Service NSW

Service NSW

Government Administration

Haymarket, New South Wales 44,309 followers

About us

Service NSW is a NSW Government agency. It joined the Department of Customer Service on 1 July 2019. We deliver world-class one-stop-shop services for customers, businesses and our partner agencies. At Service NSW, a positive customer experience is our highest priority. We draw on the best in service delivery from the public and private sectors to provide leading customer experiences either: -online -over the phone, or -face-to-face through one of our 107 Service NSW Centres across the state, 77 of which are in regional NSW. We continually measure our performance and use customer feedback to improve the customer experience across the different channels. Our community guidelines: https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines

Website
http://www.service.nsw.gov.au/
Industry
Government Administration
Company size
1,001-5,000 employees
Headquarters
Haymarket, New South Wales
Type
Government Agency
Specialties
Roads and Maritime Services, Births, Deaths and Marriages, Fair Trading, and Small Business

Locations

Employees at Service NSW

Updates

  • View organization page for Service NSW, graphic

    44,309 followers

    Wellness company The Best of Moi reached out to the Service NSW Business Bureau for help to grow their business.  It took them all the way to China and set in place their plans for global expansion. It’s now easier than ever for NSW business owners like Lu to access the support they need to expand locally and overseas thanks to a new partnership between the Service NSW Business Bureau and Investment NSW. So how does it work?  Investment NSW has joined forces with the Business Bureau, so that businesses can now go to the one place to get connected with:  - information about upcoming export opportunities  - coaching from a dedicated export advisor  - access to a global network of businesses and entrepreneurs; and  - business matching to connect you with potential partners   For more information about how you can sell goods and services overseas call 13 77 88, or visit: https://lnkd.in/gesq4UEW

  • View organization page for Service NSW, graphic

    44,309 followers

    During Invisible Disabilities Week, we’re reminded that around 80 per cent of disabilities are invisible. 🌻 Team members across all 116 Service NSW Centres have been trained to recognise the Hidden Disabilities Sunflower symbol and support those who require additional time or understanding when using the services available. Meet Ryan, a Customer Service Representative who inspires us all. With his ADHD, he understands the challenges of invisible disabilities and provides exceptional support to our customers. You can find out more about the Sunflower, where to get a lanyard and other Sunflower-friendly locations on the Hidden Disabilities Sunflower - Australia & New Zealand website at https://lnkd.in/g-b_SiKP #InvisibleDisabilitiesWeek #Inclusive 

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  • View organization page for Service NSW, graphic

    44,309 followers

    Around 4.5 million Australians live with disability but not all disabilities are visible, which is why we provide an environment where everyone can feel safe, supported and understood as they carry out their government transactions. ⏰ We introduced Quiet Hour in 2023 to create a welcoming environment for people who have low sensory needs. 🌻 We're a proud member of the Hidden Disabilities Sunflower program, which aims to empower those living with hidden disability, by making the invisible, visible, through the Sunflower symbol.  Find out more about Quiet Hour and the Hidden Disabilities Sunflower program at https://lnkd.in/gbHu6pQF  #InvisibleDisabilitiesWeek #Inclusive 

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  • View organization page for Service NSW, graphic

    44,309 followers

    Together with communities, industry, and First Nations peoples, we are delivering necessary changes to power our state with affordable, clean and reliable energy for everyone. Our move to renewable energy will not only bring long-term energy affordability to households and businesses across the state, but also new investment to regional NSW, boosting funding and creating new local jobs. In fact, 6,300 construction jobs and 2,800 ongoing jobs are expected to be created across NSW by 2030. 💚 Let’s build an electricity system we can all be benefit from. Learn more about how you will benefit here: https://lnkd.in/gkWMftz9  #NSWElectricityRoadmap #ElectricityTransition #Energyforeveryone #EnergyFuture 

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  • View organization page for Service NSW, graphic

    44,309 followers

    National Carers Week is a time to recognise and raise awareness about the three million Australians who provide care to a family member or friend. Meet Sandra and Sam, two Service NSW team members who also care for their loved ones. Sandra says, “Raising a child with disability while balancing family and a career brings many challenges. Despite this, the rewards are immense—improving a personal’s quality of life, meeting daily needs and learning new skills. In this case my daughter who I wouldn’t change for the world.” Sam agrees, “No matter how hard my son struggles, I am proud of his courage and determination every single day. I hope that by sharing our story, we can promote education and understanding of hidden disabilities.” Swipe for the full Q&A below. Find out more: https://lnkd.in/g5iAYUv #NationalCarersWeek #Inclusive

  • View organization page for Service NSW, graphic

    44,309 followers

    NSW is leading a once-in-a-generation upgrade of the electricity network, building the infrastructure we need to keep the lights on.   As we move away from coal-fired power, a mix of renewable technologies will power our state, including solar and wind farms and energy storage systems like big batteries.  Progress is well underway. In fact, we have enough new projects signed up to get us almost halfway to our legislated 2030 renewable energy generation target. ✔️  Stay updated on our progress here: https://lnkd.in/gVXsrnFK    #NSWElectricityRoadmap #ElectricityTransition #Energyforeveryone #EnergyFuture

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  • View organization page for Service NSW, graphic

    44,309 followers

    It's officially Small Business Month! 👏 The team at the Service NSW Business Bureau will be out in force to help businesses in NSW: - save time applying for licences and permits  - connect with expert advice on business planning, marketing or managing cash flow  - grow their business skills with online resources.  To meet with the team, book a one-on-one appointment at a participating Service NSW Centre.  For details, visit https://lnkd.in/g2ZgzGJE   #SmallBusinessMonth #ServiceNSWCentre

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  • View organization page for Service NSW, graphic

    44,309 followers

    Together with NSW Telco Authority, we are answering the calls of local communities to quickly restore connectivity following natural disasters by rolling out three new pop-up technologies which can be deployed in hours rather than weeks. The solutions include: · Portable connection units (PCUs) for Service NSW’s disaster recovery teams · Satellite-equipped Service NSW vehicles · Broadband Cells on Wheels (COWs) Each are designed to enable easy and secure access for NSW Government staff as well as local residents and businesses to the internet when commercial communication networks are limited, damaged or destroyed. These technologies will help address the objectives of the 2022 NSW Flood Inquiry and 2020 NSW Bushfire Inquiry by supporting disaster resilience and the community when and where they need it most. More information about NSW Telco Authority’s role in keeping people and places safe and communities connected can be found at https://lnkd.in/giq4R2sc

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