IRIS Audio Technologies

🌐Navigating Fiscal Challenges: How Local Authorities Can Elevate Citizen Engagement Through Advanced Noise Cancellation🌐 In an era of tight budgets and rising public expectations, local governments must deliver top-notch services while fostering inclusive citizen engagement. But how can they ensure clear, effective communication in bustling contact centres? Dive into our latest article to learn how these tools can help authorities meet customer service standards, prevent crises, and promote community well-being. Don't miss out on insights that could transform your community relations and service delivery. 🌟🔊 https://lnkd.in/e7Dxikra #cx #ax #noisecancellation #cx #localgovernment #citizenengagement 

IRIS Clarity is the perfect solution to remove unwanted background noise from your customer calls. Unlike noise dampening installations, it requires zero down time and minimal set up, meaning reduced expense to your business. Jo Summer, Customer Service Analyst at Provalus Find out more at iris.audio #ai #cx #ax #customerexperience #noisecancellation #callcenter

IRIS Clarity: A Win-Win Solution for Everyone! Our clients agree—IRIS Clarity doesn't just eliminate background noise; it elevates the entire customer service experience. Hear it from Alan, Telecoms Engineer at Ascensos. Discover how IRIS Clarity empowers agents, delights customers, and helps businesses thrive. Watch the full video to hear their success stories: https://lnkd.in/ePmW9W-b #cx #ax #ai #noisecancelation

💼In the Face of Rising Costs, Smart Investments Make the Difference.📈 With inflation squeezing budgets, call centres need to find higher ROI on every investment. Customer expectations are soaring, and 50% of customers still prefer phone communication. Are your call centre investments meeting these demands? One often overlooked tool: AI-powered noise cancellation. By ensuring crystal-clear conversations, these tools can transform your customer service and boost your bottom line. Imagine reducing call times, cutting headset costs, and eliminating expensive soundproofing—all while improving both customer and agent satisfaction. Discover how AI noise cancellation is a game-changer for ROI and why it’s a smart investment for your call centre. Dive into our latest blog to see the real numbers behind these benefits. https://lnkd.in/e_iGtahR #CallCentre #ai #cx #ax #ROI #NoiseCancellation #CustomerExperience #EmployeeWellbeing

Voice is quickly becoming a premium channel, which in turn, demands a premium level of customer service. IRIS Clarity’s noise cancellation technology creates a calm, quiet environment around you and your customers, allowing you to deliver the highest level of customer service. Learn more at: iris.audio/call-centres #ai #cx #ax #callcentre #noisecancellation #experience #retail #premium

We decode the art of selecting the perfect headset amidst the cacophony of call centre chaos. Explore the essential features that drive speech analytics accuracy, first call resolution, and elevate customer satisfaction scores. Discover how cutting-edge noise cancellation technology is reshaping the conversation landscape. It's time to tune in to clearer communication! https://lnkd.in/eCs9tuje #CallCentre #Communication #CustomerSatisfaction #cx #ax #noisecancelation

Experience the power of IRIS Clarity as it cuts through the chaos, removing unwanted background noise in even the harshest environments. Whether it’s a call from a customer stranded on a busy highway or any other noisy setting, we ensure crystal-clear communication when it matters most. Discover how IRIS Clarity can revolutionise your call center: iris.audio #ai #cx #ax #noisecancelation

We're excited to announce our extended partnership with leading business outsourcing provider Sigma Connected Group as they drive further connection and empathy in their customer calls using IRIS Clarity's AI noise cancellation. Having already helped to improve the quality of calls for their UK customers, we're looking forward to growing our relationship going forward into the future. You can read more about our partnership here - https://lnkd.in/dsQtC3Ae

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🌟Happy Employees, Happy Customers: The Hidden Impact of Background Noise in Call Centres🌟 We all know happiness comes from within. This is especially true for businesses. Happy employees produce better work, radiate positivity, and champion your brand. But for call centre employees, distractions like background noise can severely impact performance and mental health. Did you know 69% of call centre workers say background noise negatively affects their wellbeing? Imagine the toll it takes on their productivity and customer interactions. Discover how AI-powered noise cancellation tools like IRIS Clarity can transform your call centre environment. Clearer calls mean happier employees, more satisfied customers, and a thriving business. Dive into our latest blog to learn how prioritising quality audio can make a world of difference. https://lnkd.in/exuhX6we #EmployeeWellbeing #CustomerSatisfaction #ai #cx #ax #noisecancellation #MentalHealth #Productivity #BusinessSuccess