Lyssna

🚨 Introducing our newest feature: Recordings! 🚨 Now you can capture your participants’ audio, screen, and/or camera during unmoderated testing, giving you deeper insights into their experiences and emotions. Use think-aloud protocol to hear users’ thoughts as they navigate tasks, and spot pain points more easily. Recordings work across various test types—prototype, card sorting, tree testing, navigation, and more. With Recordings, you can: 👀 See and hear your users’ experiences as they navigate through your tests 🧐 Identify issues and errors more effectively 💡 Share real user experiences with your team to foster empathy and buy-in 🚨 Recruit users from your own network or from Lyssna’s on-demand panel of over 530,000 participants. #UXDesign #UserTesting #ProductDevelopment #ThinkAloud #NewFeature #Lyssna

Lyssna merch has dropped 🔥 Over the last few weeks, the team have been receiving some brand-new merch packs, and let’s just say—it’s like a little celebration every time a box lands! 🎁✨ It’s not just about the swag—it’s about feeling connected, no matter where we’re working from! 🌍💙 The unboxing excitement is real—here’s a sneak peek of what’s inside. 👀👕 Now, the big question. What are your favorite swag items? Let us know in the comments. #lyssna #merch #companyswag #culture #remoteworking

🚨 Stuck on what to test next? We’ve got just the thing. Our 12 best usability testing templates are here to save you time and help you run consistent, data-driven tests. Whether you need to validate a feature or streamline user flows, these templates are the perfect starting point to gather actionable insights. What’s inside? ✅ Templates for all kinds of usability testing ✅ Tips on how to choose the best one ✅ Suggestions on combining templates for maximum impact Start swiping to check out the templates and for a more detailed look, we'll include a link to our Usability Testing Guide in the comments. #UsabilityTesting #UXDesign #ProductOptimization #lyssna #templates

✨ The beauty of think-aloud protocol? It reveals reactions, frustrations, and aha moments of users—all in real time! Whether you’re just starting out or already a fan of this method, it’s always good to sharpen your approach. That’s why we’ve put together 5 best practices for think-aloud testing. #UXResearch #ThinkAloud #UserTesting #ProductDesign #UserInsights #lyssna #recordings

👀 Get an inside look at how Bower Collective, a sustainable household products company, uses feedback gathered through Lyssna to help them drive growth. In our conversation with Fiona, Head of Product at Bower Collective, she shared plenty of examples of how research shaped their success—from launching a new laundry product to rebuilding their onboarding experience based on what their customers truly need. 🧴 Curious how they nailed the perfect laundry fragrance? 💻 Wondering how they guide customers to the right products? These insights shape their strategy and keep customers coming back for more. Watch the full story and dive into the details in our customer story - https://loom.ly/TdQOmPg #UXResearch #CustomerFeedback #SustainableProducts #ProductLaunch #BowerCollective #lyssna #productdevelopment #drivegrowth #research

Recruiting the right people for your tests doesn't need to be hard. If you fall into any of these "did-you-know's" mentioned below, then our research panel is one to check out. Plus a few extra callouts like: 🎯 Get super specific targeting We offer 395+ targeting attributes, where you can filter by details like online habits, financial products, or even grocery shopping frequency. ⚡ Have lightning-fast fulfilment Did you know some orders are fulfilled in as little as 4 minutes? 90% of responses are delivered in under 2 hours and an average completion time of just 30 minutes. Our panel makes sure you never have to wait long for quality feedback. 👌 Embrace our quality guarantee Not satisfied with a response? Just delete it and we’ll replace it—free of charge—no questions asked. 🔎 Get to know our quality measures Every response from our panel goes through a strict manual QA review. We check for relevance, detail, language quality, and ensure the participant’s location matches. Check out our full panel report to dive into all the details 👉 https://loom.ly/OYhB7O4 #lyssna #researchpanel #research #read #ux #uxresearch #targeting

Great research can only create impact if it leads to real decisions. 🧠 Structuring your synthesis effectively ensures your findings move stakeholders to act. 💼 Swipe through to explore the key tips that Michele Ronsen shared on how to connect insights with impact. 👉 Practical tips ahead: 🔹 Align your analysis frameworks with product decisions. 🔹 Present data in business-friendly terms (think KPIs). 🔹 Organize takeaways by function, priority, and confidence level. 🔹 Provide both short-term recommendations & long-term considerations. 🔹 Manage your expectations Pro tip: Stakeholders are users too—make it easy for them to transform insights into action! #ResearchSynthesis #InsightsToAction #UXResearch #ProductDevelopment #Lyssna

Save the date for the upcoming Demo Day with Product-Led Alliance 📅 Date: November 13th 🕦 Time: 11:45 AM ET | 4:45 PM GMT 💸 Cost: Free 👉 Register here: https://loom.ly/KkK17cs We’re excited to announce that our Chief Product Officer, Tristan Gamilis, will be hosting a session at the Demo Day on: Mastering Product Research: From Discovery to Delivery with Lyssna. His session starts at 13:30 - 13:50 ET | GMT -4 🤔 If you're a Product Manager, Head of Product, or CPO, this session is for you! #ProductManagement #ProductResearch #ProductDevelopment #UserResearch #PLTDemoDay

Here's an update of what we've been up to recently 👇👇👇 📸 Added media to test instructions You can now add video or images to your test instructions. To use this feature, simply toggle the "Add image or video" option when creating your test instructions. Upload your file, and participants will see the image or video alongside the test instruction. And for video instructions, participants will need to watch the entire clip before continuing to the test – no skipping ahead. 🎥 Recordings launch and early improvements In case you missed it, we recently launched our new Recordings feature, allowing you to capture audio, screen, and webcam during unmoderated tests. Since the launch, we’ve also updated the playback viewer in the results page to include cinema mode, and improved the UI. 🔥 Improved heatmaps We made a small improvement to the way heatmaps are displayed in your test results. Now, you’ll see a better clustering of nearby clicks, making it easier to identify hotspots at a glance. We've also refined the coloring system – the intensity of each blob varies with the number of local clicks. This means you can more accurately measure the relative popularity of different areas in your designs. 🌎 New granular locations added Need to find research participants in a particular state or city? We’ve added more granular locations to the demographic targeting options available in the Lyssna panel. 💥 CSAT is now live to boost panel quality Don’t forget to rate your research panel orders! 😀 We’ve just added the ability for you to provide a customer satisfaction score on every panel order. Your feedback is key in helping us continuously improve our panel quality, so we can make your experience even better! 🚀 Want to try our new participant recruitment alpha? We are trialing the expansion of our research panel to include researchers who use a wide range of platforms for participant recruitment. If you're interested, we are looking for a number of researchers to test the panel and will be offering credits for this purpose. If you’d like to be part of this opportunity, please email support@lyssna.com #recording #usabilitytesting #userexperience #usertesting #userresearch #designthinking #ux #lyssna #recruitment #researchpanel #updates #update #heatmaps #csat

🚀 Wondering how research can power growth in B2B marketing? Our Director of Marketing, Claire B. spoke with Vinnie Romano on Growth Colony about why research is a must for marketers. 🎙️ Claire talks to how she leverages research and shares examples of how our customers do the same—proving it doesn’t have to break the bank. If you’re still unsure how to incorporate research into growth marketing, this episode is for you. Listen below 👇 #lyssna #growthcolony #growthmarketing #research #useresearch