Accel in India reposted this
Enterprise software is a $300+ billion market, but most are inefficient and underutilized! In our latest episode on SeedToScale, Anagh Prasad spoke with Surojit Chatterjee (founder and CEO of Ema Unlimited) to understand how AI Agents are redefining traditional enterprise software. 𝟭. 𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱 𝘁𝗵𝗲 𝗰𝘂𝗿𝗿𝗲𝗻𝘁 𝗹𝗮𝗻𝗱𝘀𝗰𝗮𝗽𝗲: The average enterprise uses about 200 SaaS tools today. This leads to software sprawl, data silos, and complexity. Most of these apps become shelfware, with companies paying for seats nobody uses. The result? Inefficiency and wasted resources in the form of shelfware. Organisations are realising how AI agents can help them do this better. 𝟮. 𝗥𝗲𝘁𝗵𝗶𝗻𝗸 𝗽𝗿𝗶𝗰𝗶𝗻𝗴 𝗺𝗼𝗱𝗲𝗹𝘀: The future of enterprise software will not be priced per seat. Instead, we'll see pricing based on usage, end outcomes, or even "Service as Software." This shift will align software costs with the value delivered to the end customer. 𝟯. 𝗕𝘂𝗶𝗹𝗱 𝗮 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝘀𝘆𝘀𝘁𝗲𝗺: This leads us to Surojit's vision - "The next generation of enterprise software will be radically different. Instead of fixed UIs and workflows, it will be adaptive, morphing into the right application based on the user, their access, and the job." 𝟰. 𝗟𝗲𝘃𝗲𝗿𝗮𝗴𝗲 𝘀𝘆𝗻𝘁𝗵𝗲𝘁𝗶𝗰 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲: Unlike traditional software, Ema can be hired, taught, and given feedback like a human. Ema can be connected to a few internal documents and SOPs and asked to perform basic tasks. She is also pre-integrated with 200+ enterprise tools, which she can be trained to use. Surjit mentions, "Ema can become equally proficient as your best employee at many tasks in a few weeks." This approach mimics human onboarding but with the scalability and consistency of AI! Also, Ema can perform functions across departments without creating data siloes like your traditional enterprise software. This is the market opportunity for Surojit's Ema, a universal AI employee. 𝟱. 𝗘𝗻𝘀𝘂𝗿𝗲 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗮𝗻𝗱 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲: Surjoit started Ema with extensive experience in enterprise companies like Oracle, Google, and Flipkart. He knew the enterprise market could not be won with just better software. It also needed to be secure and fall into global compliance frameworks. From day 1, Ema was built to be enterprise-read, with compliance certifications like SOC 2, GDPR, HIPAA, and ISO 27001. This makes EMA scalable and suitable even for highly regulated industries like healthcare, fintech, and legal. Ema isn't just participating in the enterprise software revolution—it's leading it. Surojit and his team are writing the playbook for a new generation of intelligent, adaptive, and efficient enterprise software.