Customer Success Community India

Ankit is doing a webinar on 'How to find your next CS job'.

Hey, Bangalore CS champs! 😍 Prepare for an exciting workshop on August 24th as Scale Tale brings you Building Blocks of Efficiency: CS Ops 101. Meet your hosts, Ankit Aggarwal (The CS Mentor) and Bharath J. (Associate Director - CS Ops, Zluri)—and join forces with these industry experts for an insightful dive into: 🔍 Why CS Ops is your next big leap 🔧 Mastering the art of CS Ops ✨ Unleashing the magic behind CS Ops ⏰ Timing your CS Ops strategy 💰 Maximizing ROI with CS Ops Are you ready to transform your daily hustle into a smooth operation? Let’s do this together! 💪 Don’t miss out—secure your spot now, they’re going fast! 👉🏻 https://lu.ma/bjous63k P.S. Kindly register for only one workshop at the event! #CustomerSuccess #Workshop #Bangalore

This is your chance to network with other CS enthusiasts in Bangalore! RSVP today.

We are excited to share the glimpse as a 𝒔𝒉𝒐𝒓𝒕 𝒑𝒐𝒅𝒄𝒂𝒔𝒕 of our latest 𝐂𝐒 𝐎𝐟𝐟𝐢𝐜𝐞 𝐇𝐨𝐮𝐫𝐬 𝐒𝐞𝐬𝐬𝐢𝐨𝐧! 🎉 In this session, we explore 𝘏𝘰𝘸 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘊𝘭𝘪𝘦𝘯𝘵 𝘖𝘯𝘣𝘰𝘢𝘳𝘥𝘪𝘯𝘨 𝘢 𝘣𝘭𝘪𝘴𝘴𝘧𝘶𝘭 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘧𝘰𝘳 𝘺𝘰𝘶𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴? Tune in as our host Ananya Srivastava, along with industry experts, explores: 👉 Challenges in Onboarding: Understand the common obstacles faced during the onboarding process. 👉 How to Overcome Them: Learn effective strategies and solutions to tackle these challenges. 👉 Real-Life Onboarding Experiences: Hear insightful stories and examples of successful onboarding from industry professionals. Some key takeaways: 🔎 Be 'Diplomatically Honest' (Credits: Vishal Lyndem) 🔎 Customers just need a 'little more care' 🔎 Being genuine makes you stand out Our amazing community members bring fantastic insights: Thank you Ankit Aggarwal Hitesh Chadha Anunay Shrivastava Vishal Lyndem @Vineeth Nair Simrita Sethi @Viki Waran Abhishek Yadav @Dhanashree Ranbhare Deven Rastogi Bharath J. for sharing your real-life stories and experiences. To watch this video here- https://lnkd.in/gi9Ph7qA (LinkedIn allows only 15 mins length and we had a lot to share with you all :P) What are your strategies to make Client Onboarding interesting? Drop your comments and let’s get the conversation started! And don’t miss out on our 𝐧𝐞𝐱𝐭 𝐂𝐒 𝐎𝐟𝐟𝐢𝐜𝐞 𝐇𝐨𝐮𝐫𝐬 𝐒𝐞𝐬𝐬𝐢𝐨𝐧, 𝐡𝐚𝐩𝐩𝐞𝐧𝐢𝐧𝐠 in August. 📅 Mark your calendars and join us for more exciting discussions. Follow us for more updates and join the 𝑬𝒙𝒄𝒍𝒖𝒔𝒊𝒗𝒆 𝑪𝑺 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒕𝒚 𝑮𝒓𝒐𝒖𝒑 by filling this form- https://lnkd.in/g8ZDSsgb Thanks for being part of this journey and supporting the customer success community! #CustomerSuccess #CSM #CSQL #CustomerSuccessPodcast #CSCommunityIndia #CustomerEngagement #CustomerRetention #SaaS #BusinessPodcast #qbrs #businessreviews

What a great way to spend Saturday! Customer Success Community India spent an hour discussing the best real-world onboarding experiences and how to use this knowledge in SaaS Onboarding. Some key takeaways: 🔎 Be 'Diplomatically Honest' (Credits: Vishal Lyndem) 🔎 Customers just need a 'little more care' 🔎 Being genuine makes you stand out I am looking forward to our next CS office hours in August. Think #CustomerSuccess Think #Ankitify | The CS Mentor ---- Want to join our monthly CS office hours? Become a part of our community by filling out a quick form. Link in the first comment!

Hello everyone! 👋 Are you ready to streamline your onboarding process and make a great first impression on customers? 🤔 Join our upcoming office hours on July 6th at 5:30 PM IST, where we'll share best practices, discuss common challenges, and explore innovative solutions to make onboarding a breeze! Don't miss this opportunity to connect with your peers, learn from their experiences, and take away actionable insights to elevate your onboarding game! 🚀 Mark your calendars for July 6th, and get ready to onboard like a pro! Looking forward to seeing you there! #CustomerSuccess #Events | The CS Mentor

We are excited to share the glimpse as a 𝒔𝒉𝒐𝒓𝒕 𝒑𝒐𝒅𝒄𝒂𝒔𝒕 of our latest 𝐂𝐒 𝐎𝐟𝐟𝐢𝐜𝐞 𝐇𝐨𝐮𝐫𝐬 𝐒𝐞𝐬𝐬𝐢𝐨𝐧! 🎉 In this session, we explore 𝘏𝘰𝘸 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘘𝘶𝘢𝘳𝘵𝘦𝘳𝘭𝘺 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘙𝘦𝘷𝘪𝘦𝘸𝘴 𝘐𝘯𝘵𝘦𝘳𝘦𝘴𝘵𝘪𝘯𝘨 𝘢𝘯𝘥 𝘦𝘯𝘨𝘢𝘨𝘦 𝘵𝘩𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘸𝘪𝘵𝘩 𝘪𝘯𝘴𝘪𝘨𝘩𝘵𝘴? Tune in as our host, along with industry experts, explores: 👉 The role of CSMs in driving successful QBRs 👉 How many people are doing QBRs and for those who are to share their company's best practices. 👉 Reflect on whether their QBRs are more operational or strategic in nature. 👉 Noting the goal of showcasing value delivered by the chosen product in the completed QBR template. Our amazing community members bring fantastic insights: Thank you Ankit Aggarwal Hitesh Chadha Altaf V. Deep Bhattacharya Anunay Shrivastava Aishwarya Jugade Siddharth S. Gupta🌟 Mohammad S. Satyajit Nanda for sharing your real-life stories and experiences. What are your strategies to make QBRs interesting? Drop your comments and let’s get the conversation started! And don’t miss out on our 𝐧𝐞𝐱𝐭 𝐂𝐒 𝐎𝐟𝐟𝐢𝐜𝐞 𝐇𝐨𝐮𝐫𝐬 𝐒𝐞𝐬𝐬𝐢𝐨𝐧, 𝐡𝐚𝐩𝐩𝐞𝐧𝐢𝐧𝐠 𝐨𝐧 6𝐭𝐡 𝐉𝐮𝐥𝐲. 📅 Mark your calendars and join us for more exciting discussions. Follow us for more updates and join the 𝑬𝒙𝒄𝒍𝒖𝒔𝒊𝒗𝒆 𝑪𝑺 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒕𝒚 𝑮𝒓𝒐𝒖𝒑 by filling this form- https://lnkd.in/g8ZDSsgb To watch this video on YouTube, click here- https://lnkd.in/gYaiumYs Thanks for being part of this journey and supporting the customer success community! #CustomerSuccess #CSM #CSQL #CustomerSuccessPodcast #CSCommunityIndia #CustomerEngagement #CustomerRetention #SaaS #BusinessPodcast #qbrs #businessreviews

Join us for a brainstorming session on 'QBRs' this Saturday at 5:30 PM IST.

Bonjour, Success Champions! 🌟 "𝑨𝒄𝒕 𝒂𝒔 𝒂 𝒄𝒐𝒏𝒔𝒖𝒍𝒕𝒂𝒏𝒕 𝒂𝒏𝒅 𝒚𝒐𝒖𝒓 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓𝒔 𝒕𝒓𝒖𝒔𝒕 𝒚𝒐𝒖 𝒍𝒊𝒌𝒆 𝒏𝒐 𝒐𝒕𝒉𝒆𝒓!" - Ankit Aggarwal, The CS Mentor This week's #ahamoments is all about Ankit's incredible journey in rebuilding a client's trust! 🚀 Check out his inspiring story: ✍ 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞: #Stakeholders were not interested in completing the #integration of our #product. Hence there were significant delays in kickstarting the #onboarding process. 𝐒𝐭𝐞𝐩𝐬 𝐭𝐚𝐤𝐞𝐧 𝐚𝐧𝐝 𝐖𝐢𝐧𝐬: I had to involve the #executive sponsor and put all the stakeholders on the same page. It was equally important to showcase #ROI to the tech team and also establish that it will benefit them as well. Generally, Tech teams are loaded with huge influx of requests and your product can reduce their workload. 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠𝐬: 🔱 You are constantly selling as a CSM. 🔱 Sell the right outcomes to right stakeholders. But wait, there's more! We want to hear YOUR #ahamoments too! Whether it's triumphs, setbacks, or lessons learned - your stories inspire us all! 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐢𝐧𝐬𝐩𝐢𝐫𝐞? 𝐂𝐥𝐢𝐜𝐤 𝐡𝐞𝐫𝐞: https://lnkd.in/gfckn8Ds Don't forget, May's #topicofthemonth is #𝐔𝐩𝐬𝐞𝐥𝐥𝐬, so let's unleash those creative vibes! 🌟 Happy Week ahead! 🍻 Want to be a part of the Exclusive Customer Success Group? Fill this form: https://lnkd.in/g8ZDSsgb #customersuccess #customersuccessmanager #customersuccessstory #successstories #wins #csm

We are excited to share the glimpse as a 𝒔𝒉𝒐𝒓𝒕 𝒑𝒐𝒅𝒄𝒂𝒔𝒕 of our latest 𝐂𝐒 𝐎𝐟𝐟𝐢𝐜𝐞 𝐇𝐨𝐮𝐫𝐬 𝐒𝐞𝐬𝐬𝐢𝐨𝐧! 🎉 In this session, we explore 𝘸𝘩𝘦𝘵𝘩𝘦𝘳 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘤𝘤𝘦𝘴𝘴 𝘔𝘢𝘯𝘢𝘨𝘦𝘳𝘴 𝘴𝘩𝘰𝘶𝘭𝘥 𝘩𝘢𝘷𝘦 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘤𝘤𝘦𝘴𝘴 𝘘𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥 𝘓𝘦𝘢𝘥 (𝘊𝘚𝘘𝘓) 𝘲𝘶𝘰𝘵𝘢𝘴. Tune in as our host, along with industry experts, explores: 👉 The evolving role of CSMs 👉 How CSQL quotas can influence customer relationships 👉 The benefits and potential challenges of integrating CSQL quotas into CSM responsibilities Our amazing community members bring fantastic insights: Thank you Ankit Aggarwal Bharath J. Hitesh Chadha Altaf V. Deep Bhattacharya Malay Neerav Harsimran Singh Anunay Shrivastava for sharing your real-life stories and experiences. Do you think CSMs should have CSQL quotas? Drop your comments and let’s get the conversation started! And don’t miss out on our 𝐧𝐞𝐱𝐭 𝐂𝐒 𝐎𝐟𝐟𝐢𝐜𝐞 𝐇𝐨𝐮𝐫𝐬 𝐒𝐞𝐬𝐬𝐢𝐨𝐧, 𝐡𝐚𝐩𝐩𝐞𝐧𝐢𝐧𝐠 𝐨𝐧 1𝐬𝐭 𝐉𝐮𝐧𝐞. 📅 Mark your calendars and join us for more exciting discussions. Follow us for more updates and join the 𝑬𝒙𝒄𝒍𝒖𝒔𝒊𝒗𝒆 𝑪𝑺 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒕𝒚 𝑮𝒓𝒐𝒖𝒑 by filling this form- https://lnkd.in/g8ZDSsgb Thanks for being part of this journey and supporting the customer success community! #CustomerSuccess #CSM #CSQL #CustomerSuccessPodcast #CSCommunityIndia #CustomerEngagement #CustomerRetention #SaaS #BusinessPodcast