User Experience Designer Business Banking

At Rabobank we help global companies and agricultural clients grow and stay financially healthy. We are working on new platforms and journeys to revolutionize the way we will be supporting businesses in the future. We are looking for a UX Designer to join the ride in creating solutions to make things easy and efficient for our customers and employees.

You and your job

As a designer the international business domain of Wholesale & Rural, you will be working on the digital transformation of a loan application process for our big international clients.

You understand the needs and expectations of our international bankers. And you are responsible for the creation of design concepts which are used in the complex financial workflows of a loan application process.

The designers in the global Wholesale and Rural Design Team are pioneering in an international environment to create delightful experiences for our clients worldwide and our global bankers internally.

In a nutshell, you will...

• Drive the strategic direction for the Credit Application journey; research the user and usage visualise, create, and iterate but also create pixel-perfect designs on an operational level.
• Work in a small design team, led by a Lead Designer. You will meet weekly to check-in and have weekly design review sessions.
• Work with a product team within the Financing tribe and have day-to-day interactions with the PO, BA, and developers - your home is the Chapter Design.
  
  

Facts & Figures

• 80+ multi-disciplinary designers
• 500+ people laser-focused on digital innovations for our business customers
• 43,000+ Rabobank colleagues around the world 
  
  

Your role

As a UX designer, your main task will be to conceptualize, design and improve journeys for our business platforms. You will join a multi-disciplinary team of 8 designers responsible for the end-to-end experience of business customers and bank employees. Your focus is on the finance request experience of our internal employees and analysts. This is a complex space, and we have very ambitious plans, so get ready for the challenge!

Your Responsibilities 

• Work together with PO’s, BA’s and developers to translate business requirements into innovative concepts.
• Improve new and existing workflows and help us build scalable products.
• Apply the Rabobank design system during concept development and design new components to extend our library.
• Collaborate with front-end developers and other stakeholders to ensure a development process and a high-quality outcome.
• Work together with other designers and be responsible for all steps in the design process. If necessary, you involve other designers and specialists to help you with this.
• You see the challenge in working with complex user interfaces and you are both a structured strategic thinker and a creator of pixel-perfect designs.
  
  

Your talent

We are looking for a talented designer who can use creativity, problem-solving and communication skills to handle the complex context of a bank.

• You have at least 3 years of experience in UX design and confidently take responsibility and ownership of design projects.
• You have what’s needed to work in a fast-paced environment and are eager to learn new skills and methodologies.
• You are a designer by heart but are experienced and confident performing user research tasks, such as user interviews and usability tests.
• You are comfortable working in a multidisciplinary team of designers, developers, marketeers, and other stakeholders and able to manage these different perspectives and interests.
• You are fluent with design and prototyping tools like Figma, and familiar with ideation and user research methods.
• You have experience with delivering final designs and supporting the development teams to implement them.
• You can communicate professionally in English. Knowledge of the Dutch language is a plus.
  
  

Together we achieve more

You will be part of the Design Chapter, the internal design department of Rabobank. We are a diverse and inclusive group of 80+ creative professionals, specialized in UX Design, Visual Design, Service Design, Strategy and Research. What binds us is a culture of curiosity, collaboration, creativity, and continuous learning. We have our own design studio in Utrecht with workshop spaces and all the tools you need to do your work. We offer multiple ways for you to become better at your craft and cultivate your ideas.

• A friendly community of designers, working together, helping each other grow and celebrating our achievements together.
• The right digital tools. Figma for design, Miro for digital whiteboarding and MS Teams and Office for communication and files. But also, tools to do remote online research and easy access to respondents.
• Every month we have a ‘Design Chapter Day’ with showcases, workshops, and inspiring speakers.
• Room to start your own initiatives, with frequent rituals in which you can pitch and develop your own ideas. 
• The opportunity to shape your role based on your ambitions.
  
  

This Is What We Offer You

• A salary between 3.711,55 - 5.300,48 per month (scale 8)
• A 13th month and holiday pay
• An Employee Benefit Budget (11% in addition to your salary), which you can spend on things like extra days off or simply add to your salary
• Flexible working hours and hybrid working options: work from home, at the HQ in Utrecht or at other Rabobank offices in the Netherlands
• Budget to freely spend on personal development
• Budget and allowance for working from home
• A MacBook Pro + iPhone
• NS business card
  
  

The job application process

• Any questions about working at Rabobank and the process? Jerrol Spier, Senior IT Recruiter via Jerrol.Spier@rabobank.nl.
• Please make sure to provide us with a link to your portfolio.
• We will hold the interviews through a video call. 
• You can find answers to the most frequently asked questions on Frequently asked questions - Careers at Rabobank.
• A security check is part of the process. 
• We respect your privacy.