Tower Insurance

Our team recently attended the 2024 l Fiji Human Resources Institute (FHRI) Awards, which aim to recognise people that are leading the way in their industry, and support the next generation of human resources talent in Fiji.   This year, People & Culture Ops Lead Monish Chand, took home the Silver Award for HR Practicing Leader 2024, recognising his role in optimising our payroll systems!   Congratulations Monish for this well-deserved recognition!    Special thanks to our wider P&C ops team - Nikki McDonald, Dylan Somerville, Sheetal Nand, Cynthia Singh, Mohammed Khan, Carl Mackenzie and Lianne Englehardt (technology operations) - for your hard mahi on our leave management and payroll systems too. #TowerPacific #TowerNZ #insurance

Meet Sarah Butler! Desktop Assessor at Tower 👋 "My journey with Tower began almost eight years ago. I had moved back to New Zealand and spent the first few weeks flipping a house, and once the renovation was complete, it left me with a lot of spare time.  Just as I began to consider my next step, the Kaikoura Earthquake happened, so I took on a role as Claims Handler for the Kaikoura earthquake team. I had been in the claims role for a few months but my goal had always been to work as an Assessor. My interest came from my renovation experience, although I didn’t think I had the qualifications as everyone else were ex-builders. I underestimated myself, primarily because the team were different age and gender to me, and I didn’t know if I would fit the role. Keith McDonald (Home Assessing QA Manager), an almost stranger at the time, had more confidence in my abilities than I did. Unbeknownst to me, he had recommended me for an assessing role to the House Assessing Manager, which was Ross Haliday at the time. I ended up going for a coffee with Ross (now Head of Assessing Investigations & Supply Chain), he was really supportive and offered me a role on the spot. I can safely say that was a huge turning point in my life. I now look at everything and consider if I am capable based on my skills, rather than comparing my age, gender, experience of others and letting that determine my capability. My life has taken so many twists and turns since I started with Tower, and it feels like they have always gone out of their way to make sure that I can continue to be part of the team here. It has made me feel very valued, in a way that is hard to put into words. It encourages me to show up as the best employee that I can be. Outside of work, I love renovating houses and sharing my story on social media. I use my platforms to encourage women to give DIY tasks a go and to not be discouraged from trying new things on their own. We are capable of anything we can put our minds to!" #TowerNZ #TowerPacific #insurance #progressbodly 

Talofa lava! The #CHOGM2024 Business Forum in beautiful Apia was a fulsome two days of bringing together ideas and solutions from across the The Commonwealth to address the challenges facing our nations – climate change, economic development and inequalities. As silver sponsor, the Tower Insurance team shared what we’re doing to help improve resilience in Pacific island nations through parametric insurance and growing local job opportunities and careers. It was also a wonderful opportunity to spend quality time with our fantastic Samoa team in person. Thanks to Joanne Rasmussen, Ray Tonumaipe'a, and Zach Suisala for your warm talimalo Samoa. Some facts from the conference that stood out for me: 🌀The Commonwealth represents 2.5 billion people, 65% of whom are under the age of 30 (that’s a third of the world's population!). 🌀Commonwealth countries currently trade 20% more with each other than with non-members. 🌀Commonwealth GDP is $14.2 trillion, set to rise to $20 trillion by 2029 With shared history, similar business, regulatory and legal practices further trade could increase this. 🌀$1.5b in the world don’t have access to a formal bank account. Unlocking digital payments systems is key for economic development, reducing corruption and increasing trust for citizens and capital markets. 🌀Oceans make up 96% of our Pacific environment, there’s an opportunity to capitalize on this “blue economy”, but only if we protect it…

Coming to you live from Samoa, at the Commonwealth Heads of Government Meeting, Business Forum!     “We are delighted to have Tower as a supporter of the Commonwealth Business Forum 2024.” - Lord Marland, Chairman, Commonwealth Enterprise and Investment Council (CWEIC).     “Dynamic and innovative insurance models are critical for the Commonwealth as it looks to build resilience, but in the Pacific and for Small Island States is essential.      “We are delighted to have a company so plugged into the region commit to the Business Forum, and to lead the conversation in how technology and data can be harnessed to improve the economic resilience of our Commonwealth community.”     Insurance is an absolutely critical tool for the resilience of NZ and Pacific communities.     As a business with a 150-year history in the Pacific and 155 years in NZ, we are thrilled to be attending and supporting CHOGM 2024, with the CWEIC.     Today, Tower CEO Blair Turnbull will feature on a tech and innovation panel discussion, you can watch live at 4pm here https://lnkd.in/gdnANNdP    Tower Chief Underwriting Officer Ronald Mudaliar and Head of Pacific Retail Distribution Joanne Rasmussen will also take part in a roundtable discussion today, on unlocking green investment and risk mitigation.    Ron will then feature on a second roundtable on leadership in island nations.    We’ll be sharing updates from CHOGM over the next few days and are proud to be flying the Kiwi and Pacific flag with Commonwealth leaders.     #TowerNZ #TowerPacific #insurance #CHOGM #CHOGM2024 #Commonwealth #CWEIC 

The past month has been a busy one for Tower!   ✔ 25 years listed on the NZX.   ✔ FY25 reinsurance placement.   ✔ FY24 year end.   ✔ The exciting news that Tower will rejoin the NZX50.   Earlier in September, just before these events, we stopped by the NZX Limited head office for a chat about our business, where we are headed and what makes Tower different.   Check out Tower CEO Blair Turnbull and CFO Paul Johnston, talking all things Tower here https://lnkd.in/giHJGk_d #TowerNZ #TowerPacific #insurance 

Tower was proud to co-host a fantastic sustainability innovation event with global and New Zealand thought leaders Henk Rogers, Amanda Ellis, Rod Drury, Carmen Vicelich, Steve Jurkovich and our own Blair Turnbull. It was particularly inspiring to hear Henk’s story, from global entrepreneur securing the global rights to the Tetris game and negotiating its inclusion in the first Game Boy, to clean energy visionary, who has dedicated the past decade to ending the use of carbon-based fuels. As founder of the Blue Planet Foundation, Henk led Hawaii to become the first US state with a law requiring 100% renewable electricity by 2045 – a goal now adopted by over 20 other US states and territories.  Full credit to Rod for making the most of his “funemployment”, by driving a big vision for New Zealand – low-cost renewable energy and a new line of revenue for NZ’s economy: AI computation. Amanda Ellis, a woman who wears many hats, shared her insights into the power of global partnerships, indigenous wisdom and intergenerational collaboration to create positive change. A former NZ Ambassador to the UN, Amanda holds governance roles in many incredible organisations focused on climate action, sustainable development, and women's economic empowerment & leadership. Inspiring stuff. Steve spoke passionately on Kiwibank’s sustainability journey and the power of “performance through purpose”. We are pleased to partner with an organisation that shares similar values. And Blair shared the ways Tower is investing in Pacific talent, economic development and climate change resilience with our 300-strong team in Suva and our burgeoning parametric insurance offering. Thank you to Carmen and the team at Generate Zero for making this happen! 

Tower joins NZX 50! S&P Dow Jones Indices has announced that Tower Limited (NZX/ASX: TWR) will be added to the NZX 50 Portfolio Index and MidCap Index prior to the opening of trading on 22 October, 2024. Tower Chair, Michael Stiassny said, “Tower’s inclusion in the indices is a positive milestone and proud day for the Company. It is symbolic of the significant work undertaken over many years to successfully reposition Tower.” The NZX 50 is an index of the 50 largest, eligible stocks listed on the Main Board (NZSX) of the NZX by float-adjusted market capitalisation. Tower CEO, Blair Turnbull says, “Tower is focused on our strategy of being a leading direct player in our New Zealand and Pacific markets and leveraging digital technology and data to drive efficiencies and excellent customer experiences and outcomes. “Tower is well positioned to deliver sustained performance through innovating our products and services and improved efficiencies, and ultimately attractive long-term shareholder returns,” he says. For more information see our announcement via the NZX Limited here https://lnkd.in/g7jPc5t9 Pictured L-R: Tower CFO Paul Johnston and CEO Blair. #TowerNZ #TowerPacific #insurance

Tower took home four awards at the 2024 New Zealand CRM Contact Centre Awards! Hosted annually by CRM Consulting, these awards are based on an extensive survey that evaluates the level of service provided to Kiwi customers. The survey results are highly anticipated within the New Zealand customer contact industry, and we are thrilled to share that our teams won the following awards: 🏆 Supreme Award for Retention – first Place   🏆 Outbound Business to Consumer Gold Award – second Place 🏆 Outbound Business to Business Silver Award – third Place 🏆 Most Outstanding Outbound Representative – Tower Partnership Sales Consultant Molly Stokes.  A special congratulations to Molly, who joined Tower in February 2023. Recognising her passion for people and interest in insurance, Molly quickly progressed through our Inbound Direct Sales team, GRM team, and is now part of our Kiwibank referral team.  “My favourite thing about this job is the conversations with the customers. I love educating them on things they may not know and getting the opportunity to build a relationship,” says Molly. “I am so happy to receive this award. It feels like a huge confidence booster and motivation to keep going.” A big thank you to our teams for all their hard work! These awards are a testament to our commitment to delivering beautifully simple and rewarding customer experiences. Check out these photos from the event! #Tower #Insurance #CRM #OurCustomersAreOurCompass 

Bula! Happy Fiji Day everyone 🩵 I'm excited to share some photos of the Fijian Language Week celebrations at our Tower Insurance Suva office this week. It has been a wonderful few days of learning about Fiji's diverse culture and beautiful people through delicious food and kalavata (matching outfits). We also had a fun little fashion walk to showcase some of the traditional outfits from various parts of Fiji - I'll let the pictures show you a glimpse of the fabulous show 🤩 Vinaka to everyone involved in making this a memorable week Wise Tora ✨️ 💙 Mary Balemaira (SHRP) Monish Chand archana chand Cynthia Singh Kirsten Liddle Simran Sharma Shweta Reddy #FijiDay #TowerFiji #TowerNZ #TowerPacific

🇫🇯 Bula vinaka from Tower Insurance! 💙 Celebrating Fijian Language Week and Fiji Day (10 Oct annually), Tower's commitment to DE&I - Diversity, Equity, and Inclusion shines through our 'Bula Blue' Auckland office as we gathered to honour our Pacific connections. 🤝 At Tower, we understand the importance of cultural competence and believe GREAT DESIGN is about people. From Aotearoa New Zealand to Fiji, we use design thinking to craft solutions that resonate across cultures and speak to the hearts of our diverse customer base. Vinaka vakalevu ('thank you very much' in Fijian) to our team for making Tower a beacon of inclusivity and innovation. Tower is truly the workplace to be! ✨ #FijianLanguageWeek #FijiDay #TowerNZ #TowerPacific #TowerInsurance #DEI