👀 Anything catch your eye strolling around the capital last night? We took to the streets of London for our #waitlistwatch, showcasing the scale of the #DNA problem in the NHS. While these are just numbers and statistics, we can't simply etch a strike beside the name of each patient who fails to attend their appointment. Understanding why patients DNA is far more complex - but importantly, *very* human. And while there's no short answer, there is a way to finding one: listening to the patient. It's time we use new technology to better communicate, engage and proactively intervene with the people behind appointments to prevent them from happening in the first place. Solving non-attendance is the first step to easing the burden on our health system - and the tools that we need to do so, are already at our disposal 💚 #DrDoctor #NHS #WaitlistWatch
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