd.in/g37h9hmF  - Business grant: https://lnkd.in/gS7mPj_i

  • View organization page for Service NSW, graphic

    44,372 followers

    Meet Michael, the proud owner of Burganic. Here he is with the Business Bureau team at a Small Business Month event in Bankstown, sharing his experience of connecting with a Business Concierge in Rockdale earlier in the month. We are proud to be supporting business owners like Michael who we met throughout Small Business Month.  We loved hearing your stories, your goals, your challenges and your dreams. You inspire us to work harder and smarter, and to have that small business mindset of tenacity and self-belief.  We’ll use that energy to help you connect with support, grow your business and get a few extra hours back in your day.  Small Business Month may be over, but we’re here all year round to support you with your business needs. Call us on 13 77 88 or visit https://lnkd.in/e-8xvgu

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  • View organization page for Service NSW, graphic

    44,372 followers

    The $60 weekly toll cap is getting relief to where it is needed in the most heavily-tolled areas of Sydney. The latest data shows motorists in the Western Sydney suburbs of Blacktown and Baulkham Hills have collectively claimed more than $1 million in toll relief for each suburb. Blacktown became the first suburb to pass $1 million in total toll relief claimed last week. More than 224,000 motorists have made, with $60.5 million already returned. The average rebate is $284. More than 11,000 motorists have received quarterly toll relief rebates of more than $1,000, since the program started. Tolling data shows the motorways that get people in and out of Western Sydney that are most used by those claiming toll relief. They are: ·     WestConnex ·     M2 Hills Motorway ·     Westlink M7   The $60 toll cap is one of the most important cost-of-living measures provided by the NSW Government. Find out more at https://lnkd.in/gutvtPK7

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  • View organization page for Service NSW, graphic

    44,372 followers

    Wellness company The Best of Moi reached out to the Service NSW Business Bureau for help to grow their business.  It took them all the way to China and set in place their plans for global expansion. It’s now easier than ever for NSW business owners like Lu to access the support they need to expand locally and overseas thanks to a new partnership between the Service NSW Business Bureau and Investment NSW. So how does it work?  Investment NSW has joined forces with the Business Bureau, so that businesses can now go to the one place to get connected with:  - information about upcoming export opportunities  - coaching from a dedicated export advisor  - access to a global network of businesses and entrepreneurs; and  - business matching to connect you with potential partners   For more information about how you can sell goods and services overseas call 13 77 88, or visit: https://lnkd.in/gesq4UEW

  • View organization page for Service NSW, graphic

    44,372 followers

    During Invisible Disabilities Week, we’re reminded that around 80 per cent of disabilities are invisible. 🌻 Team members across all 116 Service NSW Centres have been trained to recognise the Hidden Disabilities Sunflower symbol and support those who require additional time or understanding when using the services available. Meet Ryan, a Customer Service Representative who inspires us all. With his ADHD, he understands the challenges of invisible disabilities and provides exceptional support to our customers. You can find out more about the Sunflower, where to get a lanyard and other Sunflower-friendly locations on the Hidden Disabilities Sunflower - Australia & New Zealand website at https://lnkd.in/g-b_SiKP #InvisibleDisabilitiesWeek #Inclusive 

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  • View organization page for Service NSW, graphic

    44,372 followers

    Around 4.5 million Australians live with disability but not all disabilities are visible, which is why we provide an environment where everyone can feel safe, supported and understood as they carry out their government transactions. ⏰ We introduced Quiet Hour in 2023 to create a welcoming environment for people who have low sensory needs. 🌻 We're a proud member of the Hidden Disabilities Sunflower program, which aims to empower those living with hidden disability, by making the invisible, visible, through the Sunflower symbol.  Find out more about Quiet Hour and the Hidden Disabilities Sunflower program at https://lnkd.in/gbHu6pQF  #InvisibleDisabilitiesWeek #Inclusive 

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  • View organization page for Service NSW, graphic

    44,372 followers

    Together with communities, industry, and First Nations peoples, we are delivering necessary changes to power our state with affordable, clean and reliable energy for everyone. Our move to renewable energy will not only bring long-term energy affordability to households and businesses across the state, but also new investment to regional NSW, boosting funding and creating new local jobs. In fact, 6,300 construction jobs and 2,800 ongoing jobs are expected to be created across NSW by 2030. 💚 Let’s build an electricity system we can all be benefit from. Learn more about how you will benefit here: https://lnkd.in/gkWMftz9  #NSWElectricityRoadmap #ElectricityTransition #Energyforeveryone #EnergyFuture 

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  • View organization page for Service NSW, graphic

    44,372 followers

    National Carers Week is a time to recognise and raise awareness about the three million Australians who provide care to a family member or friend. Meet Sandra and Sam, two Service NSW team members who also care for their loved ones. Sandra says, “Raising a child with disability while balancing family and a career brings many challenges. Despite this, the rewards are immense—improving a personal’s quality of life, meeting daily needs and learning new skills. In this case my daughter who I wouldn’t change for the world.” Sam agrees, “No matter how hard my son struggles, I am proud of his courage and determination every single day. I hope that by sharing our story, we can promote education and understanding of hidden disabilities.” Swipe for the full Q&A below. Find out more: https://lnkd.in/g5iAYUv #NationalCarersWeek #Inclusive

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