Engage Customer

A huge congratulations to our 2024 Engage Awards Finalists for: 🎉Best Customer Centric Strategy 🎉 This award celebrates the organisation that has successfully implemented a strategy that puts the customer at the heart of everything they do. We proudly introduce to you our finalists in this category: 🌟 6D Technologies 🌟 bOnline 🌟 Bupa 🌟 Crown Commercial Service 🌟 EE 🌟 NFU Mutual 🌟 NRG Energy 🌟 Octopus Energy 🌟 OVO 🌟 SmartHub 🌟 St. James’s Place 🌟 The Stepstone Group 🌟 Vodafone 🌟 YouTube Please meet our 2024 Finalists > https://hubs.ly/Q02RQ9SQ0

The 2024 Customer Engagement Summit will be held on 26th November at The Brewery on Chiswell Street and we’re taking a moment to shine a light on our event partners, who demonstrate how to stay attuned to your customers and deliver the service they expect in this ever-more digital world of human engagement.✨ Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together. To learn more visit > https://hubs.ly/Q02RSlqw0 To find out more about the Customer Engagement Summit > https://hubs.ly/Q02RSkrQ0 We hope to see you there!

Tune into our latest podcast episode featuring James Dolling, Head of Customer Proposition at Arriva Rail London where he takes us behind the scenes of the London Overground service and how they have addressed many of the challenges facing mass transit in a large metropolis. Discover the significance of localisation and how considering the diverse needs of specific communities, they were able to understand their customers on a deeper level. 🎧 Listen here > https://bit.ly/4gMf288

We are delighted to announce that Karen Stewart, Vulnerable Customer Lead at Standard Life UK will be joining us at this year's Customer Engagement Summit. Karen shares how Standard Life improved people's retirement journey and shares their best practices around their approach and understanding to help improve customer experience and support good outcomes. Secure your free ticket here > https://bit.ly/3ZOhdSy

Registrations for the Customer Engagement Summit are rapidly rolling in! 🎟️ Last year was record-breaking, witnessing: 🌟1000 + Attendees 🌟5 Stages 🌟100+ Speakers 🌟Roundtables 🌟121 Meetings We'd love to have you join us on 26th November as we deliver even more world-class content focusing on the the latest innovations in the customer engagement world, sharing valuable, take home, implementable ideas and strategies to enhance customer engagement. View some of our key learnings from last year below and some of our favourite snaps from the day📸 Register your free-to-attend ticket now > https://hubs.ly/Q02Rtd020

The 2024 Customer Engagement Summit will be held on 26th November at The Brewery on Chiswell Street and we’re taking a moment to shine a light on our event partners, who demonstrate how to stay attuned to your customers and deliver the service they expect in this ever-more digital world of human engagement.✨ Treasure Data Customer Data Cloud helps enterprises use all of their customer data to improve campaign performance, achieve operational efficiency, and drive business value with connected customer experiences. To learn more visit > https://hubs.ly/Q02RtSXv0 To find out more about the Customer Engagement Summit > https://hubs.ly/Q02Rtvbm0 We hope to see you there!

Friendly staff, stock availability and 24/7 customer service support are the Top 3 improvements that customers are looking for.   If you want to build engagement with your customers see our full report in partnership with Engage Business Media. We surveyed 1,027 UK consumers to understand what drives customer engagement.    Transform your business into a customer engagement powerhouse using our free step-by-step VEVE framework. Download this exclusive report including the framework here https://lnkd.in/eGH34pCk #customerengagement #employeeengagement #transformation #customerexperience

We are delighted to announce that Marco Merkx, Global Customer Engagement Development Leader at IKEA will be joining us at this year's Customer Engagement Summit. Marco has over 25 years of experience in marketing management and strategy, e-commerce , digital marketing and customer relationship management both in operational and in strategical management roles for mainly fashion, food and lifestyle consumer brands and retailers. Secure your free ticket here > https://hubs.ly/Q02Rm9YP0

We are delighted to announce that Natalia Tatar, Group Sales and Events Manager at Fuller, Smith & Turner will be joining us at this year's Customer Engagement Summit. Natalia has 17 years of experience in Hospitality Sales and Events with a proven record of developing advanced sales structures and achieving consistent, sustainable sales growth. Secure your free ticket here > https://hubs.ly/Q02RkW3R0

We are proud to share that Softlink Information Centers has been named a finalist in the 2024 Engage Awards from Engage Customer for Best Customer Service Team! 🎉 This recognition showcases our team's dedication to delivering exceptional support and service. From our unmatched response times to proactive, personalized check-ins and ongoing innovation, we're proud to make a difference for our customers. Congratulations to all the finalists, and we look forward to celebrating with you in November! Read more here: https://lnkd.in/gzAdxSrC #CustomerService #EngageAwards #Teamwork #SoftlinkIC #Excellence