Deskpro

Want to join our growing team? We're hiring in our Austin HQ 🇺🇸 and London office 🇬🇧 across Sales, Support, Engineering, and Product! 🚀 🌐 Visit our careers page to apply now: https://hubs.li/Q02Ls5ds0 #JoinDeskpro #Hiring

Enhance your team's efficiency by integrating your Slack workspace with your help desk. Enable easy ticket creation and management with a simple /deskpro command. 🚀 Create New Tickets with a Command 💬 Convert Slack Messages to Tickets 📣 Add Notes to Tickets Improve team communication and reduce the need to leave the platforms your team already use to submit tickets to your help desk agents. Check it out: https://hubs.li/Q02M0WZg0

Launching our latest integration with IT discovery and inventory platform, Lansweeper 🚀 With this new app bring your IT asset management directly into the help desk, giving you a comprehensive view of your IT environment 🌐 Improve your asset management and support processes with the following capabilities: 🔗 Link devices to users for instant visibility into IT assets from Deskpro 🖥️ Detailed hardware, software, and network device info 🔎 Search lists of devices for streamlined operations for faster issue resolution Learn more: https://hubs.li/Q02L6V0r0 #Deskpro #Lansweeper #ITAssetManagement #HelpDesk #TechInnovation

July's edition of The Deskpro Digest is here! 📣 Catch up on the latest features we released in July. Plus, a brief intro to some of the exciting innovations to come and an early sneak peek at one of our newest launches. Read the full newsletter below! #DeskproDigest #ProductUpdates #HelpDeskSoftware

The June edition of our monthly newsletter, the Deskpro Digest, is here! 📬 Get the latest updates about Deskpro, including: 🚀 Product Innovation: Discover our newest features and get a sneak peek at what's coming next. 🏢 Company Updates: Catch up on what’s happening behind the scenes at Deskpro. Dive into the newsletter below! #DeskproDigest #ProductUpdates #InsideDeskpro

Want to join our growing team? We're hiring in our Austin HQ and London office across Sales, Support, Engineering, and Product! 🚀 🌐 Visit our careers page to apply now: https://hubs.li/Q02Fmb3d0 #JoinDeskpro #Hiring

In case you missed it, last week we shared an exciting Deskpro update. We've successfully secured a $25 million Series A fundraise from Elsewhere Partners and officially welcomed Brad Murdoch, our new CEO! 🚀 This marks a transformative chapter for Deskpro, and we can't wait to share the incredible innovations and improvements we have in store for you. Dive into the details and learn more about our journey in our founder's blog post: https://hubs.ly/Q02F0jQP0 #Deskpro #FundingNews #Innovation #Growth

I am excited to let you know that I have started a new role as CEO of Deskpro. Deskpro was founded in the UK by Chris Padfield and provides super-flexible AI-powered help desk software that enables organizations around the globe to provide better customer-facing and internal support experiences. As many of you will be aware, I have been working as an Operating Advisor for Elsewhere Partners for a while now and I'm happy to announce that Elsewhere has made a $25m investment in Deskpro in order to fuel our global expansion. As part of the plan we will be opening a new global headquarters in Austin, TX. Deskpro's flexibility includes the option of ultra-secure deployment in your own private cloud. Since I know many of you suffer with inferior help desk solutions, please dm me on LinkedIn and we'll get you upgraded ASAP! 🚀

Team Deskpro is having a great time today at Engage Customer’s Customer Engagement Transformation Conference 2024! Come and have a chat with us at Stand 16! 🐘