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IRIS Audio Technologies
Software Development
London, England 5,001 followers
Our background noise cancellation app enables you to concentrate on the conversation, rather than the noise around you.
About us
IRIS is a revolutionary audio technology company with a mission to enable the world to Listen Well. Our suite of patented products leverage decades of research into the effects of sound on the brain, prioritising focus, productivity, and wellness for all. Our latest product, IRIS Clarity, solves a key need for companies of every size and industry type by eradicating all background noise in contact centre calls or video meetings. IRIS Clarity ensures that each participant’s voice is heard clearly, bringing control to uncontrollable environments. In driving the focus back to the conversation, IRIS Clarity enhances both communication and productivity. Available via a desktop app or SDK, our background noise cancellation software is ready for enterprise VoIP platforms. Game changing features include zero latency, incredibly low CPU requirements, and bi-directionality so that only one participant needs the software for both participants of a call to enjoy its benefits. This is particularly important for contact centres aiming to improve customer experience.
- Website
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https://iris.audio/
External link for IRIS Audio Technologies
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- London, England
- Type
- Self-Owned
- Founded
- 2018
- Specialties
- technology, audio, B2B, software, voice isolation, noise cancellation, app, and call centre
Products
![Click here to view IRIS Clarity - Background Noise Cancellation App]()
IRIS Clarity - Background Noise Cancellation App
Call Center Software
IRIS Clarity is a background noise cancellation app that removes all noise from both sides of your customer calls and online meetings no matter where they’re taking place. The result: reduced AHT, increased customer satisfaction, and better employee retention. Immediate ROI: 11% reduction in AHT, 53% reduction in sound-proofing costs, 27% less repetition Bi-directional: Our voice isolation technology effectively eliminates noise on both sides of a call Echo cancellation: Remove echo and feedback, particularly when using computer speakers or speakerphone Background noise controls: Adjust background noise levels for times when you actually want to hear it, like troubleshooting a beeping product Default audio device: Run all audio on your device through IRIS Clarity to ensure it works on any VoIP or meeting platform High-performance mode: Turn on high-performance mode for improved voice isolation at a slightly higher CPU usage. Note: CPU usage will never exceed 10%.
Locations
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Primary
Get directions
Suite 360
50 Eastcastle Street
London, England W1W 8EA, GB
Employees at IRIS Audio Technologies
Updates
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IRIS Clarity can help you bring control to the most challenging environments by enabling clear communication between you and your customer. Get in touch today and discover just how easy it is to bring Clarity to your calls: iris.audio #NoiseCancelling #AudioTech #artificialintelligence #callcentres #cx #ax #ai #noisecancellation
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💼 In the Face of Rising Costs, Smart Investments Make the Difference 📈 With inflation squeezing budgets, call centres need to find higher ROI on every investment. Customer expectations are soaring, and 50% of customers still prefer phone communication. Are your call centre investments meeting these demands? One often overlooked tool: AI-powered noise cancellation. By ensuring crystal-clear conversations, these tools can transform your customer service and boost your bottom line. Imagine reducing call times, cutting headset costs, and eliminating expensive soundproofing—all while improving both customer and agent satisfaction. Discover how AI noise cancellation is a game-changer for ROI and why it’s a smart investment for your call centre. Dive into the below article to see the real numbers behind these benefits: https://lnkd.in/e_iGtahR #CallCentre #AI #cx #ax #ROI #NoiseCancellation #CustomerExperience #EmployeeWellbeing
Increasing call centre ROI with noise cancellation | IRIS
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Peter Doveren, Chief Strategy Officer at Sigma Connected Group shares what it takes to build a strong, personal customer experience within a contact centre. Listen to the full podcast via your favourite platform or follow the link bwloe: https://lnkd.in/e7QTpbzW #NoiseCancelling #AudioTech #podcast #callcenter #BPOsolutions #noisecancellation #cx #ax #ai
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Historically, reducing background noise on customer calls required costly headsets and office infrastructure. Now, imagine achieving crystal-clear conversations with advanced AI-powered software—seamlessly eliminating unwanted noise at a fraction of the cost. Discover how IRIS Clarity is transforming customer communication: iris.audio #ai #cx #ax #tech #noisecancellation
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What exactly is a noise cancellation app and how does it work? Our article explores the technology behind noise cancellation and explains how it can transform communication in your call centre, enterprise, and beyond. Read more via the link below: Also, take a look at our newly updated blog for more insights: https://lnkd.in/evh8GYDV #ai #noisecancellation #cx #ax #callcentre
What is a Noise Cancellation App? | IRIS Audio Technologies
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Sigma Connected Group is the only BPO to feature on The Times ‘Best Place To Work’ list two years running. Chief Strategy Officer, Peter Doveren shares his insight into how they have achieved such a supportive and passionate working environment for their agents by intentionally increasing AHT and implementing tech solutions such as IRIS Clarity. Watch the full interview on your favourite podcast platform, or via the YouTube link below: https://lnkd.in/e7QTpbzW #NoiseCancelling #AudioTech #podcast #callcenter #BPOsolutions
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🔊Clear Communication is Key: The Battle Between Noise Cancellation Apps and Traditional Headsets📞 In the quest for clearer communication and enhanced customer satisfaction, call centres face a critical choice: invest in advanced noise cancellation apps or stick with traditional headsets? The decision isn't straightforward, but the stakes are high. 💡 Dive into our latest blog as we dissect the pros and cons of each solution, exploring their impact on operational efficiency, employee wellbeing, and ROI. Discover why combining AI-powered noise cancellation with quality headsets might just be the winning formula for transforming customer interactions and driving success. 👉 Read more to find out which investment could give your call centre the competitive edge. Read more: https://lnkd.in/eKTwWFzP #customerservice #operationalefficiency #ai #noisecancellation #cx #ax
Noise Cancellation Apps vs. Call Centre Headsets | IRIS
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We continue the return of The I in IRIS by catching up with Jess, our female empowering, travel loving, Global Channel Partner Manager. Find out what keeps her on her toes, and check our our fancy new blog: https://lnkd.in/d2MGBx_c #employee #team #IRISClarity
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IRIS Clarity can make a significant improvement to the quality of your customer calls, but don’t just take our word for it. Mike Keogh, President of Provalus shares his experience of just how easy the decision was to implement IRIS Clarity. Contact our team today: https://lnkd.in/enDp8p8D #ai #cx #ax #noisecancellation #cellcentre