Why have you not been considered for the QA manager (QM) job?
Having put in a good number of years, maybe as a quality analyst, supervisor, or junior manager it is expected that you have the required experience to be the QM but you are not entitled. However, when the opportunity comes, management still decides to recruit from outside, surprisingly recruiting someone without experience in your process. There are many written and unwritten reasons why you may not be the next QA manager for your facility. What is your skill set like? it should go beyond sampling and testing, documentation, and yelling at whoever opposes your opinion, which are difficult to manage by other colleagues. On the days you acted in the stead of your QA manager how did you fare? Did you get good feedback from your manager or other HODs? How do you present your points or arguments in meetings? What does your current manager think about your ability to lead a team? Have you checked comments about you and your work rate during calibrations? Do you have the charm of visibility or you are just a noise maker? How is your relationship with your colleagues from other functions? What can other HODs say about your leadership, problem-solving, communication, and passion for the job? What does your team think about you? Remember, as a QA manager, you are seen as someone with a helicopter view of the business, you do not reason, think, or make a decision like a technician or analyst would. There should be a clear difference in the quality of decisions, approach to issue management, and relationship with other cross-functional colleagues. It would help if you had the resilience to withstand pressure mentally and emotionally. You should be ready to succeed with or without 100% support from either management or colleagues. In the face of adversity, are you allowing your emotions and emotional words from your direct reports to push you around, or do you apply the risk-based thinking approach to manage issues? What is your carriage and charisma like? How do you email other colleagues, especially when there is an issue? Are you seen as someone who pushes blame, nags, or slanders your team members in front of people? Are you seen as someone who raises her voice like a trader at the ''ogbete'' market? There are a lot of questions already begging for answers, so it is up to you to check how to be a better colleague, make wise decisions, collaborate and align with other colleagues, and have the mindset that you need to work with other colleagues, to achieve your results. Look at yourself in the mirror and ask if you would allow yourself to lead you. You be have to work on yourself, re-brand, re-skill, reflect, rise above emotions and be an inspiration to others.
Hey sometimes you have to seek for QA manager Jobs elsewhere; it doesn't have to be in your facility. The algorithm for career growth has moved from days of spending so many years expecting to be the QA head.
Author-Osagie iboi MSc
Recruitment Specialist I Voedingsmiddelentechnoloog I Productmanager I Technical Sales
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