Customer Experience Canada

🚀 Is your CX strategy ready for the AI revolution? Join leading experts for AI-Driven CX: Elevating Customer Experience with Automation and Personalization: 🔹 With 80% of customer interactions soon to be automated, are you prepared? 🔹 Leverage AI for faster, more personalized support—without compromising security 🔹 Measure AI’s ROI and avoid costly missteps in your CX strategy Don’t miss insights from Ram Naidu (Zendesk), Usman Janvekar, MMA, M.MIE, BDI (Sanofi), and Sean 🎤 Albertson (CX4ROCKS, LLC) on shaping tomorrow’s customer experiences. 11th Annual Digital Customer Experience Summit 2024 📅 November 13-14, 2024 📍 Hyatt Regency Toronto 👉 Register today: https://hubs.li/Q02TSNCW0 #DigitalCX2024 #CustomerExperience #CXInnovation

🌟 Excited to announce OPINATOR as the Gold Sponsor for the 11th Annual Digital Customer Experience Summit 2024! 🌟 Join us to meet Felipe Chamorro Mantica and see how OPINATOR’s platform redefines customer experience. Their solution captures feedback across every channel, delivering a unified, seamless experience. With advanced predictive analytics and text analysis, OPINATOR goes beyond basic feedback, unlocking deep insights that drive impactful CX improvements. Don’t miss the 11th Annual Digital Customer Experience Summit 2024 📅 November 13-14, 2024 📍 Hyatt Regency Toronto 👉 Register now: https://hubs.li/Q02TSNCW0 #DigitalCX2024  #CustomerExperience  #CXInnovation

🎤 This duo is back and ready to raise awareness about the power of sound!  Matt Houghton from Interac Corp. and Valentin FLEUR will speak about how sonic branding can reshape customer experiences at Customer Experience Canada 🎶 Want a sneak peek? Check out Val’s insights in this article. 👉 https://bit.ly/3C6ONJQ 🗓 Thursday, November 14th ⏰12:00 PM 📍Hyatt Regency Toronto, Canada ➡️ Register for the event here: https://bit.ly/3YBz7XH #SonicBranding #Interac #Conference #CustomerExperience

We’re proud to welcome InMoment as a Gold Sponsor for the 11th Annual Digital Customer Experience Summit, November 13-14 at the Hyatt Regency Toronto! InMoment, the top-rated CX platform, enables clients to unlock insights from all experience data—surveys, reviews, and call logs—using award-winning AI to break down data silos and drive smarter actions. Join us to see how InMoment helps brands uncover the true impact of CX. 📅 November 13-14, 2024 📍 Hyatt Regency Toronto 👉 Register here: https://hubs.li/Q02TSNCW0 #DigitalCX2024  #CustomerExperience  #CXInnovation Shah M.

We’re thrilled to welcome bespokeCX™ as a Gold Sponsor for the 12th Annual Digital Customer Experience Summit, December 4-5, 2024, in Toronto. bespokeCX™ enhances contact center and website performance with its plug-and-play system, providing insights into customer behaviors and emotions. Their AI-driven solution drives smarter decisions, strengthens customer loyalty, and boosts revenue. Don't miss the 11th Annual Digital Customer Experience Summit 📅 November 13-14, 2024 📍 Hyatt Regency Toronto 👉 Register here: https://hubs.li/Q02TSNCW0 #DigitalCX2024 #CustomerExperience #CXInnovation Shah M.

🎤 “How does our CX event benefit the customer experience community?” We always love hearing from our attendees, speakers, and sponsors! Here, Vincenzo Ciampi, MBA, ICD.D, an industry leader and past event speaker, shares his insights on the impact our CX events bring to the community. Want to join the conversation and expand your CX expertise? Don’t miss the 11th Annual Digital Customer Experience Summit 2024 📅 November 13-14, 2024 📍 Hyatt Regency Toronto 👉 Register now: https://hubs.li/Q02TSNCW0? #DigitalCX2024  #CustomerExperience  #CXInnovation 

Katie Mares CTDP MCATD CPS, founder of Ladies Take Control, highlighted that women drive $43 trillion in global spending each year. Yet, experiences are often designed by men for men, creating a huge disconnect. With 91% of women feeling misunderstood by businesses, is your company ready to tap into this lucrative market and deliver solutions that truly resonate with women? What strategies do you have in place to ensure your customer experience is inclusive and resonates with female consumers? 🚀 Want more insights? Don’t miss the 11th Annual Digital Customer Experience Summit 2024 📅 November 13 & 14, 2024 📍 Hyatt Regency Toronto 👉 Register now: https://lnkd.in/gtgpjZfx #DigitalCX2024 #CustomerExperience #CXInnovation #CustomerEngagement

Attention Digital Customer Experience Leaders: Ready to Conquer Your Biggest CX Challenges? Join us at the 11th Annual Digital Customer Experience Summit on November 13-14, 2024, where you’ll: 📌 Game-Changing Insights: Stay ahead with top brand strategies. 📌 Tackle CX Challenges: Boost engagement with AI and DevOps. 📌 Data into Action: Transform insights into ROI. 📌 Connect with Innovators: Elevate your strategy through networking. This is your moment to lead the future of CX—secure your spot today! Register now! https://hubs.li/Q02TSNCW0 #DigitalCX2024 #CustomerExperience #CXInnovation #CustomerEngagement

Happy Canadian Thanksgiving! We truly appreciate the Customer Experience Canada community for your constant drive to elevate customer experiences. Your ideas and feedback help shape the future of CX. Wishing you a relaxing and enjoyable Thanksgiving! #CustomerExperienceCanada

A big thank you to our amazing partners for making the 5th Annual Customer Experience for Financial Services Summit 2024 a huge success! Your support was key in delivering an unforgettable experience. Special shoutout to ASAPP, bespokeCX, Environics Analytics, EY Design Studio , Grypp.io, Medallia, Sogolytics, Glassbox, livepro, Amazon Web Services (AWS), TCN, Teleperformance, and Birdie for being fantastic collaborators. Excited to continue working together and achieving even greater things! #CXFSSummit2024 #CustomerExperience #FinancialServices #Innovation #AI