Services Australia

Did you know we deliver more than 2,800 citizenship tests a month on behalf of the Australian Department of Home Affairs? Thanks to our ongoing partnership, citizenship testing is now more accessible for people on the Gold Coast, with Biggera Waters Service Centre now our largest site to offer citizenship testing. Image: Series of graphics showing data about citizenship testing at Services Australia, including that over 20,000 people sat the Australian citizenship test with Services Australia last year.

We’re thrilled to announce we won an Institute of Public Administration Australia award for helping bring statutory declarations into the 21st century. Our partnership with the Australian Government Department of Finance and Attorney-General's Department, on the digital Commonwealth statutory declaration, took out the Collaboration Category at the recent Spirit of Service Awards. This first of its kind solution allows you to securely complete a Commonwealth ‘stat dec’ entirely online using myGov and your Digital ID. ‘This new digital option is simple, secure and convenient,’ Chief Information and Digital Officer, Charles McHardie said. ‘In a few quick steps people can complete their declaration, electronically sign it and download their completed stat dec. ‘It takes significantly less time and much less effort than a paper declaration.’ This award is a testament to our work with partner agencies to drive positive change and make government services simple. Congratulations to the team and all the other winners on the night! For more information see: https://lnkd.in/g2yxcyRy 📷Photo credit Photox - Canberra Photography Services Image: Jordan Sullivan, Jordan Hatch, Trevor Gibbs. #2024SpiritOfServiceAwards #IPAAAwards #OurAPS

We’ve raised $3,940 so far for the Black Dog Institute, in solidarity for the 1 in 5 Australians who experience a mental illness each year. Fran and Michael kicked off our involvement in One Foot Forward three years ago. The movement encourages people to walk, run or roll to raise much-needed funds. Their team is known as ‘The Wombats’ but they’re not as sleepy as their namesake. This year the team has clocked up 3,100kms. ‘We all have our own stories and personal experiences with managing mental health, whether it’s our own, someone we know, or a loved one,’ Michael said. Great work Team Wombats! #MentalHealth #Fundraising #Inspiration

Our Community Partnership Specialist Officers are one of the many ways our agency supports people experiencing vulnerabilities. And they do this by going to where they are. They work with partner organisations and can be found around the country in all capital cities and many regional locations. This means we’re able to tailor the support we provide to people needing extra help. Phonethip is one of our specialist officers, working with CORE Community Services in Cabramatta. We spoke to some customers to learn about how she’s been able to help them during difficult times.

Building others up to one day take your job might sound like an odd concept, but for Media National Manager, Hannah Passfield, it’s a key measure of success as a leader. Hannah says nothing makes her happier than seeing skilled people go on to thrive! What are your measures of a successful leader? Let us know in the comments ⬇️ #ServicesAustraliaLeaders #APSLeadership #OurAPS

You can find our incredible Multicultural Service Officer Sharon in the community in Sydney's eastern suburbs. She teams up with local organisations, such as Sydney Multicultural Community Services, to deliver information sessions for their visitors about our payments and services. Sydney Multicultural Community Services CEO, Rosa, says Sharon’s visits to the centre benefits the community. ‘I think the advantage of being here is that most people who use our services are familiar with the place and they feel comfortable coming here,’ Rosa said. ‘Sharon does a great job because she’s very empathetic with them, very caring and helpful.’ Click the link in the comments to learn more about how we’re connecting with communities.

Do you want to protect and support the Australian Government’s largest in-house technology capability? Over the next 2 weeks, we’re recruiting cyber security and infrastructure specialists at all levels to join us across the country. Some of these positions are leadership roles where you’ll guide, support and influence others. We offer great conditions, including: 🖱️ 15.4% employer contribution to superannuation 🖱️ strong focus on security and work health and safety 🖱️ generous parental, annual and personal leave provisions. See our comments for more information and the link to apply.

A huge congratulations to Hannah Venn-Brown who we’ve recognised with a Pinnacle Award for her important work supporting our rainbow community. Hannah’s a shining example of inclusion and is truly dedicated to advocating for minority groups. ‘I have a passion to care and give people a voice when they don’t feel like they’ve got the strength to speak up on their own,’ Hannah said. Our CEO David Hazlehurst acknowledged Hannah’s incredible impact across the agency. ‘She’s the epitome of the word inspirational, and she’s also a leader that people want to follow,’ David said. Hannah’s work ensures LGBTQIA+ voices are heard, helping our agency become an employer of choice. Watch the video to see how Hannah’s great work has impacted those around her.

Looking for a change in employment, or want to get your foot in the door to start your career? We have the perfect opportunity for you! We’re recruiting executive assistants across Australia. You don’t need a university degree or a lot of experience – just a can-do attitude and desire to learn. You’ll get amazing support, with huge potential for career growth. Join us and earn between $73,000–$88,000, with great benefits and study leave. We’re looking to fill roles immediately and over the next 18 months. Applications close Wednesday 23 October 2024. See comments for more information and to apply.

Did you know we work closely with community organisations to help connect people with vital payments and services? We're proud to highlight the incredible work of our Community Partnerships Specialist Officer, Valeria, who has been working with Wayside Chapel for over a decade. Together, they support people experiencing homelessness and social isolation, helping them access the support they need. To watch the full video head to the link in our comments.