Allo-Media's technologies provide brands a unique decisional tool for marketing, trades and client relationship :
− For client acquisition, real time data analysis enables to gain nearly 5% of additional sales thanks to the commercial retargeting (call, text message, online retargeting, display…) on prospects who did not complete their purchase during the first call.
− For marketing, Allo-Media is opening a new data universe which enables the analysis of the entire client experience, bridging the online & offline budgets, and significantly improving campaigns efficiency, with a nearly 50% growth in the conversion rate of advertising investments.
− For customer service, Allo-Media highlights precisely customers’ pain points and inadequate processes and enables to reduce polluting calls by nearly 10% while increasing client satisfaction and reducing churn. The impact on Net Promoter Score or client recommendation rate can be improved by up to +10%.
− Finally, the simplicity of the Vocal Cookie setup - based on calls routing and Saas - is unrivalled. Setup does not require any specific IT development by the client and can be deployed within a month.
The private and sensitive data of these intentionist customers are rendered anonymous in order to respect their confidentiality.
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Secteur
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Développement de logiciels
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Taille de l’entreprise
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11-50 employés
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Siège social
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Paris, Île-de-France
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Type
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Société civile/Société commerciale/Autres types de sociétés
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Fondée en
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2011
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Domaines
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Call Intelligence, Speech Recognition, Artificial Intelligence, Machine Learning, ASR, Data, Customer Relationship, Customer Experience et Speech Analytics
