Silah Gulf

Highlights of Silah’s 10 years celebration. #Silah #SilahGulf #SilahGulf10

The team is committed to increasing the customers’ lifetime value and creating an exceptional customer experience. #be_with_Silah #SilahGulf #CX #ContactCenter #CustomerService #CustomerExperience #Bahrain

The Business Fame™ has released the latest edition featuring "The Most Promising BPO Management Service Providers 2024," with #Feras_Jaffar_Ahmed, CEO of Silah Gulf, gracing the cover. Read article here : https://lnkd.in/dg-VU2aX #business_magazine #BPO - #KPO - #BusinessOutsourcing - #OutsourcingServices - #BPOIndustry - #KPOServices - #BusinessProcessOutsourcing - #KnowledgeProcessOutsourcing - #BPOManagement - #KPOSolutions - #OutsourcingExcellence - #BPOProviders - #KPOLeaders - #BPOTrends - #GlobalOutsourcing

تشرفت صلة بالمشاركة في حفل تدشين المنصة الوطنية الموحدة للتوظيف. خطوة نحو مستقبل أكثر إشراقًا لكل الباحثين عن عمل. #be_with_Silah #SilahGulf #CX #ContactCenter #CustomerService #CustomerExperience #Bahrain

Job opportunity ! Sales Agent Vacancy No. (SG/HR/V005-2021) Job Type:       Full Time Position:        Sales Agent Industry:        Operations (Banking Sector) Start Date:     TBC     Job Purpose: We are looking for an enthusiastic Direct Sales / Telesales Agent to contribute in generating sales. You will be responsible for closing sales deals and maintaining good customer relationships. The goal is to help the company grow by bringing in customers and developing business.     Job Requirements:   -          Qualification (High School / Diploma / BSc) -          Minimum of 3 years of experience in Banking sector in (Direct Sales / Telesales) - experience is a must. -          Strong focus on customer service targets and objectives (customer service & relationship management skills) -          Excellent command of written and spoken English (Excellent communication skills) -          Good Influencing & Negotiation skills -          Computer Literate (ability to work with MS office package (Word, Excel, PowerPoint & Outlook). -          Well presented with good work ethics. ‏Apply Now ‎‏www.silah.bh/careers

Improve customer satisfaction, boost agent performance, and cut quality management costs by %60 with Silah and Exotel's CQA. Analyze every interaction for unparalleled insights. #SilahGulf #CustomerExperience #CallQuality #Partnership #TechPartnership #CustomerExperience #CustomerService #TechSolutions #FutureOfCX #CustomerEngagement

- ‎تتقدم شركة صلة الخليج بأجمل التهاني و التبريكات بمناسبة حلول عيد الأضحى المبارك #Silah_Gulf #Customerservice #CX #Eid #Bahrain #SaudiArabia #Kuwait #عيد_الاضحى

- ‎تتقدم شركة صلة الخليج بأجمل التهاني و التبريكات بمناسبة حلول عيد الأضحى المبارك #Silah_Gulf #Customerservice #CX #Eid #Bahrain #SaudiArabia #Kuwait #عيد_الاضحى

‎قام الرئيس التنفيذي لشركة ممتلكات، سعادة الشيخ عبد الله بن خليفة آل خليفة، بزيارة لشركة صلة الخليج ،إحدى شركات مجموعة ممتلكات المحلية. ‎وكان في استقبال سعادته كل من السيد محمد علي القائد، الرئيس التنفيذي لهيئة المعلومات والحكومة الإلكترونية ورئيس مجلس إدارة شركة صلة الخليج والسيد فراس أحمد، الرئيس التنفيذي لشركة صلة الخليج، حيث قام سعادة الشيخ عبد الله بجولة في مرافق الشركة ولقاء أعضاء فريق العمل. ‎اختتمت الزيارة باجتماع مع رئيس مجلس الإدارة والإدارة التنفيذية، حيث تم مناقشة مسيرة تطور الشركة منذ تأسيسها، بما في ذلك العديد من الجوائز التي حصدتها في مجال تقديم خدمات التعاقد الخارجي (BPO) ومسار النمو المحلي والإقليمي للشركة. ‎تواصل شركة صلة الخليج توسيع نطاق عملياتها، مما يعكس التزام ممتلكات ومحفظتها بخلق فرص العمل المتخصصة وتعزيز مسيرة التحول الرقمي في مملكة البحرين من خلال استخدام التقنيات الحديثة والناشئة. H.E. Shaikh Abdulla bin Khalifa Al Khalifa, CEO of Mumtalakat, recently visited Silah Gulf, a local portfolio company of Mumtalakat. H.E. was welcomed by Mohammed Ali Al Qaed, Information & eGovernment Authority (iGA) Chief Executive and Silah Gulf Chairman, as well as Feras Ahmed, Silah Gulf CEO, where he had the opportunity to tour the facilities and was introduced to the various departments and functions of the company. The visit concluded with a meeting with the chairman of the board and wider executive management team to discuss the company’s journey since inception as a customer experience solutions provider, including its numerous industry accolades and continued local and regional growth trajectory. As Silah Gulf continues to expand its operations, it reflects Mumtalakat and its portfolio’s commitment to creating highly-skilled job opportunities and enhancing the Kingdom of Bahrain’s digital transformation through the employment of emerging technologies. #be_with_Silah #SilahGulf #SilahGulf_Careers #CX #ContactCenter #mumtalakat #CustomerService #CustomerExperience #Bahrain

We are thrilled to announce that Silah is official strategic partner with Genesys in Bahrain, a global leader in cloud customer experience and contact centre solutions. This collaboration marks a significant milestone in our journey to enhance customer engagement and drive innovative solutions. #SilahGulf #Genesys #Partnership #TechPartnership #BahrainTech #CustomerExperience #TechInnovation #DigitalTransformation #CustomerService #TechCollaboration #MiddleEastTech #BahrainBusiness #FutureOfCX #CustomerEngagement