Echo

Beekman 1802: Heritage Craftsmanship Meets Modern Luxury At Echo, we're obsessed with brands that understand the power of tradition and innovation. That's why we're raving about Beekman 1802! Founded by josh kilmer-purcell and Brent Ridge, Beekman 1802 blends age-old, goat milk-based recipes with modern, luxurious formulations. The result? Skincare and body care products that are as effective as they are delightful. But what truly sets Beekman 1802 apart is their commitment to putting customers first. Look no further than their impressive average rating of 4.6 stars on Amazon – a clear testament to their dedication to exceeding customer expectations. We here at Echo value the power of listening to customer feedback. Beekman 1802's stellar reviews speak volumes about the quality and effectiveness of their products. We particularly love their commitment to sustainability, using ethically sourced goat milk and eco-friendly packaging. A big shout out to the Beekman 1802 team – keep up the incredible work! We can't wait to see what unique products you create next and for more such insights on customer feedback follow us! Mudit Gupta Nakul Ramesh Varma Abhay Tyagi Aditya Upadhyay Tarun Mandalam Enwin Anson Abhishek Chhadimaly Anukul Raj Want to see how Echo can help your brand unlock the power of customer feedback? Reach out to us to book a demo! [Link to book a demo in the comments] #beekman1802 #goatsmilk #luxury #sustainability #tradition #innovation #customerfocused

Like many makeup enthusiasts, we at Echo spend a lot of time researching the best products. We recently stumbled upon Hourglass Cosmetics, and let's just say, we're obsessed! Founded by Carissa Janes, a visionary leader in the beauty industry, Hourglass is all about creating high-performance, luxurious makeup that's 100% vegan and cruelty-free. Their innovative formulas, developed by a team of dedicated scientists, are a dream come true for those who want effective, long-lasting makeup that's gentle on their skin. Here at Echo, data is our love language, and Hourglass Cosmetics impressive average rating of 4.5 stars speaks volumes about their commitment to quality. From their award-winning Ambient Lighting Powders that blur imperfections and create a radiant finish to their luxurious Confession Refillable Lipsticks in a stunning range of shades, Hourglass Cosmetics offers something for every makeup taste. We can't wait to see what innovative products they come up with next! A big round of applause to Brooke Blashill, Chris Moore, Mia Young and the entire Hourglass Cosmetics's team for their dedication to creating high-end, vegan beauty that truly delivers. We here at Echo wish you continued success! Mudit Gupta Nakul Ramesh Varma Enwin Anson Abhishek Chhadimaly Anukul Raj Aditya Upadhyay Avinash RJ Tarun Mandalam #beautyindustry #brandsuccess #brandinsights #ecommerceinsights  #aiinecommerce

Hey there, Exciting news from the Echo team! 🎉 We've been diving deep into the world of customer feedback for India's top D2C brands, uncovering some fascinating insights. While this is just the tip of the iceberg, stay tuned for more in-depth analysis in our upcoming articles. Mudit Gupta Nakul Ramesh Varma Aditya Upadhyay Abhay Tyagi Anukul Raj Enwin Anson Abhishek Chhadimaly Tarun Mandalam #customerfeedback #d2cbrands #brandinsights #echoresearch

Exploring Murad: Deciphering the Customer Experience This week, our spotlight shines on Murad, a skincare powerhouse with over 30 years of pioneering solutions. Join us as we uncover the secrets to Murad's enduring success by diving deep into what customers have to say. Scientific Sophistication: Our analysis unveils Murad's devoted following, drawn to its science-driven approach to skincare. Transparency about ingredients and clinical efficacy earns Murad high marks, reflected in an impressive average product rating of 4.6 stars. Beneath the Surface: Stay tuned for our upcoming post as we spotlight one of Murad's standout products! Customer-Centric Excellence: Rave reviews underscore Murad's dedication to meeting customer needs. With tailored solutions for diverse skin types, Murad secures unwavering loyalty and trust. Proof? The abundance of reviews across top SKUs highlights widespread acclaim and engaged customer base. Kudos to Murad's Dr. Howard Murad, Paul Schiraldi and the entire team for their commitment to evidence-based skincare and customer satisfaction, solidifying their position as industry frontrunners. Keep shining bright, Murad and let us know if we can get you some other insights! Mudit Gupta Nakul Ramesh Varma Abhay Tyagi Aditya Upadhyay Tarun Mandalam Enwin Anson Abhishek Chhadimaly Anukul Raj #brandinsights  #customercentricity  #productanalytics  #ecommerce  #personalcareproducts #skincareproducts

Hey Readers, Exciting news! Thanks to the hard work of our esteemed tech unit, including Nakul Ramesh Varma Aditya Upadhyay Enwin Anson Anukul Raj Abhay Tyagi Abhishek Chhadimaly, we're thrilled to announce the upcoming launch of our Amazon review collection automation software! Our private beta is set to launch next week, and the initial results are promising: 1. Ratings have surged by 200% compared to the last three weeks. 2. Reviews have doubled in number over the same period. 3. An impressive 80% of new reviews are glowing 5-stars! Who should sign up? Strategy, Marketing, Marketplace Operations and Sales teams, along with anyone else interested! If you're keen, please fill out this form: https://lnkd.in/gdfZVSVe And as a token of appreciation, your first month's subscription is on us! 🎉 Don't miss out on this opportunity! #amazonreviews #reviewmanagement #amazonsellercentral

What's so special about Ruffwear Web Master Dog Harness? (The name's a handful, we know!) But 5,000+ ratings on Amazon and over 80% being 5 stars? There MUST be something special! That's what Mudit Gupta & Tarun Mandalam wanted to decipher. They wanted to understand what Ernest Kucera's team was doing differently. A couple of clicks here and there and the Echo engine unearthed some interesting insights on how Ruffwear-ians like Kellie Standish, Melanny Rendon & Alana Spears wave their wands and satisfy paw-parents all across North America! Want to learn more? All you need to do is get in touch! 🙂 Mudit Gupta Tarun Mandalam Aditya Upadhyay Abhay Tyagi Enwin Anson Abhishek Chhadimaly Anukul Raj Nakul Ramesh Varma Avinash RJ ROHAN GADGIL #petcare #brandsuccess #brandinsights #ecommerceinsights #aiinecommerce

Echo is home to many pet parents who often find themselves browsing through Amazon, looking for products with high ratings and great reviews. Doing this for his dog, Abhay Tyagi came across Ruffwear and asked us to take a look at their products. With more than 85% of their portfolio rated above 4 stars, it is clear that the Product team led by Peter Kearns and the Design team led by Kenneth Bontje have hit the nail on the head when it comes to solving the customers' pain points. From durability (e.g. chew-proof) to utility (e.g. lightweight, easy to hold, stretchable) - the Ruffwear team has found ways to tick all boxes! As a company that loves dogs as much as it loves data, it makes us at Echo happy to find such brilliant brands! We only wish the best for Brandan Hill, Young Joen and the rest of our friends at Ruffwear! 🐶 Mudit Gupta Tarun Mandalam Nakul Ramesh Varma Enwin Anson Abhishek Chhadimaly Anukul Raj Aditya Upadhyay Avinash RJ #petcare #brandsuccess #brandinsights #ecommerceinsights #aiinecommerce

Selling well is always about creating the right story! If you can understand your consumer well, you will be able to solve their problems. If you don't, you keep creating stuff that doesn't need to be restocked - because it's never out of stock! 🤒 We began looking into why Living Proof, Inc. is good at what it does this week. First, we did a brand-level analysis - and boy, aren't they a brand customers love! This time - we picked up one of their high-traffic products and went in deep. After a good few hours of analysis, we boiled our data down to 3 key components Why customers loved the product What the customers didn't like Why the customers return the product P.S. The overwhelming top positive shows why Living Proof, Inc. is 'living proof' of great customer experience 😉 A humble hat-tip in your direction Ron McLaughlin, Joanna Korpanty, and Maria Mahoney! You guys are great! It's been great fun doing this - let us know if we can get you some other insights! Mudit Gupta Tarun Mandalam Abhay Tyagi Aditya Upadhyay Enwin Anson Nakul Ramesh Varma Abhishek Chhadimaly Anukul Raj #brandinsights #customercentricity #productanalytics #ecommerce #personalcareproducts

A product of the brilliant minds at the Massachusetts Institute of Technology and Jon Flint, Living Proof, Inc. is exemplary in showing that high-end innovation will always be paid back in customer loyalty. How do we at Echo know this? Well, not too many brands can boast of 95% of their ratings being between 4 and 5. With those numbers, Living Proof, Inc. finds itself among a very high-class of brands - the likes of Supergoop!, Maybelline New York and Charlotte Tilbury Beauty. At Echo we understand the importance of listening to the customer - and the fruits all that listening brings. We also understand the difficulties of listening to the 'right' feedback. We salute the work Amanda Reiss, Alexis Tedesco, Ilana Cohen and the rest of the Living Proof, Inc. team are doing! Mudit Gupta Tarun Mandalam Aditya Upadhyay Anukul Raj Enwin Anson Nakul Ramesh Varma Abhishek Chhadimaly Abhay Tyagi #skincareinnovation #datadrivendecisions #aiinsights #aiinecommerce #brandoftheweek

From seeing her friend being diagnosed with melanoma in her 30s to building a $800 million sunscreen brand - Holly Thaggard has run the hard miles all her way. Echo showed how our tech can be used by brands like Supergoop! to analyse their portfolio and see the bigger picture. But there's a lot more that Echo and its team led by the incredible Nakul Ramesh Varma and Enwin Anson can do. Here's a snippet of what we can unearth on an SKU level - no matter what the size of the brand or the industry it functions in. Let us know if you'd like this done for your brand! Mudit Gupta Tarun Mandalam Avinash RJ Aditya Upadhyay Enwin Anson Anukul Raj Abhishek Chhadimaly Nakul Ramesh Varma Abhay Tyagi #skuoftheweek #datadrivendecisions #skincareinnovation #ecommerce